Vista64 doesn't recognize smart card reader

I have to set up a smart card reader on Vista Home Premium 64 bit for a
user, but cannot get it to be recognized. It is an SCR331, about 6 years
old. I have downloaded Vista64 drivers from SCMMicro but though the card
reader will work on an XP machine, it will not work on Vist64. When I
install it, or reboot and it detects new hardware, and tell it where I
downloaded the drivers it says this folder does not contain the necessary
drivers. If I look at the 32bit drivers online it says there is a firmware
upgrade but I do not want to apply that and have the reader stop working on
the XP machine as well.
Has anyone solved this problem?
Mich

M Skabialka wrote:

> I have to set up a smart card reader on Vista Home Premium 64 bit for a
> user, but cannot get it to be recognized. It is an SCR331, about 6 years
> old. I have downloaded Vista64 drivers from SCMMicro but though the card
> reader will work on an XP machine, it will not work on Vist64. When I
> install it, or reboot and it detects new hardware, and tell it where I
> downloaded the drivers it says this folder does not contain the necessary
> drivers. If I look at the 32bit drivers online it says there is a
> firmware upgrade but I do not want to apply that and have the reader stop
> working on the XP machine as well.
> Has anyone solved this problem?
> Mich

From what you've written, it sounds as though there are no 64-bit drivers
for this hardware for Vista. You must have 64-bit drivers; 32-bit ones will
not work. If there are no 64-bit drivers, you will need to get a newer
smart card reader that is supported in Vista 64-bit.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

Looks like 64-bit to me:
http://www.scmmicro.com/support/pc-s...downloads.html

SCR331/SCR531 CCID USB Firmware
Firmware: Sorry, there is no firmware for this device or operating system
available.
SCR331/SCR531 CCID USB - Windows® XP 64-bit Driver/Installer
Name
SCR3xxx Win 32/64 PC/SC Driver
Download
SCR3xxx_4.31_4.44.zip Download File

I'm thinking there must be a Vista setting somewhere I am not aware of.
Smart card services are running automatically.
Mich


"Malke" <> wrote in message
news:...
>M Skabialka wrote:
>
>> I have to set up a smart card reader on Vista Home Premium 64 bit for a
>> user, but cannot get it to be recognized. It is an SCR331, about 6 years
>> old. I have downloaded Vista64 drivers from SCMMicro but though the card
>> reader will work on an XP machine, it will not work on Vist64. When I
>> install it, or reboot and it detects new hardware, and tell it where I
>> downloaded the drivers it says this folder does not contain the necessary
>> drivers. If I look at the 32bit drivers online it says there is a
>> firmware upgrade but I do not want to apply that and have the reader stop
>> working on the XP machine as well.
>> Has anyone solved this problem?
>> Mich
>
> From what you've written, it sounds as though there are no 64-bit drivers
> for this hardware for Vista. You must have 64-bit drivers; 32-bit ones
> will
> not work. If there are no 64-bit drivers, you will need to get a newer
> smart card reader that is supported in Vista 64-bit.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> http://www.elephantboycomputers.com/#FAQ
>

M Skabialka wrote:

> Looks like 64-bit to me:
> http://www.scmmicro.com/support/pc-s...downloads.html
>
> SCR331/SCR531 CCID USB Firmware
> Firmware: Sorry, there is no firmware for this device or operating
> system
> available.
> SCR331/SCR531 CCID USB - Windows® XP 64-bit Driver/Installer
> Name
> SCR3xxx Win 32/64 PC/SC Driver
> Download
> SCR3xxx_4.31_4.44.zip Download File
>
> I'm thinking there must be a Vista setting somewhere I am not aware of.
> Smart card services are running automatically.

Then I'm sorry but I don't know. AFAIK, there is no Seekrit Setting in Vista
that would cause your smart card to not be recognized, but I'd check with
the SCM Micro tech support people.

Sorry I was unable to help you.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

Solved:
I tried to update the firmware on an identical reader from Vista but was
denied access to this function - can't recall the exact message, to do with
permission to modify resources of some kind.
I used the same firmware update software from an XP machine and was able to
update it. The XP machine then "Found new hardware".
On the Vista 64 machine I then installed drivers, then inserted the card
reader and it was recognized immediately and now works. The original reader
required the same firmware update.

"M Skabialka" <> wrote in message
news:...
>I have to set up a smart card reader on Vista Home Premium 64 bit for a
>user, but cannot get it to be recognized. It is an SCR331, about 6 years
>old. I have downloaded Vista64 drivers from SCMMicro but though the card
>reader will work on an XP machine, it will not work on Vist64. When I
>install it, or reboot and it detects new hardware, and tell it where I
>downloaded the drivers it says this folder does not contain the necessary
>drivers. If I look at the 32bit drivers online it says there is a firmware
>upgrade but I do not want to apply that and have the reader stop working on
>the XP machine as well.
> Has anyone solved this problem?
> Mich
>
>