<snipped>
Archived indefinitely:
http://groups.google.com/group/micro...d50c47ba538944
Bill Drake wrote:
> Hi, Harry. If this is truly an internal Adobe reference - it is the
> first I have heard of Adobe using the same system as MS.
>
> And if so, this is again utterly irresponsible without proper
> documentation of the whys and wherefores. It makes no
> sense at all for Adobe to use something which looks so much
> like the MS System - all the way down to the exact same
> format and six-digit-number. The potential for confusion is
> way too high.
>
> I stand behind my original warning and my rationale for
> making the post here.
Same "system"?
KB stands for "Knowledge Base" and almost any software (and even hardware -
computing or not) manufacturers' have a knowledge base of
problems/fixes/etc. Some call it knowledge base and use "KB" and some call
it something else (FAQs, Stuff you need to know, etc.)
In any case, the article you seem to be referring to:
http://kb.adobe.com/selfservice/view...nalId=kb403742
Is clearly part of the Adobe "kb" system (notice the "kb.adobe.com"
address.)
Microsoft does _not_ have a KB article by that number:
http://support.microsoft.com/kb/403742
(Microsoft KB articles can be referenced by
http://support.microsoft.com/kb/###### <-- sub in MS KB Article Number for
######)
However - Adobe has many other articles in their KB, which you can search
using:
http://kb.adobe.com/selfservice/microsites/microsite.do
As for "It makes no sense at all for Adobe to use something which looks so
much like the MS System - all the way down to the exact same format and
six-digit-number" <-- not *exactly* the same format, perhaps they worked
their way *up to* a six digit number. There's only so many ways you can do
a good knowledge base system and have it work...
If you are confused - you obviously did not read and comprehend the entirety
of the situation. Many fiction books (paperbacks) are about the same size,
they mostly have covers, page numbers, title pages - many have dedication
pages and most have a UPC code on the back cover that allow them to be
scanned for identification and charged for purchase. They come from many
different publishers, many different subjects are contained within created
by many different authors and are sold in many different places possibly at
many different prices despite the recommendation of the UPC code that may be
on the back cover recommending a certain price but having the *same number
of digits* in the system as the other books. However - if you look at the
title, the author, the subject etc - you can see the differences quite
clearly.
In the end - you seem to have a complaint about Adobe... You do not seem to
have a complaint about "Windows Update".
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html