W2000 updates fail

When I update and run the troubleshoot, the updates fail and when I click the
icon to find out why they fail, nothing happens...This has been happening
when automatic updates and manual updates...It started after I downloaded the
new update Windows Genuine Advantage Validation Tool (KB892130)...Can anyone
help with this? Is this update only for WXP ?
--
rt

Hi Robert,

Open your WindowsUpdate.log file, check the entries for the date and time
that you last failed to install updates and look for an error code that is
related to the failed install.........it may be similar to this one:

WU client failed installing updates with error 0x80240020

If the error code that you received is the same as the one I referenced
above, then please have a look at my somewhat lengthy <g> post in this
thread:
http://groups-beta.google.com/group/...a5fa82dfde3791
Although Nocturnal replied to say that he had already tried importing the
Senslogn subkey, and that it failed to solve the problem, I just noticed
that he has since started a new thread in this newgroup, Subject title
"0x80240020 FIX FOUND", where he states that he exported the Senslogn subkey
from a working 2K machine, imported it to the registry in his broken 2K
machine, and that the fix worked. Since I don't have immediate access to a
2K machine, to see if there is a difference in the Senslogn subkey for WIN2K
vs. WINXP, I don't know if his importing of the subkey originally failed due
to his having imported the values based on the information from a WINXP
machine, information that is in a reply post in a thread that I
referenced.....I must ask him that for future reference, as this install
failed error code on 2K machines seems to be becoming quite prevalent.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Robert Towe" <> wrote in message
news:59E2F4F8-D479-4AA0-8C41-...
> When I update and run the troubleshoot, the updates fail and when I click
> the
> icon to find out why they fail, nothing happens...This has been happening
> when automatic updates and manual updates...It started after I downloaded
> the
> new update Windows Genuine Advantage Validation Tool (KB892130)...Can
> anyone
> help with this? Is this update only for WXP ?
> --
> rt

Thanks Patti but, I could not find the first error code in the
WindowUpdate.log file...I have manually downloaded the updates for now and
microsoft has sent instructions on what to do, they suspect the windows
update temp folder is corrupted...Thank for your support...
--
rt


"Patti MacLeod" wrote:

> Hi Robert,
>
> Open your WindowsUpdate.log file, check the entries for the date and time
> that you last failed to install updates and look for an error code that is
> related to the failed install.........it may be similar to this one:
>
> WU client failed installing updates with error 0x80240020
>
> If the error code that you received is the same as the one I referenced
> above, then please have a look at my somewhat lengthy <g> post in this
> thread:
> http://groups-beta.google.com/group/...a5fa82dfde3791
> Although Nocturnal replied to say that he had already tried importing the
> Senslogn subkey, and that it failed to solve the problem, I just noticed
> that he has since started a new thread in this newgroup, Subject title
> "0x80240020 FIX FOUND", where he states that he exported the Senslogn subkey
> from a working 2K machine, imported it to the registry in his broken 2K
> machine, and that the fix worked. Since I don't have immediate access to a
> 2K machine, to see if there is a difference in the Senslogn subkey for WIN2K
> vs. WINXP, I don't know if his importing of the subkey originally failed due
> to his having imported the values based on the information from a WINXP
> machine, information that is in a reply post in a thread that I
> referenced.....I must ask him that for future reference, as this install
> failed error code on 2K machines seems to be becoming quite prevalent.
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "Robert Towe" <> wrote in message
> news:59E2F4F8-D479-4AA0-8C41-...
> > When I update and run the troubleshoot, the updates fail and when I click
> > the
> > icon to find out why they fail, nothing happens...This has been happening
> > when automatic updates and manual updates...It started after I downloaded
> > the
> > new update Windows Genuine Advantage Validation Tool (KB892130)...Can
> > anyone
> > help with this? Is this update only for WXP ?
> > --
> > rt
>
>
>

I tried several times to install the Windows Genuine Advantage tool to update
my windows 2000 and was also unsuccessful. Paying $99.00 a call to tech
support seems like a Microsoft rip off. I dont have an answer.
--
Carolyn


"Robert Towe" wrote:

> When I update and run the troubleshoot, the updates fail and when I click the
> icon to find out why they fail, nothing happens...This has been happening
> when automatic updates and manual updates...It started after I downloaded the
> new update Windows Genuine Advantage Validation Tool (KB892130)...Can anyone
> help with this? Is this update only for WXP ?
> --
> rt

You're welcome, Robert :-)

Have you been successful at resolving the problem?



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Robert Towe" <> wrote in message
news:92079B80-CF0E-4BC9-8957-...
> Thanks Patti but, I could not find the first error code in the
> WindowUpdate.log file...I have manually downloaded the updates for now and
> microsoft has sent instructions on what to do, they suspect the windows
> update temp folder is corrupted...Thank for your support...
> --
> rt
>
>
> "Patti MacLeod" wrote:
>
> > Hi Robert,
> >
> > Open your WindowsUpdate.log file, check the entries for the date and
time
> > that you last failed to install updates and look for an error code that
is
> > related to the failed install.........it may be similar to this one:
> >
> > WU client failed installing updates with error 0x80240020
> >
> > If the error code that you received is the same as the one I referenced
> > above, then please have a look at my somewhat lengthy <g> post in this
> > thread:
> >
http://groups-beta.google.com/group/...a5fa82dfde3791
> > Although Nocturnal replied to say that he had already tried importing
the
> > Senslogn subkey, and that it failed to solve the problem, I just noticed
> > that he has since started a new thread in this newgroup, Subject title
> > "0x80240020 FIX FOUND", where he states that he exported the Senslogn
subkey
> > from a working 2K machine, imported it to the registry in his broken 2K
> > machine, and that the fix worked. Since I don't have immediate access to
a
> > 2K machine, to see if there is a difference in the Senslogn subkey for
WIN2K
> > vs. WINXP, I don't know if his importing of the subkey originally failed
due
> > to his having imported the values based on the information from a WINXP
> > machine, information that is in a reply post in a thread that I
> > referenced.....I must ask him that for future reference, as this install
> > failed error code on 2K machines seems to be becoming quite prevalent.
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "Robert Towe" <> wrote in message
> > news:59E2F4F8-D479-4AA0-8C41-...
> > > When I update and run the troubleshoot, the updates fail and when I
click
> > > the
> > > icon to find out why they fail, nothing happens...This has been
happening
> > > when automatic updates and manual updates...It started after I
downloaded
> > > the
> > > new update Windows Genuine Advantage Validation Tool (KB892130)...Can
> > > anyone
> > > help with this? Is this update only for WXP ?
> > > --
> > > rt
> >
> >
> >

Hi Carolyn,

See if anything mentioned in this thread helps you to resolve the problem:
http://groups-beta.google.com/group/...54db1618d70bfe



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Carolyn" <> wrote in message
news:968AB876-EA70-4BD3-A724-...
> I tried several times to install the Windows Genuine Advantage tool to
update
> my windows 2000 and was also unsuccessful. Paying $99.00 a call to tech
> support seems like a Microsoft rip off. I dont have an answer.
> --
> Carolyn
>
>
> "Robert Towe" wrote:
>
> > When I update and run the troubleshoot, the updates fail and when I
click the
> > icon to find out why they fail, nothing happens...This has been
happening
> > when automatic updates and manual updates...It started after I
downloaded the
> > new update Windows Genuine Advantage Validation Tool (KB892130)...Can
anyone
> > help with this? Is this update only for WXP ?
> > --
> > rt