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Web Mail Reply Problem Using Vista Home Premium

 
 
anitloop
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      04-10-2007
I can create and send new emails but I can not reply to an email that was
sent to me. I have Vista Home Premium Edition and I have Earthlink as my
internet provider. I receive an error message and the message stays in my
outbox: Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long period
of inactivity. Subject 'Re: see if this message will go thru', Account:
.............. Mail Account', Server: 'smtpauth.earthlink.net', Protocol:
SMTP, Port: 587, Secure(SSL): No, Error Number: 0x800CCC0F

Any suggestions to fix this reply problem?? It is quite annoying to have to
enter all the information into a new email in order to respond to a sent
email. I've searched various forums now and have not found a solution.
--
Anit
 
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golfwidow1
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      04-10-2007
I have a similar problem and no fix yet, and I will go to chat line this
week. My replay window takes over a minute to come up as does forward
sometimes. I think windows mail is lousy. I can't bulk mail with it like I
did with XP and outlook express. Good Luck.

"anitloop" wrote:

> I can create and send new emails but I can not reply to an email that was
> sent to me. I have Vista Home Premium Edition and I have Earthlink as my
> internet provider. I receive an error message and the message stays in my
> outbox: Your server has unexpectedly terminated the connection. Possible
> causes for this include server problems, network problems, or a long period
> of inactivity. Subject 'Re: see if this message will go thru', Account:
> ............. Mail Account', Server: 'smtpauth.earthlink.net', Protocol:
> SMTP, Port: 587, Secure(SSL): No, Error Number: 0x800CCC0F
>
> Any suggestions to fix this reply problem?? It is quite annoying to have to
> enter all the information into a new email in order to respond to a sent
> email. I've searched various forums now and have not found a solution.
> --
> Anit

 
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Gary VanderMolen
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Posts: n/a

 
      04-10-2007
If you are using either McAfee or Norton antivirus, uninstall,
and try sending a reply.
For more on the antivirus issue, see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen

"anitloop" <> wrote in message news:78ADBD83-B988-4BA4-BE08-...
>I can create and send new emails but I can not reply to an email that was
> sent to me. I have Vista Home Premium Edition and I have Earthlink as my
> internet provider. I receive an error message and the message stays in my
> outbox: Your server has unexpectedly terminated the connection. Possible
> causes for this include server problems, network problems, or a long period
> of inactivity. Subject 'Re: see if this message will go thru', Account:
> ............. Mail Account', Server: 'smtpauth.earthlink.net', Protocol:
> SMTP, Port: 587, Secure(SSL): No, Error Number: 0x800CCC0F
>
> Any suggestions to fix this reply problem?? It is quite annoying to have to
> enter all the information into a new email in order to respond to a sent
> email. I've searched various forums now and have not found a solution.
> --
> Anit

 
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