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vista update error

 
 
johnsosn
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      02-14-2009
Hi I have vista ultimate 64bit.
I'm trying to install sp1 but get 0x800F0823 error everytime.
Any ideas?
I am having to do this seperately from windows update. That doesn't even
show sp1.
It keeps saying I need to install kb933928 but that fails everytime.
Regards
Simon
 
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PA Bear [MS MVP]
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      02-14-2009
Has Windows update offered SP1 yet? If not, I wouldn't attempt to install
it manually yet.

cf.
http://groups.google.com/group/micro...1c3cbaa55423d6

A software update is available for the Windows Vista installation software
feature:
http://support.microsoft.com/kb/937287

Unlimited installation and compatibility support for Vista SP1 is available
at no charge *but only through 18 March 2009*!!

• US:
http://support.microsoft.com/oas/def...4&gprid=500921

• CA:
http://support.microsoft.com/oas/def...4&gprid=500921

• UK:
http://support.microsoft.com/oas/def...4&gprid=500921

• AU:
http://support.microsoft.com/oas/def...4&gprid=500921

• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

johnsosn wrote:
> Hi I have vista ultimate 64bit.
> I'm trying to install sp1 but get 0x800F0823 error everytime.
> Any ideas?
> I am having to do this seperately from windows update. That doesn't even
> show sp1.
> It keeps saying I need to install kb933928 but that fails everytime.
> Regards
> Simon


 
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Engel
Guest
Posts: n/a

 
      02-14-2009
Hello Simon,

0x800F0823
When you use a script to install the .msu update package, the installation
fails. When this problem occurs, the Wusa.exe process returns error code
0x800f0823
Source:
<http://support.microsoft.com/kb/925316/en-us>
-=-
KB933928
Update for Windows Vista to improve the product activation and validation
process
<http://support.microsoft.com/kb/933928>
-=
I'd recommend calling 1-866-pcsafety if you are in the U.S. or Canada.
Elsewhere, call your local Microsoft subsidiary, or the number for paid
support in your locale--and ask for the free help with virus or
security-patch related issues. This help extends to spyware removal as well.

If you /clearly/ state that a specific update (eg. KB933928) has caused
problems and don't ask any other questions, you /should/ receive No Charge
support for the issue.

Good luck

Ǝиçεl
-=-


"johnsosn" wrote:

> Hi I have vista ultimate 64bit.
> I'm trying to install sp1 but get 0x800F0823 error everytime.
> Any ideas?
> I am having to do this seperately from windows update. That doesn't even
> show sp1.
> It keeps saying I need to install kb933928 but that fails everytime.
> Regards
> Simon

 
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Engel
Guest
Posts: n/a

 
      02-14-2009
Hi Simon,

I knew there was a piece of that question that I forgot to get to...

Windows Vista Service Pack 1 (All Languages)
<https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921>

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 1 (SP1).

This support for SP1 is valid until March 18, 2009.

Availability of chat or e-mail support differs depending on your geographic
location.
For customers residing in North America or Canada, chat and e-mail support
is available.


Good luck


Ǝиçεl
-=-

"johnsosn" wrote:

> Hi I have vista ultimate 64bit.
> I'm trying to install sp1 but get 0x800F0823 error everytime.
> Any ideas?
> I am having to do this seperately from windows update. That doesn't even
> show sp1.
> It keeps saying I need to install kb933928 but that fails everytime.
> Regards
> Simon

 
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