<<<They buy cheap OEM licences from microsoft; in exchange they have to do
all
hardware AND software support.<<<
Not necessarily Mick, it depends on their EULA. For Windows, yes they are
indeed and IE as it's part of Windows. He didn't say what he used for
conferencing software. It may come with the system, but then again it that
depends on their EULA. The Hardware is a total different subject. Some my be
theirs and others by third party OEM's. Without their EULA no can say for
sure what they are responsible for.
--
All the best,
SG
"Mick Murphy" <> wrote in message
news:BDAAFE65-9FE6-4748-8C70-...
> Lenovo has to supply you with FREE software support.
>
> They buy cheap OEM licences from microsoft; in exchange they have to do
> all
> hardware AND software support.
>
>
>
> "upwest" wrote:
>
>> Already called. Lenovo customer service is horrible. They only warrant
>> the
>> hardware. Software support comes at a cost. I will call again to at
>> least
>> have one of their "experts" determine whether it is a hardware or
>> software
>> problem.
>>
>>
>>
>>
>> "DP" wrote:
>>
>> > Have you tried contacting the vendor?
>> > Sounds like your machine is doing something it shouldn't be doing.
>> > On a new machine, that should be a warranty call. I'd make it if I were
>> > you.
>> >
>> >
>> >
>> > "upwest" <> wrote in message
>> > news:0C865B12-9904-4D72-88A4-...
>> > >I am experiencing a problem that has become quite a mystery to me. I
>> > >have
>> > >a
>> > > new Lenovo laptop that is running Vista 32-bit home edition and IE7.
>> > > I
>> > > have
>> > > 2G of RAM. I conduct extensive searches on the web with at least two
>> > > windows
>> > > of IE running and at least four tabs in each window. At the same
>> > > time, I
>> > > web
>> > > conference with up to three people at any one time.
>> > >
>> > > The problem I am experiencing is that when I reach a certain
>> > > threshhold
>> > > (about three open IE windows with approximately five tabs in each and
>> > > two
>> > > web
>> > > conferences), the system won't allow me to open up any more IE
>> > > windows
>> > > when I
>> > > attempt to do so. When I click on IE, nothing happens. To aggravate
>> > > matters, when I close out all the IE windows, web conferences and any
>> > > other
>> > > programs I may have running (presumably to free up memory), I will
>> > > not be
>> > > able to open up ANY application or program when I attempt to do so.
>> > > Sometimes, an application will open but I will experience problems
>> > > with
>> > > the
>> > > program such as drop-down menus not working or it seems like the
>> > > program
>> > > only
>> > > partly loads.
>> > >
>> > >
>> > > I've ruled out a virus or spyware. I have run multiple virus and
>> > > spyware
>> > > scans and nothing was found. I've had the laptop for about 6 months
>> > > but
>> > > just
>> > > recently started using it in the manner I described.
>> > >
>> > > I am at my wits end trying to figure out what is wrong. Any
>> > > suggestions?
>> >
>> >
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