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Vista SP1 & Internet Explorer Crashes - Problem says HP Smart Web

 
 
Ron Boetger
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      09-02-2008
My IE 7 keeps crashing and then restarts. I get a page from Microsoft
that says HP Smart Web caused the problem and go to HP and install the
update.

I Don't have HP Smart Web installed.

Any ideas how to fix IE 7?
 
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Jdr
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      09-03-2008
"Ron Boetger" <> wrote in message
news:...
> My IE 7 keeps crashing and then restarts. I get a page from Microsoft
> that says HP Smart Web caused the problem and go to HP and install the
> update.
>
> I Don't have HP Smart Web installed.
>
> Any ideas how to fix IE 7?


I presume you have HP Photosmart printers and all-in-ones
installed. What sort of PC do you have?



 
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Malke
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      09-03-2008
Ron Boetger wrote:

> My IE 7 keeps crashing and then restarts. I get a page from Microsoft
> that says HP Smart Web caused the problem and go to HP and install the
> update.
>
> I Don't have HP Smart Web installed.
>
> Any ideas how to fix IE 7?


Are you sure you don't have Smart Web installed? It will be under Programs &
Features as "HP Smart Web Printing". I've seen it come preinstalled on HP
Vista laptops.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

 
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Guest
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      09-05-2008
Must be you have installed that piece of shi..
 
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