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Vista X64 installed updates, crashed areas of computer

 
 
kkturnham
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      07-22-2009
Since last Thursday I have been fighting with my computer. I have it set to
check for updates but let me decide whether to install them. Last week
something changed that setting in my computer. 4 updates came thru
(KB961371, KB973346, KB905866, and KB890830). When it installs these updates
the sidebar on my desktop won't come up, my email (incredimail) gets areas of
it completely deleted, I can't print to any printer that is connected
directly to my computer (I can only print to printers connected to the
router), and I can't open any file or folder. It just sits waiting and
waiting and waiting. Last week I uninstalled these 4 updates, restarted my
computer and it (after some time) eventually came back up...with everything
working. I have had to do this on a daily basis. On friday I had to do it
several times throughout the day!

Now everytime I turn my computer on in the mornings those 4 updates are on
my computer, again. I have even gone in and told it not to check for updates
at all, and every morning it is set back to "automatically check and
download...".

This is getting really old. Can someone tell me what I should do?

I don't know what information anyone would need about my computer, but here
is what I can find: Windows Vista Business x64, MS Windows version 6.0
(Build 6001: Service Pack1) Internet Explorer 8.0.6001.18783.
--
kkt
 
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PA Bear [MS MVP]
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      07-22-2009

> ...I have it set to
> check for updates but let me decide whether to install them.


If the installers for those 4 updates remain present in
%windows%\SystemDistribution\Download <=this folder and you've previously
approved their install, AU will continue to reinstall them.

> ...every morning it is set back to "automatically check and
> download..."


Do you mean "Install updates automatically"?

Is OneCare or MS Security Essentials beta installed?

As for the problems you encounter after installing those updates, I'd
recommend that you...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB961371).

However, the fact that your AU settings won't "stick" suggests that you may
be seeing the effects of a hijackware infection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net



kkturnham wrote:
> Since last Thursday I have been fighting with my computer. I have it set
> to
> check for updates but let me decide whether to install them. Last week
> something changed that setting in my computer. 4 updates came thru
> (KB961371, KB973346, KB905866, and KB890830). When it installs these
> updates the sidebar on my desktop won't come up, my email (incredimail)
> gets areas of it completely deleted, I can't print to any printer that is
> connected directly to my computer (I can only print to printers connected
> to the router), and I can't open any file or folder. It just sits waiting
> and waiting and waiting. Last week I uninstalled these 4 updates,
> restarted my computer and it (after some time) eventually came back
> up...with everything working. I have had to do this on a daily basis. On
> friday I had to do it several times throughout the day!
>
> Now everytime I turn my computer on in the mornings those 4 updates are on
> my computer, again. I have even gone in and told it not to check for
> updates at all, and every morning it is set back to "automatically check
> and
> download...".
>
> This is getting really old. Can someone tell me what I should do?
>
> I don't know what information anyone would need about my computer, but
> here
> is what I can find: Windows Vista Business x64, MS Windows version 6.0
> (Build 6001: Service Pack1) Internet Explorer 8.0.6001.18783.


 
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TexasBadGirl
Guest
Posts: n/a

 
      08-11-2009

I am having these same issues...has anyone found out a way to fix thi
problem

kkturnham;1518906 Wrote:
> Since last Thursday I have been fighting with my computer. I have i
> set t
> check for updates but let me decide whether to install them. Last wee
> something changed that setting in my computer. 4 updates came thr
> (KB961371, KB973346, KB905866, and KB890830). When it installs thes
> update
> the sidebar on my desktop won't come up, my email (incredimail) get
> areas o
> it completely deleted, I can't print to any printer that is connecte
> directly to my computer (I can only print to printers connected to th
> router), and I can't open any file or folder. It just sits waiting an
> waiting and waiting. Last week I uninstalled these 4 updates
> restarted m
> computer and it (after some time) eventually came back up...wit
> everythin
> working. I have had to do this on a daily basis. On friday I had t
> do i
> several times throughout the day
>
> Now everytime I turn my computer on in the mornings those 4 updates ar
> o
> my computer, again. I have even gone in and told it not to check fo
> update
> at all, and every morning it is set back to "automatically check an
> download..."
>
> This is getting really old. Can someone tell me what I should do
>
> I don't know what information anyone would need about my computer, bu
> her
> is what I can find: Windows Vista Business x64, MS Windows version 6.
> (Build 6001: Service Pack1) Internet Explorer 8.0.6001.18783
> -
> kk


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TexasBadGir
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