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Vista SP1 Update

 
 
JenB
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      08-21-2008
I continually told updates are available and it's always SP1. I install it
(I think) following all admin prompts and accepting licenses. When viewing
the progress it shows the preparing to install, shows it downloading (though
it always shows 0% and then switches to "Installing update 1 of 1...WVSP1
(KB936330). Then I get the welcome screen and then the accept the license
page. I accept it click next and then install. The windows update screen
suddenly shows the update was successful. There is no shutting down of
windows or taking an hour or more as the prompt screen warns. And then a few
minutes later I am alerted that there are new updates available and the whole
silly process starts again.
I did call support but the guy wanted me to uninstall my anti-vrius, etc.
and then be on the internet! Really not interested in that solution
especially since he said he wasn't sure it would fix things anyway.
Any ideas? Thanks for any help - this is getting old...
 
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PA Bear [MS MVP]
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      08-21-2008
The update is not installed successfully, you receive a message, and the
computer restarts when you try to install an update in Windows Vista:
http://support.microsoft.com/kb/949358

If it's not already installed, see...

A software update is available for the Windows Vista installation software
feature:
http://support.microsoft.com/kb/937287/

I would *strongly* recommend disabling your anti-virus application, any
anti-spyware applications (other than Defender), any third-party firewall
(and enabling the Windows Firewall) before attempting to install Vista SP1
again! As long as all applications are closed (anything with a taskbar
icon) and you don't do anything else online until SP1 has installed and
you've rebooted *twice*, you should be perfectly safe.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



JenB wrote:
> I continually told updates are available and it's always SP1. I install
> it
> (I think) following all admin prompts and accepting licenses. When
> viewing
> the progress it shows the preparing to install, shows it downloading
> (though
> it always shows 0% and then switches to "Installing update 1 of 1...WVSP1
> (KB936330). Then I get the welcome screen and then the accept the license
> page. I accept it click next and then install. The windows update screen
> suddenly shows the update was successful. There is no shutting down of
> windows or taking an hour or more as the prompt screen warns. And then a
> few minutes later I am alerted that there are new updates available and
> the
> whole silly process starts again.
> I did call support but the guy wanted me to uninstall my anti-vrius, etc.
> and then be on the internet! Really not interested in that solution
> especially since he said he wasn't sure it would fix things anyway.
> Any ideas? Thanks for any help - this is getting old...


 
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