Have him run the "Files and Settings Transfer Wizard" from the XP setup CD.
Save to some external place, format the system, and install XP and all apps,
then restore the settings with the wizard.
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Mark L. Ferguson
..
"Benedictum" <> wrote in message
news:#...
> A friend of mine asked me if he can upgrade from XP to Vista. I advised
> him to run the Vista upgrade advisor which he did and got an OK. He
> proceeded to upgrade. After a few days, I got a call from him. In a
> disgruntled voice he explained to me how the system slowed down, he ran
> into various problems, locking up, etc. and at the end of the conversation
> he made this plea - "I WANT MY XP BACK!"
>
> Can I run restore doing the following:
> 1) Use system restore
> or
> 2) Reinstall XP from his original CD
>
> What do I do?
>
> --benedictum - "the good word"
>
>