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W2000 Critical Update generates Stop Page Error

 
 
kpasse
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      10-14-2004
I performed today's current critical update to W2000. Download and
installation were fine, then called for restart. When restarting, came to
blue screen with Stop Error "Page Fault In Nonpaged Area". Instructions said
to reboot, but returned to same page. Next instruction was to go to Safe
Mode, but after F8 and Safe Mode selection, system returns to same blue
screen. I can't get out of the loop. Is it safe to go to Last Known Good
Configuration? Any ideas?
 
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BuBu
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      10-14-2004
I'm having the same issue, starts loading the desktop and then blue screens.
At least I can get into safe mode. Have disabled every service not needed and
stopped loading everything not needed. Still blue screens. Removing the
updates.

I believe it's the explorer 6 security update causing the porblem, because
W98SE box has trouble with it.

"kpasse" wrote:

> I performed today's current critical update to W2000. Download and
> installation were fine, then called for restart. When restarting, came to
> blue screen with Stop Error "Page Fault In Nonpaged Area". Instructions said
> to reboot, but returned to same page. Next instruction was to go to Safe
> Mode, but after F8 and Safe Mode selection, system returns to same blue
> screen. I can't get out of the loop. Is it safe to go to Last Known Good
> Configuration? Any ideas?

 
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BuBu
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      10-14-2004
I got into safe mode and started uninstalling...
1) Security Update for Windows 2000 (KB841533) and rebooted. Blue screen on
Load Desktop.

2) Security Update for Windows 2000 (KB840987)
And was able to successfully boot to my desktop.
Note that the problem only occurs on my Compaq Armada7800 Laptop. It does not
occur on my Toshiba laptop.

I have not tried to put back Security Update for Windows 2000 (KB841533).

Also note that KB40987 is dependant upon KB841356. Perhaps they need to be
installed independantly of one another. i.e. KB841356 Reboot and then
KB840987.



"BuBu" wrote:

> I'm having the same issue, starts loading the desktop and then blue screens.
> At least I can get into safe mode. Have disabled every service not needed and
> stopped loading everything not needed. Still blue screens. Removing the
> updates.
>
> I believe it's the explorer 6 security update causing the porblem, because
> W98SE box has trouble with it.
>
> "kpasse" wrote:
>
> > I performed today's current critical update to W2000. Download and
> > installation were fine, then called for restart. When restarting, came to
> > blue screen with Stop Error "Page Fault In Nonpaged Area". Instructions said
> > to reboot, but returned to same page. Next instruction was to go to Safe
> > Mode, but after F8 and Safe Mode selection, system returns to same blue
> > screen. I can't get out of the loop. Is it safe to go to Last Known Good
> > Configuration? Any ideas?

 
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Michael W
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      10-14-2004
Move your bodies such that you are sitting on the edige of your chair (sofa,
whatever). Place you hands clasped together on back of you head and/or neck.
Bend over and place your head between your knees and kiss your ass goodbye.

No wait.
I think these instructions were the EVAC debrief I remember getting on the
way to Kuwait in a C-130... sorry.

Blue screens and Safe Modes are never good. Is disk space (and/or possibly
page file definition possible a problem? Page File is the way "virtual"
memory is created, making your system think it has more RAM than it does. It
"moves" memory to the Page File when it has to, so other programs can use the
now freed RAM memory. A Page Fault is name for this "paging out memory to a
file" is called.

Page File is defined in Control Panel, System\Advanced tab. Then Peformance
Options. You'll see a "Virtual Memory" section. Take a look, but don't change
anything unless you sure of what to change.

The actual file is on the root drive (C:\) and is hidden. Open a Command
Prompt, type "cd \", then "dir /a:h". Should see "pagefile.sys" file if
defined...


"kpasse" wrote:

> I performed today's current critical update to W2000. Download and
> installation were fine, then called for restart. When restarting, came to
> blue screen with Stop Error "Page Fault In Nonpaged Area". Instructions said
> to reboot, but returned to same page. Next instruction was to go to Safe
> Mode, but after F8 and Safe Mode selection, system returns to same blue
> screen. I can't get out of the loop. Is it safe to go to Last Known Good
> Configuration? Any ideas?

 
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ben hardwick
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      10-14-2004
Security Update for Windows 2000 (KB840987)

conflicts with nivida tnt pro driver

unistalling (KB840987) fixes problem but can not find a video driver
that will work with the Security Update any help
 
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Greg Mackey
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      10-15-2004
I have yet to see any official Microsoft release on why this is happening
(and a FIX FOR IT!). We have approximately 2,500 PCs here on campus and this
problem has happened to at least 50 Windows 2000 computers here. Most (if
not all) of them so far are Dell OptiPlex GX150 systems. Booting into safe
mode and uninstalling the patch works, but this is only temporary and very
time-consuming, so it obviously needs to be fixed ASAP.

Greg Mackey
Tech Support Spec IIIa
University of Central Oklahoma


"kpasse" wrote:

> I performed today's current critical update to W2000. Download and
> installation were fine, then called for restart. When restarting, came to
> blue screen with Stop Error "Page Fault In Nonpaged Area". Instructions said
> to reboot, but returned to same page. Next instruction was to go to Safe
> Mode, but after F8 and Safe Mode selection, system returns to same blue
> screen. I can't get out of the loop. Is it safe to go to Last Known Good
> Configuration? Any ideas?

 
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Greg Mackey
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      10-15-2004
FYI -

This problem is resolved by booting into safe mode, uninstalling the Intel
Ultra Storage Driver, rebooting into normal mode, installing the Intel
Chipset Software Installation Utility (if not already installed), rebooting
once more, installing the Intel Application Accelerator, and rebooting once
more. This has been verified on several systems on our campus and has worked
on every one we have tried it on so far.

Greg Mackey
Tech Support Spec IIIa
University of Central Oklahoma


"kpasse" wrote:

> I performed today's current critical update to W2000. Download and
> installation were fine, then called for restart. When restarting, came to
> blue screen with Stop Error "Page Fault In Nonpaged Area". Instructions said
> to reboot, but returned to same page. Next instruction was to go to Safe
> Mode, but after F8 and Safe Mode selection, system returns to same blue
> screen. I can't get out of the loop. Is it safe to go to Last Known Good
> Configuration? Any ideas?

 
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a. chalupa
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Posts: n/a

 
      10-20-2004
"Greg Mackey" <> wrote in message news:<0075A4F5-B822-4E01-BE9A->...
> FYI -
>
> This problem is resolved by booting into safe mode, uninstalling the Intel
> Ultra Storage Driver, rebooting into normal mode, installing the Intel
> Chipset Software Installation Utility (if not already installed), rebooting
> once more, installing the Intel Application Accelerator, and rebooting once
> more. This has been verified on several systems on our campus and has worked
> on every one we have tried it on so far.
>
> Greg Mackey
> Tech Support Spec IIIa
> University of Central Oklahoma
>
>
> "kpasse" wrote:
>
> > I performed today's current critical update to W2000. Download and
> > installation were fine, then called for restart. When restarting, came to
> > blue screen with Stop Error "Page Fault In Nonpaged Area". Instructions said
> > to reboot, but returned to same page. Next instruction was to go to Safe
> > Mode, but after F8 and Safe Mode selection, system returns to same blue
> > screen. I can't get out of the loop. Is it safe to go to Last Known Good
> > Configuration? Any ideas?


We just pushed the updates out at our HQ and are getting multiple
reboot loops as well on the update. Typical Blue screen "Kernel
Error".

Login as local admin.
Go into the control panel
Add/Remove software
Remove/Uninstall KB840987
Reboot

Should be good to go for the moment.

anthony chalupa
Texas Parks & Wildlife Dept.
 
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