John here, customer advocate at Dell headquarters.
The only thing I can think of is that something is interfering with th
screen saver, perhaps a program or an input device malfunction. Is thi
the only symptom you're seeing?
I would first try to activate the screen saver after clean booting a
described in the following article:
'How to perform a clean boot procedure to prevent background program
from interfering with a game or a program that you currently use
(
http://support.microsoft.com/kb/331796)
If the screen saver kicks in there, you know that something you'r
filtering out in clean boot is the culprit. If that's the case, us
method 3 as described in the article to fix the problem.
If you need any help, let me know:
ATTN: Joh
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DellCA