Hi smudge,
You were able to enter safe mode, yes? This would show that the installation
is not damaged. Do you have other user profiles you can try logging into?
What steps were you trying to use to run system restore? If nothing else
works, run rstrui.exe from the search line or a command prompt to start it.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"smudge" <> wrote in message
news:04FB51D7-A24B-4719-A02A-...
> Can anyone help please?
>
> I'm using Vista Home premium on an HP laptop. Yesterday the screen became
> stuck and unresponsive, I switched the computer off then on and after the
> normal repair / assessment of disk errors etc tried to log-on, the screen
> got
> to welcome with active cursor but got no further.
> I entered safe start-up to try to restore system to a point in time, but
> the
> Help system instructions to manually set up the restore point didn't
> correlate to any of the available options on the system, I'm not sure if
> an
> Windows automatic update has caused this - does anyone have any thoughts
> or
> suggestions?
>
> --
> smudge