vista sp1 up grade CRASHED computer

after auto update (tried to install sp1 ) to vista my computer crashed. I
tried to use the auto repair option on the windows CD (DIDN'T) work. (last
restore point didn't work either) So I had to reinstall the O\S onto the hd.

SO my question IS.

Is there any way to Go into the old install of windows vista and fix it. so
I don't have to reinstall everything I've all ready installed? then to delete
the new install of vista I did to get the computer up to work on.

TIA
tom

Hi,

Depends on how you reinstalled. If you did it without formatting, then the
original installation would be in a windows.old folder, and you can use the
process described here to recover it:
http://support.microsoft.com/kb/933168

As to the problems with SP1, try free support from Microsoft:
http://support.microsoft.com/oas/def...4&gprid=500921

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Skooch" <> wrote in message
news:B3D325E1-1E42-4C1C-9E9B-...
> after auto update (tried to install sp1 ) to vista my computer crashed. I
> tried to use the auto repair option on the windows CD (DIDN'T) work. (last
> restore point didn't work either) So I had to reinstall the O\S onto the
> hd.
>
> SO my question IS.
>
> Is there any way to Go into the old install of windows vista and fix it.
> so
> I don't have to reinstall everything I've all ready installed? then to
> delete
> the new install of vista I did to get the computer up to work on.
>
> TIA
> tom

"Rick Rogers" wrote:

> Hi,
>
> Depends on how you reinstalled. If you did it without formatting, then the
> original installation would be in a windows.old folder, and you can use the
> process described here to recover it:
> http://support.microsoft.com/kb/933168
>
> As to the problems with SP1, try free support from Microsoft:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Skooch" <> wrote in message
> news:B3D325E1-1E42-4C1C-9E9B-...
> > after auto update (tried to install sp1 ) to vista my computer crashed. I
> > tried to use the auto repair option on the windows CD (DIDN'T) work. (last
> > restore point didn't work either) So I had to reinstall the O\S onto the
> > hd.
> >
> > SO my question IS.
> >
> > Is there any way to Go into the old install of windows vista and fix it.
> > so
> > I don't have to reinstall everything I've all ready installed? then to
> > delete
> > the new install of vista I did to get the computer up to work on.
> >
> > TIA
> > tom
>
>
thank you for your reply. no i didn't re format the hard drive. the drive
only had vista on it. so as the instructions you gave me was for a previously
installed o\s such as XP does this still work? for vista?
thanks for your help
tom

Hi,

Yes, it works for restoring a previous Vista installation as well as XP.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Skooch" <> wrote in message
news:07961F8F-5774-47E9-91E1-...
>
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Depends on how you reinstalled. If you did it without formatting, then
>> the
>> original installation would be in a windows.old folder, and you can use
>> the
>> process described here to recover it:
>> http://support.microsoft.com/kb/933168
>>
>> As to the problems with SP1, try free support from Microsoft:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Skooch" <> wrote in message
>> news:B3D325E1-1E42-4C1C-9E9B-...
>> > after auto update (tried to install sp1 ) to vista my computer crashed.
>> > I
>> > tried to use the auto repair option on the windows CD (DIDN'T) work.
>> > (last
>> > restore point didn't work either) So I had to reinstall the O\S onto
>> > the
>> > hd.
>> >
>> > SO my question IS.
>> >
>> > Is there any way to Go into the old install of windows vista and fix
>> > it.
>> > so
>> > I don't have to reinstall everything I've all ready installed? then to
>> > delete
>> > the new install of vista I did to get the computer up to work on.
>> >
>> > TIA
>> > tom
>>
>>
> thank you for your reply. no i didn't re format the hard drive. the drive
> only had vista on it. so as the instructions you gave me was for a
> previously
> installed o\s such as XP does this still work? for vista?
> thanks for your help
> tom

ok thanks Rick I'll give it a try
"Rick Rogers" wrote:

> Hi,
>
> Yes, it works for restoring a previous Vista installation as well as XP.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Skooch" <> wrote in message
> news:07961F8F-5774-47E9-91E1-...
> >
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> Depends on how you reinstalled. If you did it without formatting, then
> >> the
> >> original installation would be in a windows.old folder, and you can use
> >> the
> >> process described here to recover it:
> >> http://support.microsoft.com/kb/933168
> >>
> >> As to the problems with SP1, try free support from Microsoft:
> >> http://support.microsoft.com/oas/def...4&gprid=500921
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Skooch" <> wrote in message
> >> news:B3D325E1-1E42-4C1C-9E9B-...
> >> > after auto update (tried to install sp1 ) to vista my computer crashed.
> >> > I
> >> > tried to use the auto repair option on the windows CD (DIDN'T) work.
> >> > (last
> >> > restore point didn't work either) So I had to reinstall the O\S onto
> >> > the
> >> > hd.
> >> >
> >> > SO my question IS.
> >> >
> >> > Is there any way to Go into the old install of windows vista and fix
> >> > it.
> >> > so
> >> > I don't have to reinstall everything I've all ready installed? then to
> >> > delete
> >> > the new install of vista I did to get the computer up to work on.
> >> >
> >> > TIA
> >> > tom
> >>
> >>
> > thank you for your reply. no i didn't re format the hard drive. the drive
> > only had vista on it. so as the instructions you gave me was for a
> > previously
> > installed o\s such as XP does this still work? for vista?
> > thanks for your help
> > tom
>
>

I am currently struggling through the same problem. The auto update to SP1
has crashed my system and I am scared of reinstalling the O/S from the
upgrade DVD I have as I believe my files and data will be gone in this case.

Is there a way that I will keep my existing data (all my music, videos. pics
and word/ excel files) and be able to restore/ reinstall the Vista Home
Premium version???



"Skooch" wrote:

>
> ok thanks Rick I'll give it a try
> "Rick Rogers" wrote:
>
> > Hi,
> >
> > Yes, it works for restoring a previous Vista installation as well as XP.
> >
> > --
> > Best of Luck,
> >
> > Rick Rogers, aka "Nutcase" - Microsoft MVP
> > http://mvp.support.microsoft.com/
> > Windows help - www.rickrogers.org
> > My thoughts http://rick-mvp.blogspot.com
> >
> > "Skooch" <> wrote in message
> > news:07961F8F-5774-47E9-91E1-...
> > >
> > >
> > > "Rick Rogers" wrote:
> > >
> > >> Hi,
> > >>
> > >> Depends on how you reinstalled. If you did it without formatting, then
> > >> the
> > >> original installation would be in a windows.old folder, and you can use
> > >> the
> > >> process described here to recover it:
> > >> http://support.microsoft.com/kb/933168
> > >>
> > >> As to the problems with SP1, try free support from Microsoft:
> > >> http://support.microsoft.com/oas/def...4&gprid=500921
> > >>
> > >> --
> > >> Best of Luck,
> > >>
> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> > >> http://mvp.support.microsoft.com/
> > >> Windows help - www.rickrogers.org
> > >> My thoughts http://rick-mvp.blogspot.com
> > >>
> > >> "Skooch" <> wrote in message
> > >> news:B3D325E1-1E42-4C1C-9E9B-...
> > >> > after auto update (tried to install sp1 ) to vista my computer crashed.
> > >> > I
> > >> > tried to use the auto repair option on the windows CD (DIDN'T) work.
> > >> > (last
> > >> > restore point didn't work either) So I had to reinstall the O\S onto
> > >> > the
> > >> > hd.
> > >> >
> > >> > SO my question IS.
> > >> >
> > >> > Is there any way to Go into the old install of windows vista and fix
> > >> > it.
> > >> > so
> > >> > I don't have to reinstall everything I've all ready installed? then to
> > >> > delete
> > >> > the new install of vista I did to get the computer up to work on.
> > >> >
> > >> > TIA
> > >> > tom
> > >>
> > >>
> > > thank you for your reply. no i didn't re format the hard drive. the drive
> > > only had vista on it. so as the instructions you gave me was for a
> > > previously
> > > installed o\s such as XP does this still work? for vista?
> > > thanks for your help
> > > tom
> >
> >