Vista x64 Update Error: 80070424

Suddenly this error started to show up when I am trying to use windows
update. I didn't install anything before it happened.
I tried to search for it, but solutions to restart service, or

net stop wuauserv
regsvr32.exe wuapi.dll
regsvr32.exe wups.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wucltui.dll
regsvr32.exe MSXML3.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
net start wuauserv

don't solve my problem.

Please help.

Untit1ed wrote:
> Suddenly this error started to show up when I am trying to use
> windows update. I didn't install anything before it happened.
> I tried to search for it, but solutions to restart service, or
>
> net stop wuauserv
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> regsvr32.exe qmgr.dll
> regsvr32.exe qmgrprxy.dll
> net start wuauserv
>
> don't solve my problem.

Doubt the 32-bit solution would work.

Download/run this:
http://www.microsoft.com/downloads/d...f-0feefc7ff064

Also...

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

Reboot.

Try again.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

0x80070424

-2147023836

ERROR_SERVICE_DOES_NOT_EXIST BITS service is deleted.

80070424 usually means that the BITS service (required by Windows Update) is
not running.

Suggest you run the BITS Repair Tool to see if that helps resolve the issue
after installing the update for it:
<http://support.microsoft.com/kb/940520>
-=-



Ǝиçεl
©¿©¬
-=-

"Untit1ed" wrote:

> Suddenly this error started to show up when I am trying to use windows
> update. I didn't install anything before it happened.
> I tried to search for it, but solutions to restart service, or
>
> net stop wuauserv
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> regsvr32.exe qmgr.dll
> regsvr32.exe qmgrprxy.dll
> net start wuauserv
>
> don't solve my problem.
>
> Please help.

I already tried that tool. It said there is nothing to fix. My service is
running. Even if I go to "Restore Hidden Updates" section I can download
older updates that I canceled before, but it won't install anything because
of that error.

"Ǝиçεl" wrote:

> 0x80070424
>
> -2147023836
>
> ERROR_SERVICE_DOES_NOT_EXIST BITS service is deleted.
>
> 80070424 usually means that the BITS service (required by Windows Update) is
> not running.
>
> Suggest you run the BITS Repair Tool to see if that helps resolve the issue
> after installing the update for it:
> <http://support.microsoft.com/kb/940520>
> -=-
>
>
>
> Ǝиçεl
> ©¿©¬
> -=-
>
> "Untit1ed" wrote:
>
> > Suddenly this error started to show up when I am trying to use windows
> > update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.
> >
> > Please help.

There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support to deal
with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/de...prid=7552&st=1

Otherwise...

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

2b. Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm

3. Run a /thorough/ check for hijackware, including posting requested logs
in an appropriate forum, not here.

Checking for/Help with Hijackware:
• http://aumha.net/viewtopic.php?f=30&t=4075

• http://mvps.org/winhelp2002/unwanted.htm
• http://inetexplorer.mvps.org/tshoot.html
• http://www.mvps.org/sramesh2k/Malware_Defence.htm
• http://www.elephantboycomputers.com/...moving_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Untit1ed wrote:
> Suddenly this error started to show up when I am trying to use windows
> update. I didn't install anything before it happened.
> I tried to search for it, but solutions to restart service, or
>
> net stop wuauserv
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> regsvr32.exe qmgr.dll
> regsvr32.exe qmgrprxy.dll
> net start wuauserv
>
> don't solve my problem.
>
> Please help.

Thanks, but it didn't help.

"Shenan Stanley" wrote:

> Untit1ed wrote:
> > Suddenly this error started to show up when I am trying to use
> > windows update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.
>
> Doubt the 32-bit solution would work.
>
> Download/run this:
> http://www.microsoft.com/downloads/d...f-0feefc7ff064
>
> Also...
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> Reboot.
>
> Try again.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> .
>

Thanks, but it doesn't help.

"Shenan Stanley" wrote:

> Untit1ed wrote:
> > Suddenly this error started to show up when I am trying to use
> > windows update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.
>
> Doubt the 32-bit solution would work.
>
> Download/run this:
> http://www.microsoft.com/downloads/d...f-0feefc7ff064
>
> Also...
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> Reboot.
>
> Try again.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> .
>

I have antivirus, hardware firewall, windows firewall, IDS and my computer
wasn't used for any web surfing besides web-mail. It was mainly used for
games. So I am pretty sure no attack or malware caused that problem.

"PA Bear [MS MVP]" wrote:

> There is a very good chance that you are seeing the effects of a hijackware
> infection!
>
> NB: If you had no anti-virus application installed or the subscription had
> expired *when the machine first got infected* and/or your subscription has
> since expired and/or the machine's not been kept fully-patched at Windows
> Update, don't waste your time with any of the below: Format & reinstall
> Windows. A Repair Install will NOT help!
>
> Microsoft PCSafety provides home users (only) with no-charge support to deal
> with malware infections such as viruses, spyware (including unwanted
> software), and adware.
> https://support.microsoft.com/oas/de...prid=7552&st=1
>
> Otherwise...
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> NB: Run the FULL scan, not the QUICK scan! You may need to download the
> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
> machine and rename it to SCAN.EXE before running it.
>
> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
> in Safe Mode with Networking, if need be:
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 2b. Vista or Win7=> Run this scan instead:
> http://onecare.live.com/site/en-us/center/whatsnew.htm
>
> 3. Run a /thorough/ check for hijackware, including posting requested logs
> in an appropriate forum, not here.
>
> Checking for/Help with Hijackware:
> • http://aumha.net/viewtopic.php?f=30&t=4075
>
> • http://mvps.org/winhelp2002/unwanted.htm
> • http://inetexplorer.mvps.org/tshoot.html
> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
> • http://www.elephantboycomputers.com/...moving_Malware
>
> **Chances are you will need to seek expert assistance in
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://www.spywarewarrior.com/viewforum.php?f=5,
> http://www.dslreports.com/forum/cleanup,
> http://www.bluetack.co.uk/forums/index.php,
> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>
> If these procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> Untit1ed wrote:
> > Suddenly this error started to show up when I am trying to use windows
> > update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.
> >
> > Please help.
>
> .
>

Thanks, but it didn't help.

"Shenan Stanley" wrote:

> Untit1ed wrote:
> > Suddenly this error started to show up when I am trying to use
> > windows update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.
>
> Doubt the 32-bit solution would work.
>
> Download/run this:
> http://www.microsoft.com/downloads/d...f-0feefc7ff064
>
> Also...
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> Reboot.
>
> Try again.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> .
>

Thanks, but it didn't help.