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Vista Window Updates don't install

 
 
larryz
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Posts: n/a

 
      03-29-2008
When I download the recommend vista updates, the Window update screen says
that it is "Preparing to Install" but it never installs. I've let it run for
hours without it installing. When I stop the installation, it says "Updates
were successfully installed" and more updates are available. The available
updates are the same ones that I've been trying to install, specifically 2007
Microsoft Office Updates Service pack 1.
Any ideas?
 
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PA Bear [MS MVP]
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      03-29-2008
Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
https://support.microsoft.com/oas/de...4&gprid=500921
<=US-specific page

Windows Vista Service Pack 1 - Things to Know Before You Download:
http://technet.microsoft.com/en-us/w.../bb968859.aspx

Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
http://windowshelp.microsoft.com/win...6f2021033.mspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

larryz wrote:
> When I download the recommend vista updates, the Window update screen says
> that it is "Preparing to Install" but it never installs. I've let it run
> for
> hours without it installing. When I stop the installation, it says
> "Updates
> were successfully installed" and more updates are available. The available
> updates are the same ones that I've been trying to install, specifically
> 2007 Microsoft Office Updates Service pack 1.
> Any ideas?


 
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larryz
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Posts: n/a

 
      03-30-2008
That's NOT what I'm asking. Vista SP 1 isn't even listed on windows update. I
want to update 2007 Microsoft Office and it won't install. It just stops at
zero on the completion bar. I'm caught in a loop where whenever I go to
windows update, it tells me there are 2 downloads I need, but they won't
install. Now, what do I do

"PA Bear [MS MVP]" wrote:

> Unlimited installation and compatibility support for Vista SP1 is available
> at no charge through 18 Mar-09
> https://support.microsoft.com/oas/de...4&gprid=500921
> <=US-specific page
>
> Windows Vista Service Pack 1 - Things to Know Before You Download:
> http://technet.microsoft.com/en-us/w.../bb968859.aspx
>
> Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
> http://windowshelp.microsoft.com/win...6f2021033.mspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> larryz wrote:
> > When I download the recommend vista updates, the Window update screen says
> > that it is "Preparing to Install" but it never installs. I've let it run
> > for
> > hours without it installing. When I stop the installation, it says
> > "Updates
> > were successfully installed" and more updates are available. The available
> > updates are the same ones that I've been trying to install, specifically
> > 2007 Microsoft Office Updates Service pack 1.
> > Any ideas?

>


 
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TaurArian
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Posts: n/a

 
      03-30-2008
Then perhaps you can give us more information, there's a reason the updates are not
installing and I'm not in the mood to gaze in the crystal ball today -

Click the Start buttonAll Programs and then click Windows Update.
If an error has occurred, it will be displayed with an error code that you can use to
assist in solving the problem.

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"larryz" <> wrote in message
news:70223D15-156E-43F7-867B-...
| That's NOT what I'm asking. Vista SP 1 isn't even listed on windows update. I
| want to update 2007 Microsoft Office and it won't install. It just stops at
| zero on the completion bar. I'm caught in a loop where whenever I go to
| windows update, it tells me there are 2 downloads I need, but they won't
| install. Now, what do I do
|
| "PA Bear [MS MVP]" wrote:
|
| > Unlimited installation and compatibility support for Vista SP1 is available
| > at no charge through 18 Mar-09
| >
https://support.microsoft.com/oas/de...4&gprid=500921
| > <=US-specific page
| >
| > Windows Vista Service Pack 1 - Things to Know Before You Download:
| > http://technet.microsoft.com/en-us/w.../bb968859.aspx
| >
| > Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
| >
http://windowshelp.microsoft.com/win...6f2021033.mspx
| > --
| > ~Robear Dyer (PA Bear)
| > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
| > AumHa VSOP & Admin http://aumha.net
| > DTS-L http://dts-l.net/
| >
| > larryz wrote:
| > > When I download the recommend vista updates, the Window update screen says
| > > that it is "Preparing to Install" but it never installs. I've let it run
| > > for
| > > hours without it installing. When I stop the installation, it says
| > > "Updates
| > > were successfully installed" and more updates are available. The available
| > > updates are the same ones that I've been trying to install, specifically
| > > 2007 Microsoft Office Updates Service pack 1.
| > > Any ideas?
| >
|


 
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PA Bear [MS MVP]
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Posts: n/a

 
      03-30-2008
Sorry, I misread you first post.

Given the absence of you posting any related errors from your
windowsupdate.log or CBS.log, see if the download or Workaround methods in
this KB article help to resolve the issue:
http://support.microsoft.com/kb/946691 (ignore the title).
========================
If still no joy:

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own, and/or post the Error(s) in
your next reply.
--
~PA Bear

larryz wrote:
> That's NOT what I'm asking. Vista SP 1 isn't even listed on windows
> update.
> I want to update 2007 Microsoft Office and it won't install. It just stops
> at zero on the completion bar. I'm caught in a loop where whenever I go to
> windows update, it tells me there are 2 downloads I need, but they won't
> install. Now, what do I do
>
> "PA Bear [MS MVP]" wrote:
>> Unlimited installation and compatibility support for Vista SP1 is
>> available
>> at no charge through 18 Mar-09...

<snip>
>> larryz wrote:
>>> When I download the recommend vista updates, the Window update screen
>>> says
>>> that it is "Preparing to Install" but it never installs. I've let it run
>>> for
>>> hours without it installing. When I stop the installation, it says
>>> "Updates
>>> were successfully installed" and more updates are available. The
>>> available
>>> updates are the same ones that I've been trying to install, specifically
>>> 2007 Microsoft Office Updates Service pack 1.
>>> Any ideas?


 
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Fred Kingsbury
Guest
Posts: n/a

 
      10-11-2009
The Preparing to install windows, always comes up, shuts down programs and in general makes my computer useles



larry wrote:

Vista Window Updates don't install
29-Mar-08

When I download the recommend vista updates, the Window update screen says
that it is "Preparing to Install" but it never installs. I've let it run for
hours without it installing. When I stop the installation, it says "Updates
were successfully installed" and more updates are available. The available
updates are the same ones that I've been trying to install, specifically 2007
Microsoft Office Updates Service pack 1
Any ideas?

EggHeadCafe - Software Developer Portal of Choice
Murach's ASP.NET 3.5 Web Programming with C# 2008
http://www.eggheadcafe.com/tutorials...et-35-web.aspx
 
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Shenan Stanley
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Posts: n/a

 
      10-11-2009
Fred Kingsbury wrote:
> The Preparing to install windows, always comes up, shuts down
> programs and in general makes my computer useless


Much like eggheadcafe.com and the changinging of the subject pretty much
makes this newsgroup post useless. *sigh*

Like to see the entire conversation you responded to/changed the subject of?
http://www.microsoft.com/communities...&cr=&sloc=&p=1

So - let's start with *your* problem instead of this year-and-a-half-old
posting you had nothing to do with.

I could assume you changed the posting subject to reflect the OS you have
(Vista 64-bit) or I could ask you to verify exactly what version of Windows
Vista (if that is the OS you have) and edition you have. I will do the
latter - so there is no misunderstanding.

What version and edition of WIndows do you have?

Please provide Operating system (edition and service pack level,
the more detail, the better.):

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name) while the line starting with the word "version" will
give you the rest of the story. Post _both_ in response to this message
verbatim. ;-)

Now that is out of the way...

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

Reboot.

That should all but ensure your system doesn't have any active malware
(nothing is 100% - but those three things should help immensely.)

If you do have 64-bit Vista - download and run this:
http://www.microsoft.com/downloads/d...f-0feefc7ff064

Reboot when it is done. Try your updating again.

Come back here after you have done all that and give the information asked
for. ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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GrumpyOldGoat
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Posts: n/a

 
      03-24-2010


"Shenan Stanley" wrote:

> Fred Kingsbury wrote:
> > The Preparing to install windows, always comes up, shuts down
> > programs and in general makes my computer useless

>
> Much like eggheadcafe.com and the changinging of the subject pretty much
> makes this newsgroup post useless. *sigh*
>
> Like to see the entire conversation you responded to/changed the subject of?
> http://www.microsoft.com/communities...&cr=&sloc=&p=1
>
> So - let's start with *your* problem instead of this year-and-a-half-old
> posting you had nothing to do with.
>
> I could assume you changed the posting subject to reflect the OS you have
> (Vista 64-bit) or I could ask you to verify exactly what version of Windows
> Vista (if that is the OS you have) and edition you have. I will do the
> latter - so there is no misunderstanding.
>
> What version and edition of WIndows do you have?
>
> Please provide Operating system (edition and service pack level,
> the more detail, the better.):
>
> Start button --> RUN
> (no "RUN"? Press the "Windows Key" + R on your keyboard)
> --> type in:
> winver
> --> Click OK.
>
> The picture at the top of the window that opens will give you the general
> (Operating System name) while the line starting with the word "version" will
> give you the rest of the story. Post _both_ in response to this message
> verbatim. ;-)
>
> Now that is out of the way...
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> Reboot.
>
> That should all but ensure your system doesn't have any active malware
> (nothing is 100% - but those three things should help immensely.)
>
> If you do have 64-bit Vista - download and run this:
> http://www.microsoft.com/downloads/d...f-0feefc7ff064
>
> Reboot when it is done. Try your updating again.
>
> Come back here after you have done all that and give the information asked
> for. ;-)
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> Shenan,


Like Mr Kingsbury, I did a search for any problems related to my problems,
and this is the one that comes the closest.

I have windows Version 6 (Build 6002: Service pack2)
Physical memory available to Windows: 8,386,876

I have a quadcore AMD processor and an Nividia MB.

I cannot install H&R Block tax software, nor any of the office 2003 updates.

I have ran the proscribed programs you suggested above.

Reset the ose.exe to all possible options and rebooted after each change,
and still get exactly the same error.

For H&R Block I get " Error 1935. An error occurred during the installation
of assembly component

{76C3F0F6-9B9D-35DA-81C6-CA8A88CC93CA}.

HRESULT: 0x80070003."

And for the MS updates I consistently get the following codes: 652, 643,
80070643.

While you may consider this to be off topic, and in the wrong place, we
should not be required to sift through 39 million possible combinations of
search phrases to find exactly the correct phrase.

I did not purchase Vista 64 Home Premium so that I could become a master
computer technician.

I was beginning to get comfortable with MS DOS, when the introduced Windows.
Through each version since then I have learned to make it work as well as
possible.
This is undoubtedly the most difficult version to work with so far.

It updates daily and fails daily. Sometimes it allows installation of
software, and sometimes it doesn't.
Under the windows folder I have one subfolder with over 74,000 files and
subfolders apparently from 'updates' in only one year.

I would sincerely appreciate some quality help without an attitude.

Thank You,

Drew Dickey

 
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Shenan Stanley
Guest
Posts: n/a

 
      03-24-2010

<snipped>
<link to the entire year+ old conversation included in response>

GrumpyOldGoat wrote:
> Shenan,
>
> Like Mr Kingsbury, I did a search for any problems related to my
> problems, and this is the one that comes the closest.
>
> I have windows Version 6 (Build 6002: Service pack2)
> Physical memory available to Windows: 8,386,876
>
> I have a quadcore AMD processor and an Nividia MB.
>
> I cannot install H&R Block tax software, nor any of the office 2003
> updates.
>
> I have ran the proscribed programs you suggested above.
>
> Reset the ose.exe to all possible options and rebooted after each
> change, and still get exactly the same error.
>
> For H&R Block I get " Error 1935. An error occurred during the
> installation of assembly component
> {76C3F0F6-9B9D-35DA-81C6-CA8A88CC93CA}.
> HRESULT: 0x80070003."
>
> And for the MS updates I consistently get the following codes:
> 652, 643, 80070643.
>
> While you may consider this to be off topic, and in the wrong
> place, we should not be required to sift through 39 million
> possible combinations of search phrases to find exactly the correct
> phrase.
>
> I did not purchase Vista 64 Home Premium so that I could become a
> master computer technician.
>
> I was beginning to get comfortable with MS DOS, when the introduced
> Windows. Through each version since then I have learned to make it
> work as well as possible.
> This is undoubtedly the most difficult version to work with so far.
>
> It updates daily and fails daily. Sometimes it allows installation
> of software, and sometimes it doesn't.
> Under the windows folder I have one subfolder with over 74,000
> files and subfolders apparently from 'updates' in only one year.
>
> I would sincerely appreciate some quality help without an attitude.


No one has asked you to 'sift through' anything or become a 'master computer
technician' - I implied (and am now pointing out) it is better for you and
those who might come across your posting to start a FRESH posting with the
information for your problem as opposed to the 'me too' thing.

I am trying to tell you and anyone else reading this that it is better to
ask your own question after looking for your answer and the suggested ways
of posting than to tack onto a year+ old posting that may have some of the
same look/feel as your issue.

That's just the way things are around here - it makes sense, has made sense
for years. Especially in the case of this posting with its age and not
quoting any of the original message (the one you are responding to, not
necessarily yours.)

You are responding to a posting you are where you may be seeing, in some
forum, something that has synchronized the entire conversation. Not
everyone sees the same thing. Some people will only see your response and
what you choose to leave quoted in your response. Not everything. It is
synchronized to likely hundreds of different servers around the world likely
being accessed in many different ways by probably hundreds of thousands of
individuals.

As far as 'quality help without attitude'... Although I don't consider my
posting given with any attitude, just the facts and queries one might need
to resolve their own issue and perhaps learn a little in the process about
their system and ways to get better responses/give better information about
their system when they need help; I feel I would be lax in my own
responsibilities if I didn't point out that this is a peer-to-peer
newsgroup. That means I may be doing the exact same thing in life as you.
I may not have anything to do with computers other than I use them for
something just like you do. Just people helping people. Expectations
should not be brought here. ;-)

No requirements, no limits. Two or more people having a conversation about
a problem and trying to assist each other through to a solution. It's also
in writing - any inflection/emotion you choose to put on it is just that,
emotion _you chose_ to put on it (unless otherwise noted... ;-) )

I never said this was 'off-topic' - I said it would be better to give
information about your problem - things specific to you and yours - not just
decide that problem is 'close enough' and tack onto it.

You have no idea if you did the same as Fred Kingsbury. We do not know if
they were searching the Internet and came across the post they responded to
or it happened to be the first thing they saw on the only web-based leechng
forum (eggheadcafe.com) they came across that was similar to the original
query made a year and a half prior or that if it wasn't the only way they
could figure out to post something *somewhere*. After all - all they said
in response to the whole conversation was, "The Preparing to install
windows, always comes up, shuts down programs and in general makes my
computer useless" --> Is that similar to your issue? Similar to your issue?
(No - it is not similar to your issue, as you actually described your issue
in pretty good detail.)

What I know about Fred Kingsbury's issue to this day:
Their computer is useless to them and they *might* have Windows Vista of
some flavor and architecture with some service pack installed (the latter
really just gleemed from where they decided to post - but since you can
search and see Windows XP, Windows Vista, Windows 7 and all sorts of other
queries in this group - no guarantees.)

What I know about your issue:
You have Windows Vista Home Premium 64-bit with Service Pack 2.
You have 8GB of physical memory.
You have a quad-core (*shrug*) AMD processor and an NVidia motherboard
(really - is it one of those small boxes?)
You believe Windows Vista is the most difficult version of Windows you
have used to date.
Your updates are failing on you with error(s) 652, 643 and/or? 80070643.
You did everything I suggested (and something extra with the Microsoft
Office Source Engine I did not suggest.)

You definitely provided plenty - but there are many fine people out there
(just hard working honest people) who will see your posting has "Re:" in the
subject line and may never look at it - just because it is a response - not
a new problem to be conquered. Just letting you and everyone else know. If
you think that is 'an attitude' thing - well - that's your right (and
mistake IMHO - I am just trying to help someone else - someone I do not
know, will likely never meet) - but it is just what I see wnd what I know
others do after years of being around here.

So - looking at your problems and the problem you responded to:
http://www.microsoft.com/communities...&cr=&sloc=&p=1

Honestly - I do not get the similarity. ;-) If you started your own
posting, it would make more sense - but now you are saying your problem is
similar to this one - which confuses me since you made no mention of seeing
the "Preparing to Install" windows update screen that never installs. You
actually get failures. That's why it makes sense to start your own posting,
IMO.

Make sure your backups are CURRENT before you do anything.

Have you gone to the H&R Block support page? Contacted them to see what
they have to say the error, "Error 1935. An error occurred during the
installation of assembly component {76C3F0F6-9B9D-35DA-81C6-CA8A88CC93CA}.
HRESULT: 0x80070003." might mean when coming from their software?

(Make sure your backups are CURRENT before you do anything, however.)

Do you have a C:\Users\Default folder? (You may have to unhide files, allow
yourself to see all system/hidden files to check for its existance.)
(Make sure your backups are CURRENT before you do anything, however.)
http://support.microsoft.com/kb/942967/
(Although you get the error when doing something else - could be your fix.)

Try method 10 (Make sure your backups are CURRENT before you do anything,
however.)
http://support.microsoft.com/kb/822798

Can you give a list of the updates that the system is wanting to install but
cannot (by KB######)?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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LD55ZRA
Guest
Posts: n/a

 
      03-25-2010
Shenan Stanley wrote:


>
> it is better for you and
> those who might come across your posting to start a FRESH posting with the
> information for your problem as opposed to the 'me too' thing.
>



Why bother to reply if it is so painful to deal with EggHeadcafe
nutters. Ignore those posts and move on to something bigger, perhaps
better and hopefully very satisfying!!!
--

Harry Johnson <> is a convicted paedophilia from
New Zealand and has been outed under Megan's Law. Please report him to
the authorities if you see him near your kids.


 
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