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Vista SP-1 screwed up all my audio

 
 
Bonaireboy
Guest
Posts: n/a

 
      03-07-2009
I installed it, and then all of my audio recording interfaces and midi
control devices stopped working. My recording software also no longer has
audio. Windows HD Audio stopped working. I downloaded new post SP-1 drivers
and still nothing. Do I need to revert back to pre-SP-1 updates? I'd really
like to totally just go back to XP cause so far VISTA has caused me nothing
but trouble and let a lot of viruses onto my system.
 
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Shenan Stanley
Guest
Posts: n/a

 
      03-07-2009
Bonaireboy wrote:
> I installed it, and then all of my audio recording interfaces and
> midi control devices stopped working. My recording software also
> no longer has audio. Windows HD Audio stopped working. I
> downloaded new post SP-1 drivers and still nothing. Do I need to
> revert back to pre-SP-1 updates? I'd really like to totally just
> go back to XP cause so far VISTA has caused me nothing but trouble
> and let a lot of viruses onto my system.


Viruses are something you get because of poor maintenance and habits - not
because of the OS (necessarily) that you are running.

Sounds to me like you didn't maintain your computer and now it has issues.
You should take it to someone who can do a proper cleanup for you and get
things working again.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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Bonaireboy
Guest
Posts: n/a

 
      03-07-2009
I maintained my antivirus every day at least once. The biggest issues I have
are that my audio gear and interfaces I use are getting screwed up each and
every time Microsoft gives me an update. I hate updates. They are
regressing, not progressing vista's usefullness for me. Just as I start to
get it, it starts to act up again with the updates.

"Bonaireboy" wrote:

> I installed it, and then all of my audio recording interfaces and midi
> control devices stopped working. My recording software also no longer has
> audio. Windows HD Audio stopped working. I downloaded new post SP-1 drivers
> and still nothing. Do I need to revert back to pre-SP-1 updates? I'd really
> like to totally just go back to XP cause so far VISTA has caused me nothing
> but trouble and let a lot of viruses onto my system.

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      03-07-2009
Was SP1 offered by Windows Update or did you decide to install it manually?

Bonaireboy wrote:
> I installed it, and then all of my audio recording interfaces and midi
> control devices stopped working. My recording software also no longer has
> audio. Windows HD Audio stopped working. I downloaded new post SP-1
> drivers and still nothing. Do I need to revert back to pre-SP-1 updates?
> I'd really like to totally just go back to XP cause so far VISTA has
> caused
> me nothing but trouble and let a lot of viruses onto my system.


 
Reply With Quote
 
Shenan Stanley
Guest
Posts: n/a

 
      03-07-2009
Bonaireboy wrote:
> I installed it, and then all of my audio recording interfaces and
> midi control devices stopped working. My recording software also
> no longer has audio. Windows HD Audio stopped working. I
> downloaded new post SP-1 drivers and still nothing. Do I need to
> revert back to pre-SP-1 updates? I'd really like to totally just
> go back to XP cause so far VISTA has caused me nothing but trouble
> and let a lot of viruses onto my system.


Shenan Stanley wrote:
> Viruses are something you get because of poor maintenance and
> habits - not because of the OS (necessarily) that you are running.
>
> Sounds to me like you didn't maintain your computer and now it has
> issues. You should take it to someone who can do a proper cleanup
> for you and get things working again.


Bonaireboy wrote:
> I maintained my antivirus every day at least once. The biggest
> issues I have are that my audio gear and interfaces I use are
> getting screwed up each and every time Microsoft gives me an
> update. I hate updates. They are regressing, not progressing
> vista's usefullness for me. Just as I start to get it, it starts
> to act up again with the updates.


Why'd you reply to yourself? I assume that was meant for me. I went ahead
and put my part back in above.

First - if you maintained your AntiVirus (AV) software and still got
viruses, then you should consider a different AV solution. Obviously it's
not doing it for you.

The other possibility is that you did not get a virus/trojan/worm - but
spyware/adware/malware (there is a slight difference, although it is more of
a fuzzy area.) What AntiSpyware solution do you use?

In any case - I brought it up because you brought it up. The point being
that if you didn't maintain the system well enough to prevent the large and
intrusive issues like viruses, you probably did not maintain all the little
things either (not to mention - how do you know you got rid of all your
virus/trojan/worm/spyware/adware/malware issues?)

Do you utilize Disk Cleanup?
http://windowshelp.microsoft.com/Win...e4a5a1033.mspx

Do you defragment your disk(s)?
http://support.microsoft.com/kb/942092

Do you check your hard disk drives for errors?
http://windowshelp.microsoft.com/Win...41f811033.mspx

Do you scan it for spyware/adware/malware periodically?
MalwareBytes
http://www.malwarebytes.com/

SuperAntiSpyware
http://www.superantispyware.com/

(Free is fine.)

Do you uninstall unused applications?
Do you keep Windows up-to-date (obviously not if you just updated to SP1 for
WIndows Vista. *grin*)
Do you keep all your other software up-to-date?
Have you checked for the latest drivers for your hardware (not just the
sound device - what about the motherboard chipset? The network card? The
video card?)

What is your backup plan? How and how often do you backup your stuff?

Updates work fine for *many* more people than they do not work fine for on a
overall scale. There are exceptions (bad updates) but Windows Vista SP1 is
not one of those exceptions. ;-)

My suggestions for you are to:

- Backup your stuff.
- Do a Disk Cleanup session.
- Run at least MalwareBytes on your computer, I'd also follow up with
SuperAntiSpyware personally.
- Check for ALL hardware updates from the hardware manufacturer(s) and
install the latest hardware drivers.
- Check your disk for errors.
- Defragment.

Come back - I'd be curious as to your results. Especially after doing a
cleanup and updating the motherboard chipset drivers followed by the audio
drivers.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
Reply With Quote
 
Bonaireboy
Guest
Posts: n/a

 
      03-07-2009
It was offered by automatic update, I allowed it. I liked how it was running
before it was installed. How do I get it off?

"PA Bear [MS MVP]" wrote:

> Was SP1 offered by Windows Update or did you decide to install it manually?
>
> Bonaireboy wrote:
> > I installed it, and then all of my audio recording interfaces and midi
> > control devices stopped working. My recording software also no longer has
> > audio. Windows HD Audio stopped working. I downloaded new post SP-1
> > drivers and still nothing. Do I need to revert back to pre-SP-1 updates?
> > I'd really like to totally just go back to XP cause so far VISTA has
> > caused
> > me nothing but trouble and let a lot of viruses onto my system.

>
>

 
Reply With Quote
 
Shenan Stanley
Guest
Posts: n/a

 
      03-07-2009
Bonaireboy wrote:
> I installed it, and then all of my audio recording interfaces and
> midi control devices stopped working. My recording software also
> no longer has audio. Windows HD Audio stopped working. I
> downloaded new post SP-1 drivers and still nothing. Do I need to
> revert back to pre-SP-1 updates? I'd really like to totally just
> go back to XP cause so far VISTA has caused me nothing but trouble
> and let a lot of viruses onto my system.


Shenan Stanley wrote:
> Viruses are something you get because of poor maintenance and
> habits - not because of the OS (necessarily) that you are running.
>
> Sounds to me like you didn't maintain your computer and now it has
> issues. You should take it to someone who can do a proper cleanup
> for you and get things working again.


Bonaireboy wrote:
> I maintained my antivirus every day at least once. The biggest
> issues I have are that my audio gear and interfaces I use are
> getting screwed up each and every time Microsoft gives me an
> update. I hate updates. They are regressing, not progressing
> vista's usefullness for me. Just as I start to get it, it starts
> to act up again with the updates.


Shenan Stanley wrote:
> Why'd you reply to yourself? I assume that was meant for me. I
> went ahead and put my part back in above.
>
> First - if you maintained your AntiVirus (AV) software and still got
> viruses, then you should consider a different AV solution.
> Obviously it's not doing it for you.
>
> The other possibility is that you did not get a virus/trojan/worm -
> but spyware/adware/malware (there is a slight difference, although
> it is more of a fuzzy area.) What AntiSpyware solution do you use?
>
> In any case - I brought it up because you brought it up. The point
> being that if you didn't maintain the system well enough to prevent
> the large and intrusive issues like viruses, you probably did not
> maintain all the little things either (not to mention - how do you
> know you got rid of all your
> virus/trojan/worm/spyware/adware/malware issues?)
>
> Do you utilize Disk Cleanup?
> http://windowshelp.microsoft.com/Win...e4a5a1033.mspx
>
> Do you defragment your disk(s)?
> http://support.microsoft.com/kb/942092
>
> Do you check your hard disk drives for errors?
> http://windowshelp.microsoft.com/Win...41f811033.mspx
>
> Do you scan it for spyware/adware/malware periodically?
> MalwareBytes
> http://www.malwarebytes.com/
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> (Free is fine.)
>
> Do you uninstall unused applications?
> Do you keep Windows up-to-date (obviously not if you just updated
> to SP1 for WIndows Vista. *grin*)
> Do you keep all your other software up-to-date?
> Have you checked for the latest drivers for your hardware (not just
> the sound device - what about the motherboard chipset? The network
> card? The video card?)
>
> What is your backup plan? How and how often do you backup your
> stuff?
>
> Updates work fine for *many* more people than they do not work fine
> for on a overall scale. There are exceptions (bad updates) but
> Windows Vista SP1 is not one of those exceptions. ;-)
>
> My suggestions for you are to:
>
> - Backup your stuff.
> - Do a Disk Cleanup session.
> - Run at least MalwareBytes on your computer, I'd also follow up
> with SuperAntiSpyware personally.
> - Check for ALL hardware updates from the hardware manufacturer(s)
> and install the latest hardware drivers.
> - Check your disk for errors.
> - Defragment.
>
> Come back - I'd be curious as to your results. Especially after
> doing a cleanup and updating the motherboard chipset drivers
> followed by the audio drivers.


PA Bear [MS MVP] wrote:
> Was SP1 offered by Windows Update or did you decide to install it
> manually?


Bonaireboy wrote:
> It was offered by automatic update, I allowed it. I liked how it
> was running before it was installed. How do I get it off?


That would be one of the worst choice, IMHO. SP1 is good for Vista.

However - your life.
http://lmgtfy.com/?q=how+to+uninstall+Windows+Vista+SP1

I'd suggest the first or second hit:

How to uninstall Windows Vista service packs as a troubleshooting step
http://support.microsoft.com/kb/948537

Learn how to install Windows Vista Service Pack 1 (SP1)
http://windowshelp.microsoft.com/win...6f2021033.mspx
(scroll to bottom...)

Hope that helps!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
Reply With Quote
 
Bonaireboy
Guest
Posts: n/a

 
      03-07-2009
I'm using Norton. I followed their online instructions on using the removal
tool. It was Trojan.Brisv.A!inf Ok, so there may be more viruses, but why
is it that every time I allow Windows to make an updated that it recomends my
system stops working? Before I installed SP-1 it said I may need to
reinstall my audio hardware drivers...I did, but they still don't work,
so....where's that leave us?

"Shenan Stanley" wrote:

> Bonaireboy wrote:
> > I installed it, and then all of my audio recording interfaces and
> > midi control devices stopped working. My recording software also
> > no longer has audio. Windows HD Audio stopped working. I
> > downloaded new post SP-1 drivers and still nothing. Do I need to
> > revert back to pre-SP-1 updates? I'd really like to totally just
> > go back to XP cause so far VISTA has caused me nothing but trouble
> > and let a lot of viruses onto my system.

>
> Shenan Stanley wrote:
> > Viruses are something you get because of poor maintenance and
> > habits - not because of the OS (necessarily) that you are running.
> >
> > Sounds to me like you didn't maintain your computer and now it has
> > issues. You should take it to someone who can do a proper cleanup
> > for you and get things working again.

>
> Bonaireboy wrote:
> > I maintained my antivirus every day at least once. The biggest
> > issues I have are that my audio gear and interfaces I use are
> > getting screwed up each and every time Microsoft gives me an
> > update. I hate updates. They are regressing, not progressing
> > vista's usefullness for me. Just as I start to get it, it starts
> > to act up again with the updates.

>
> Shenan Stanley wrote:
> > Why'd you reply to yourself? I assume that was meant for me. I
> > went ahead and put my part back in above.
> >
> > First - if you maintained your AntiVirus (AV) software and still got
> > viruses, then you should consider a different AV solution.
> > Obviously it's not doing it for you.
> >
> > The other possibility is that you did not get a virus/trojan/worm -
> > but spyware/adware/malware (there is a slight difference, although
> > it is more of a fuzzy area.) What AntiSpyware solution do you use?
> >
> > In any case - I brought it up because you brought it up. The point
> > being that if you didn't maintain the system well enough to prevent
> > the large and intrusive issues like viruses, you probably did not
> > maintain all the little things either (not to mention - how do you
> > know you got rid of all your
> > virus/trojan/worm/spyware/adware/malware issues?)
> >
> > Do you utilize Disk Cleanup?
> > http://windowshelp.microsoft.com/Win...e4a5a1033.mspx
> >
> > Do you defragment your disk(s)?
> > http://support.microsoft.com/kb/942092
> >
> > Do you check your hard disk drives for errors?
> > http://windowshelp.microsoft.com/Win...41f811033.mspx
> >
> > Do you scan it for spyware/adware/malware periodically?
> > MalwareBytes
> > http://www.malwarebytes.com/
> >
> > SuperAntiSpyware
> > http://www.superantispyware.com/
> >
> > (Free is fine.)
> >
> > Do you uninstall unused applications?
> > Do you keep Windows up-to-date (obviously not if you just updated
> > to SP1 for WIndows Vista. *grin*)
> > Do you keep all your other software up-to-date?
> > Have you checked for the latest drivers for your hardware (not just
> > the sound device - what about the motherboard chipset? The network
> > card? The video card?)
> >
> > What is your backup plan? How and how often do you backup your
> > stuff?
> >
> > Updates work fine for *many* more people than they do not work fine
> > for on a overall scale. There are exceptions (bad updates) but
> > Windows Vista SP1 is not one of those exceptions. ;-)
> >
> > My suggestions for you are to:
> >
> > - Backup your stuff.
> > - Do a Disk Cleanup session.
> > - Run at least MalwareBytes on your computer, I'd also follow up
> > with SuperAntiSpyware personally.
> > - Check for ALL hardware updates from the hardware manufacturer(s)
> > and install the latest hardware drivers.
> > - Check your disk for errors.
> > - Defragment.
> >
> > Come back - I'd be curious as to your results. Especially after
> > doing a cleanup and updating the motherboard chipset drivers
> > followed by the audio drivers.

>
> PA Bear [MS MVP] wrote:
> > Was SP1 offered by Windows Update or did you decide to install it
> > manually?

>
> Bonaireboy wrote:
> > It was offered by automatic update, I allowed it. I liked how it
> > was running before it was installed. How do I get it off?

>
> That would be one of the worst choice, IMHO. SP1 is good for Vista.
>
> However - your life.
> http://lmgtfy.com/?q=how+to+uninstall+Windows+Vista+SP1
>
> I'd suggest the first or second hit:
>
> How to uninstall Windows Vista service packs as a troubleshooting step
> http://support.microsoft.com/kb/948537
>
> Learn how to install Windows Vista Service Pack 1 (SP1)
> http://windowshelp.microsoft.com/win...6f2021033.mspx
> (scroll to bottom...)
>
> Hope that helps!
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

 
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Bonaireboy
Guest
Posts: n/a

 
      03-07-2009
OK, thanks for putting up with me for a few minutes Obviously I'm a lot
dumber when it comes to my computer than I already knew I was. Thanks for
the ideas on what to do. I'll go give them a shot now.

"Shenan Stanley" wrote:

> Bonaireboy wrote:
> > I installed it, and then all of my audio recording interfaces and
> > midi control devices stopped working. My recording software also
> > no longer has audio. Windows HD Audio stopped working. I
> > downloaded new post SP-1 drivers and still nothing. Do I need to
> > revert back to pre-SP-1 updates? I'd really like to totally just
> > go back to XP cause so far VISTA has caused me nothing but trouble
> > and let a lot of viruses onto my system.

>
> Shenan Stanley wrote:
> > Viruses are something you get because of poor maintenance and
> > habits - not because of the OS (necessarily) that you are running.
> >
> > Sounds to me like you didn't maintain your computer and now it has
> > issues. You should take it to someone who can do a proper cleanup
> > for you and get things working again.

>
> Bonaireboy wrote:
> > I maintained my antivirus every day at least once. The biggest
> > issues I have are that my audio gear and interfaces I use are
> > getting screwed up each and every time Microsoft gives me an
> > update. I hate updates. They are regressing, not progressing
> > vista's usefullness for me. Just as I start to get it, it starts
> > to act up again with the updates.

>
> Why'd you reply to yourself? I assume that was meant for me. I went ahead
> and put my part back in above.
>
> First - if you maintained your AntiVirus (AV) software and still got
> viruses, then you should consider a different AV solution. Obviously it's
> not doing it for you.
>
> The other possibility is that you did not get a virus/trojan/worm - but
> spyware/adware/malware (there is a slight difference, although it is more of
> a fuzzy area.) What AntiSpyware solution do you use?
>
> In any case - I brought it up because you brought it up. The point being
> that if you didn't maintain the system well enough to prevent the large and
> intrusive issues like viruses, you probably did not maintain all the little
> things either (not to mention - how do you know you got rid of all your
> virus/trojan/worm/spyware/adware/malware issues?)
>
> Do you utilize Disk Cleanup?
> http://windowshelp.microsoft.com/Win...e4a5a1033.mspx
>
> Do you defragment your disk(s)?
> http://support.microsoft.com/kb/942092
>
> Do you check your hard disk drives for errors?
> http://windowshelp.microsoft.com/Win...41f811033.mspx
>
> Do you scan it for spyware/adware/malware periodically?
> MalwareBytes
> http://www.malwarebytes.com/
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> (Free is fine.)
>
> Do you uninstall unused applications?
> Do you keep Windows up-to-date (obviously not if you just updated to SP1 for
> WIndows Vista. *grin*)
> Do you keep all your other software up-to-date?
> Have you checked for the latest drivers for your hardware (not just the
> sound device - what about the motherboard chipset? The network card? The
> video card?)
>
> What is your backup plan? How and how often do you backup your stuff?
>
> Updates work fine for *many* more people than they do not work fine for on a
> overall scale. There are exceptions (bad updates) but Windows Vista SP1 is
> not one of those exceptions. ;-)
>
> My suggestions for you are to:
>
> - Backup your stuff.
> - Do a Disk Cleanup session.
> - Run at least MalwareBytes on your computer, I'd also follow up with
> SuperAntiSpyware personally.
> - Check for ALL hardware updates from the hardware manufacturer(s) and
> install the latest hardware drivers.
> - Check your disk for errors.
> - Defragment.
>
> Come back - I'd be curious as to your results. Especially after doing a
> cleanup and updating the motherboard chipset drivers followed by the audio
> drivers.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

 
Reply With Quote
 
PA Bear [MS MVP]
Guest
Posts: n/a

 
      03-07-2009
You installed SP1 on an infected machine and with Norton running in the
background? More power to you! I'll leave you in Shenan's very capable
hands for the cluestick beating you deserve.


Bonaireboy wrote:
> I'm using Norton. I followed their online instructions on using the
> removal
> tool. It was Trojan.Brisv.A!inf Ok, so there may be more viruses, but
> why
> is it that every time I allow Windows to make an updated that it recomends
> my system stops working? Before I installed SP-1 it said I may need to
> reinstall my audio hardware drivers...I did, but they still don't work,
> so....where's that leave us?
>
> "Shenan Stanley" wrote:
>
>> Bonaireboy wrote:
>>> I installed it, and then all of my audio recording interfaces and
>>> midi control devices stopped working. My recording software also
>>> no longer has audio. Windows HD Audio stopped working. I
>>> downloaded new post SP-1 drivers and still nothing. Do I need to
>>> revert back to pre-SP-1 updates? I'd really like to totally just
>>> go back to XP cause so far VISTA has caused me nothing but trouble
>>> and let a lot of viruses onto my system.

>>
>> Shenan Stanley wrote:
>>> Viruses are something you get because of poor maintenance and
>>> habits - not because of the OS (necessarily) that you are running.
>>>
>>> Sounds to me like you didn't maintain your computer and now it has
>>> issues. You should take it to someone who can do a proper cleanup
>>> for you and get things working again.

>>
>> Bonaireboy wrote:
>>> I maintained my antivirus every day at least once. The biggest
>>> issues I have are that my audio gear and interfaces I use are
>>> getting screwed up each and every time Microsoft gives me an
>>> update. I hate updates. They are regressing, not progressing
>>> vista's usefullness for me. Just as I start to get it, it starts
>>> to act up again with the updates.

>>
>> Shenan Stanley wrote:
>>> Why'd you reply to yourself? I assume that was meant for me. I
>>> went ahead and put my part back in above.
>>>
>>> First - if you maintained your AntiVirus (AV) software and still got
>>> viruses, then you should consider a different AV solution.
>>> Obviously it's not doing it for you.
>>>
>>> The other possibility is that you did not get a virus/trojan/worm -
>>> but spyware/adware/malware (there is a slight difference, although
>>> it is more of a fuzzy area.) What AntiSpyware solution do you use?
>>>
>>> In any case - I brought it up because you brought it up. The point
>>> being that if you didn't maintain the system well enough to prevent
>>> the large and intrusive issues like viruses, you probably did not
>>> maintain all the little things either (not to mention - how do you
>>> know you got rid of all your
>>> virus/trojan/worm/spyware/adware/malware issues?)
>>>
>>> Do you utilize Disk Cleanup?
>>> http://windowshelp.microsoft.com/Win...e4a5a1033.mspx
>>>
>>> Do you defragment your disk(s)?
>>> http://support.microsoft.com/kb/942092
>>>
>>> Do you check your hard disk drives for errors?
>>> http://windowshelp.microsoft.com/Win...41f811033.mspx
>>>
>>> Do you scan it for spyware/adware/malware periodically?
>>> MalwareBytes
>>> http://www.malwarebytes.com/
>>>
>>> SuperAntiSpyware
>>> http://www.superantispyware.com/
>>>
>>> (Free is fine.)
>>>
>>> Do you uninstall unused applications?
>>> Do you keep Windows up-to-date (obviously not if you just updated
>>> to SP1 for WIndows Vista. *grin*)
>>> Do you keep all your other software up-to-date?
>>> Have you checked for the latest drivers for your hardware (not just
>>> the sound device - what about the motherboard chipset? The network
>>> card? The video card?)
>>>
>>> What is your backup plan? How and how often do you backup your
>>> stuff?
>>>
>>> Updates work fine for *many* more people than they do not work fine
>>> for on a overall scale. There are exceptions (bad updates) but
>>> Windows Vista SP1 is not one of those exceptions. ;-)
>>>
>>> My suggestions for you are to:
>>>
>>> - Backup your stuff.
>>> - Do a Disk Cleanup session.
>>> - Run at least MalwareBytes on your computer, I'd also follow up
>>> with SuperAntiSpyware personally.
>>> - Check for ALL hardware updates from the hardware manufacturer(s)
>>> and install the latest hardware drivers.
>>> - Check your disk for errors.
>>> - Defragment.
>>>
>>> Come back - I'd be curious as to your results. Especially after
>>> doing a cleanup and updating the motherboard chipset drivers
>>> followed by the audio drivers.

>>
>> PA Bear [MS MVP] wrote:
>>> Was SP1 offered by Windows Update or did you decide to install it
>>> manually?

>>
>> Bonaireboy wrote:
>>> It was offered by automatic update, I allowed it. I liked how it
>>> was running before it was installed. How do I get it off?

>>
>> That would be one of the worst choice, IMHO. SP1 is good for Vista.
>>
>> However - your life.
>> http://lmgtfy.com/?q=how+to+uninstall+Windows+Vista+SP1
>>
>> I'd suggest the first or second hit:
>>
>> How to uninstall Windows Vista service packs as a troubleshooting step
>> http://support.microsoft.com/kb/948537
>>
>> Learn how to install Windows Vista Service Pack 1 (SP1)
>> http://windowshelp.microsoft.com/win...6f2021033.mspx
>> (scroll to bottom...)
>>
>> Hope that helps!
>>
>> --
>> Shenan Stanley
>> MS-MVP
>> --
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html


 
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