Vista Ultimate unable to browse to Windows 2003 DC

Hi - I have a problem that's making me insane. I have on remote user with a
Dell XPS laptop running Windows Vista Ultimate. The problem is that she's
not able to browse to network shares on one of the domain controllers.

I've eliminated a name resolution problem by the fact that the laptop will
also not browse to the IP address. \\servername and \\192.168.0.27 both have
the same results.

I've eliminated the fact that she's on a VPN as the problem by giving her
access to a backup method for VPN access to the office. Same results.

The users home network was eliminated as a problem by asking her to use a
data card and connect to the office with an alternate source of internet
access. Same results.

I also asked the user to connect to the office with her old XP laptop to
make sure it's not a problem with her user account or permissions. The XP
laptop works fine. No symptoms.

The user is also able to connect to the DC (although not authenitcate since
she's not a domain admin) through RDP. Just to double check I remotely
connected to her laptop with a webex session and was able to connect through
RDP no problem.

I've tested with the firewall disabled as well as enabled and configured to
allow all the ports for browsing.

There's no issue with that user connecting to any other machine on the
network (Windows XP, Vista Business, Server 2000, 2003 and 2008) or
connecting to other ports on this one server.

I'm stumped as to what would block only the ability to browse from that
laptop to the Windows 2003 DC???

If it's not an issuse with name resolution, security or permissions, and the
laptop was actually reinstalled to make sure no applications were causing the
problem, what would cause this?

Thanks

I had a case like this one before. You can ping the IP but access the
sharing. I can't locate the case. What's the system error if using net view
\\dcipaddress?

--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Justicetrax Dev" <> wrote in
message news:2A3C2191-9D30-4322-B153-...
> Hi - I have a problem that's making me insane. I have on remote user with
> a
> Dell XPS laptop running Windows Vista Ultimate. The problem is that she's
> not able to browse to network shares on one of the domain controllers.
>
> I've eliminated a name resolution problem by the fact that the laptop will
> also not browse to the IP address. \\servername and \\192.168.0.27 both
> have
> the same results.
>
> I've eliminated the fact that she's on a VPN as the problem by giving her
> access to a backup method for VPN access to the office. Same results.
>
> The users home network was eliminated as a problem by asking her to use a
> data card and connect to the office with an alternate source of internet
> access. Same results.
>
> I also asked the user to connect to the office with her old XP laptop to
> make sure it's not a problem with her user account or permissions. The XP
> laptop works fine. No symptoms.
>
> The user is also able to connect to the DC (although not authenitcate
> since
> she's not a domain admin) through RDP. Just to double check I remotely
> connected to her laptop with a webex session and was able to connect
> through
> RDP no problem.
>
> I've tested with the firewall disabled as well as enabled and configured
> to
> allow all the ports for browsing.
>
> There's no issue with that user connecting to any other machine on the
> network (Windows XP, Vista Business, Server 2000, 2003 and 2008) or
> connecting to other ports on this one server.
>
> I'm stumped as to what would block only the ability to browse from that
> laptop to the Windows 2003 DC???
>
> If it's not an issuse with name resolution, security or permissions, and
> the
> laptop was actually reinstalled to make sure no applications were causing
> the
> problem, what would cause this?
>
> Thanks
>
>

I get an error that says the network path was not found.



"Bob Lin (MS-MVP)" wrote:

> I had a case like this one before. You can ping the IP but access the
> sharing. I can't locate the case. What's the system error if using net view
> \\dcipaddress?
>
> --
> Bob Lin, Microsoft-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "Justicetrax Dev" <> wrote in
> message news:2A3C2191-9D30-4322-B153-...
> > Hi - I have a problem that's making me insane. I have on remote user with
> > a
> > Dell XPS laptop running Windows Vista Ultimate. The problem is that she's
> > not able to browse to network shares on one of the domain controllers.
> >
> > I've eliminated a name resolution problem by the fact that the laptop will
> > also not browse to the IP address. \\servername and \\192.168.0.27 both
> > have
> > the same results.
> >
> > I've eliminated the fact that she's on a VPN as the problem by giving her
> > access to a backup method for VPN access to the office. Same results.
> >
> > The users home network was eliminated as a problem by asking her to use a
> > data card and connect to the office with an alternate source of internet
> > access. Same results.
> >
> > I also asked the user to connect to the office with her old XP laptop to
> > make sure it's not a problem with her user account or permissions. The XP
> > laptop works fine. No symptoms.
> >
> > The user is also able to connect to the DC (although not authenitcate
> > since
> > she's not a domain admin) through RDP. Just to double check I remotely
> > connected to her laptop with a webex session and was able to connect
> > through
> > RDP no problem.
> >
> > I've tested with the firewall disabled as well as enabled and configured
> > to
> > allow all the ports for browsing.
> >
> > There's no issue with that user connecting to any other machine on the
> > network (Windows XP, Vista Business, Server 2000, 2003 and 2008) or
> > connecting to other ports on this one server.
> >
> > I'm stumped as to what would block only the ability to browse from that
> > laptop to the Windows 2003 DC???
> >
> > If it's not an issuse with name resolution, security or permissions, and
> > the
> > laptop was actually reinstalled to make sure no applications were causing
> > the
> > problem, what would cause this?
> >
> > Thanks
> >
> >
>

Some ports may be blocked. Can you telnet port 135 or 139?

Ports for windows file sharing - Networking, VPN, TS, Remote ...3 posts - 1
author - Last post: Oct 18, 2008
It depends on the windows version and how you access sharing. Quoted
from Microsoft: The following ports are associated with file sharing ...
http://www.chicagotech.net/netforums...pic.php?t=5067


--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Justicetrax Dev" <> wrote in
message news:5437000F-4BDE-4446-974C-...
>I get an error that says the network path was not found.
>
>
>
> "Bob Lin (MS-MVP)" wrote:
>
>> I had a case like this one before. You can ping the IP but access the
>> sharing. I can't locate the case. What's the system error if using net
>> view
>> \\dcipaddress?
>>
>> --
>> Bob Lin, Microsoft-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>>
>>
>> "Justicetrax Dev" <> wrote in
>> message news:2A3C2191-9D30-4322-B153-...
>> > Hi - I have a problem that's making me insane. I have on remote user
>> > with
>> > a
>> > Dell XPS laptop running Windows Vista Ultimate. The problem is that
>> > she's
>> > not able to browse to network shares on one of the domain controllers.
>> >
>> > I've eliminated a name resolution problem by the fact that the laptop
>> > will
>> > also not browse to the IP address. \\servername and \\192.168.0.27
>> > both
>> > have
>> > the same results.
>> >
>> > I've eliminated the fact that she's on a VPN as the problem by giving
>> > her
>> > access to a backup method for VPN access to the office. Same results.
>> >
>> > The users home network was eliminated as a problem by asking her to use
>> > a
>> > data card and connect to the office with an alternate source of
>> > internet
>> > access. Same results.
>> >
>> > I also asked the user to connect to the office with her old XP laptop
>> > to
>> > make sure it's not a problem with her user account or permissions. The
>> > XP
>> > laptop works fine. No symptoms.
>> >
>> > The user is also able to connect to the DC (although not authenitcate
>> > since
>> > she's not a domain admin) through RDP. Just to double check I remotely
>> > connected to her laptop with a webex session and was able to connect
>> > through
>> > RDP no problem.
>> >
>> > I've tested with the firewall disabled as well as enabled and
>> > configured
>> > to
>> > allow all the ports for browsing.
>> >
>> > There's no issue with that user connecting to any other machine on the
>> > network (Windows XP, Vista Business, Server 2000, 2003 and 2008) or
>> > connecting to other ports on this one server.
>> >
>> > I'm stumped as to what would block only the ability to browse from that
>> > laptop to the Windows 2003 DC???
>> >
>> > If it's not an issuse with name resolution, security or permissions,
>> > and
>> > the
>> > laptop was actually reinstalled to make sure no applications were
>> > causing
>> > the
>> > problem, what would cause this?
>> >
>> > Thanks
>> >
>> >
>>