Vista update will not install

I am trying to install Vista update KB929735 but it fails every time with
error code 80073712. Can anyone help?

The "Windows Features" dialog box is empty in Windows Vista, or you receive an error
message that includes the following code when you try to use Windows Update: "0x80073712"
http://support.microsoft.com/kb/931712/en-us

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TaurArian [MS-MVP] 2005-2007 - Australia
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"Dave" <> wrote in message
news:625706CA-FBDB-4591-922E-...
|I am trying to install Vista update KB929735 but it fails every time with
| error code 80073712. Can anyone help?

Some steps you can try and I am sure it will resolve the issue.

1.From admin command prompt type net stop wuauserv and net stop cryptsvc and
then delete the softwaredistribution and catroot2 folder under c:\windows and
c:\windows\system32 respectively.

2.Look for these files under c:\windows\winsxs
Pending.xml and Pending.grl
Take the ownership of these files and delete them.
Along with this also check if you have these values under registry

• PendingXmldentifier
• NextQueueEntryIndex
• AdvancedInstallersNeedResolving

in the location HKLM/Components

If present delete them as well.

3.Run from admin command prompt
reg delete HKLM\COMPONENTS /v StoreDirty

Restart the computer and try updating again.

If issue still remains try these

1.Install WindowsUpdateAgent30-x86.exe
from
http://download.windowsupdate.com/v7...gent30-x86.exe
save to the desktop, and run from an elevated command prompt, adding
/wuforce to the end of the command


2.Uninstall any antivirus or firewall software.

3.try running sfc scan in the WinRE ( sfc /scannow /offbootdir=C:\
/offwindir=C:\windows )

All the Best!!
"Dave" wrote:

> I am trying to install Vista update KB929735 but it fails every time with
> error code 80073712. Can anyone help?