Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Ed wrote:
> Recently I have tried to run Windows Update only to find that it does not
> even load. I have tried going through the start menu and clicking windows
> update through the programs menu but only a flash of a box appears. (The
> icon in both the programs and the control panel for windows update is
> missing so that leads me to believe it lost the program somehow. Though
> through the properties menu is still has this as the target:
> %SystemRoot%\system32\wuapp.exe)
>
> I just would like to know if there's an easy fix, or if I can be directed
> to
> somewhere where I can download windows update.
>
> Thanks