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Vista Update, Blank Screen after restart

 
 
Annie
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      08-18-2008
Windows Vista ran an automatic update (i have it set to 'ask'??????) so I
have no idea what update ran. When asked to restart, I did. Now my screen
is blank.

What do I do now?

Thanks,

Annie~


 
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Annie
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      08-18-2008
I manually shut down and restarted. On a black screen, lots of strings of
letters and numbers ran across the screen. Then the computer 'did' start OK.

I checked to see what updates ran, mostly security. One that failed was:

Windows Update software 7.2.6001.784

Installation status: Failed

Error details: Code 80070002

Update type: Important

Any advice?



 
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Paul Montgomery
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      08-18-2008
On Aug 18, 6:10*pm, Annie <An...@discussions.microsoft.com> wrote:
> Windows Vista ran an automatic update (i have it set to 'ask'??????) so I
> have no idea what update ran. *When asked to restart, I did. *Now my screen
> is blank.
>
> What do I do now?


Do another restart
 
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Paul Montgomery
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      08-18-2008
On Mon, 18 Aug 2008 16:25:02 -0700, Annie
<> wrote:

>I manually shut down and restarted. On a black screen, lots of strings of
>letters and numbers ran across the screen. Then the computer 'did' start OK.
>
>I checked to see what updates ran, mostly security. One that failed was:
>
>Windows Update software 7.2.6001.784
>
>Installation status: Failed
>
>Error details: Code 80070002
>
>Update type: Important
>
>Any advice?


As you already learned... restarting sometimes fixes all.

So does an attempt to reinstall an update.

If it doesn't... find a way to manually download it and install it.

Or attempt to install it in Safe Mode.
 
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Paul Montgomery
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      08-18-2008
On Mon, 18 Aug 2008 18:31:53 -0500, Paul Montgomery
<> wrote:


>
>As you already learned... restarting sometimes fixes all.
>
>So does an attempt to reinstall an update.
>
>If it doesn't... find a way to manually download it and install it.


Download instructions are deep in this:

http://support.microsoft.com/kb/949104

>Or attempt to install it in Safe Mode.


 
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Annie
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      08-18-2008
Done. Thanks, Paul.

Will try to redownload the failed update.



"Paul Montgomery" wrote:

> On Aug 18, 6:10 pm, Annie <An...@discussions.microsoft.com> wrote:
> > Windows Vista ran an automatic update (i have it set to 'ask'??????) so I
> > have no idea what update ran. When asked to restart, I did. Now my screen
> > is blank.
> >
> > What do I do now?

>
> Do another restart
>

 
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measekite
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      08-19-2008


Paul Montgomery wrote:
> On Aug 18, 6:10 pm, Annie <An...@discussions.microsoft.com> wrote:
>
>> Windows Vista ran an automatic update (i have it set to 'ask'??????) so I
>> have no idea what update ran. When asked to restart, I did. Now my screen
>> is blank.
>>
>> What do I do now?
>>

>
> Do another restart
>

Install Ubuntu dual boot. I did and almost never boot windows.
 
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Michael O'Reilly
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      08-31-2008
Still trying to find the answer to the problem. However you can escape the the problem with task manager - shift control delete & end the blank page.
kymbo
 
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