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Warning 1/14/2009 update disables PS/2 mouse -->IdeaCom Technology Inc. - Input - IdeaCom HID Touch Screen (PS/2)

 
 
pzam
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      01-14-2009
IdeaCom Technology Inc. - Input - IdeaCom HID Touch Screen (PS/2)

Installation date: ?1/?14/?2009 12:27 AM

Installation status: Successful

Update type: Optional

IdeaCom Technology Inc. Input software update released in December, 2008

More information:
http://winqual.microsoft.com/support/?driverid=20236924

Help and Support:
http://support.microsoft.com/select/?target=hub
--------------------------------------------------------------------------------------------------------

After installing this update and rebooting my logitech ps/2 mouse would not
work I did the usual removed mouse driver and reloaded. then looked to
see what the update was and seen it was ps/2 also so I uninstalled it.

Thought I would pass on a heads up.

Frank

 
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gcapp99
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      01-14-2009
First, use a USB mouse temporarily to navigate; In Windows Explorer, browse
your C:\Windows\inf directory for "oemxx.inf" files. The "xx" is a number
assigned by Windows- mine was oem11.inf.

Right-click it, click "Properties". Look at the "Created" date- it should be
the same as the Windows Update session that installed it. Look at the
"Modified" date- mine said Thursday, December 11, 2008 6:14:56am- the date
the driver was packaged.

Delete it or drag it to a folder where Windows won't look for it, like My
Documents.

Open Device Manager, expand HID devices and delete the IdeaCom device.
Reboot. Done.


"pzam" wrote:

> IdeaCom Technology Inc. - Input - IdeaCom HID Touch Screen (PS/2)
>
> Installation date: ?1/?14/?2009 12:27 AM
>
> Installation status: Successful
>
> Update type: Optional
>
> IdeaCom Technology Inc. Input software update released in December, 2008
>
> More information:
> http://winqual.microsoft.com/support/?driverid=20236924
>
> Help and Support:
> http://support.microsoft.com/select/?target=hub
> --------------------------------------------------------------------------------------------------------
>
> After installing this update and rebooting my logitech ps/2 mouse would not
> work I did the usual removed mouse driver and reloaded. then looked to
> see what the update was and seen it was ps/2 also so I uninstalled it.
>
> Thought I would pass on a heads up.
>
> Frank
>

 
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Bryan Kreitz
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Posts: n/a

 
      01-14-2009
Alternatively, you can download and reinstall the latest driver for you
pointer device from your computer manufacturer's website.

"gcapp99" wrote:

> First, use a USB mouse temporarily to navigate; In Windows Explorer, browse
> your C:\Windows\inf directory for "oemxx.inf" files. The "xx" is a number
> assigned by Windows- mine was oem11.inf.
>
> Right-click it, click "Properties". Look at the "Created" date- it should be
> the same as the Windows Update session that installed it. Look at the
> "Modified" date- mine said Thursday, December 11, 2008 6:14:56am- the date
> the driver was packaged.
>
> Delete it or drag it to a folder where Windows won't look for it, like My
> Documents.
>
> Open Device Manager, expand HID devices and delete the IdeaCom device.
> Reboot. Done.
>
>
> "pzam" wrote:
>
> > IdeaCom Technology Inc. - Input - IdeaCom HID Touch Screen (PS/2)
> >
> > Installation date: ?1/?14/?2009 12:27 AM
> >
> > Installation status: Successful
> >
> > Update type: Optional
> >
> > IdeaCom Technology Inc. Input software update released in December, 2008
> >
> > More information:
> > http://winqual.microsoft.com/support/?driverid=20236924
> >
> > Help and Support:
> > http://support.microsoft.com/select/?target=hub
> > --------------------------------------------------------------------------------------------------------
> >
> > After installing this update and rebooting my logitech ps/2 mouse would not
> > work I did the usual removed mouse driver and reloaded. then looked to
> > see what the update was and seen it was ps/2 also so I uninstalled it.
> >
> > Thought I would pass on a heads up.
> >
> > Frank
> >

 
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Kamen
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Posts: n/a

 
      01-15-2009
I already had a word to them (as well as MS):

http://www.ideacom.com.tw/en_4_1.htm

"pzam" wrote:

> IdeaCom Technology Inc. - Input - IdeaCom HID Touch Screen (PS/2)
>
> Installation date: ?1/?14/?2009 12:27 AM
>
> Installation status: Successful
>
> Update type: Optional
>
> IdeaCom Technology Inc. Input software update released in December, 2008
>
> More information:
> http://winqual.microsoft.com/support/?driverid=20236924
>
> Help and Support:
> http://support.microsoft.com/select/?target=hub
> --------------------------------------------------------------------------------------------------------
>
> After installing this update and rebooting my logitech ps/2 mouse would not
> work I did the usual removed mouse driver and reloaded. then looked to
> see what the update was and seen it was ps/2 also so I uninstalled it.
>
> Thought I would pass on a heads up.
>
> Frank
>

 
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