Web Windows Update Not Working in one of my Clients

I have a Windows 2000 Professional Client. It has Internet Explorer 5.5 on
it. It will not get past the progress bar at the Windows Update Site after
I click the custom bar. It is behind a firewall but that shouldn't matter
as so is some Windows XP clients. How do I fix this?

--
George Hester
_________________________________

"George Hester" <> wrote in message
news:%...
>I have a Windows 2000 Professional Client. It has Internet Explorer 5.5 on
> it. It will not get past the progress bar at the Windows Update Site after
> I click the custom bar. It is behind a firewall but that shouldn't matter
> as so is some Windows XP clients. How do I fix this?


Possibly you have a User-Agent which is confusing WU?

Try this test site to see what is being sent as your User-Agent string:

http://www.fiddlertool.com/useragent.aspx


If it is different from what IE would show you with

javascript:navigator.userAgent

(note capital A)

then that would imply that your security software or something
on the network path was changing it.


BTW previously an XPsp2 user used a similar diagnosis to find that
somehow his navigator.userAgent was showing his OS as NT 5.01
(instead of NT 5.1) and the site was ignoring the .01 and treating it as .0
Hence his complaint was that WU kept saying he was running W2K.


In any case if you find that you need to change your User-Agent
in your registry look for directions on how to do that in Eric Lawrence's
posts in here:

http://blogs.msdn.com/ie/archive/2005/04/27/412813.aspx


HTH

Robert Aldwinckle
---

Hmm I will look into. The progress bar does finish. After about 30 mins
then I can start the updating. On another computer in the same Network
there is no lag at all. By the way where this is happening has nothing
installed on it other then the OS and IE 5.5 SP2. Nothing else at all. No
3rd party drivers nothing at all.

--
George Hester
_________________________________
"Robert Aldwinckle" <> wrote in message
news:...
> "George Hester" <> wrote in message
> news:%...
> >I have a Windows 2000 Professional Client. It has Internet Explorer 5.5
on
> > it. It will not get past the progress bar at the Windows Update Site
after
> > I click the custom bar. It is behind a firewall but that shouldn't
matter
> > as so is some Windows XP clients. How do I fix this?
>
>
> Possibly you have a User-Agent which is confusing WU?
>
> Try this test site to see what is being sent as your User-Agent string:
>
> http://www.fiddlertool.com/useragent.aspx
>
>
> If it is different from what IE would show you with
>
> javascript:navigator.userAgent
>
> (note capital A)
>
> then that would imply that your security software or something
> on the network path was changing it.
>
>
> BTW previously an XPsp2 user used a similar diagnosis to find that
> somehow his navigator.userAgent was showing his OS as NT 5.01
> (instead of NT 5.1) and the site was ignoring the .01 and treating it
as .0
> Hence his complaint was that WU kept saying he was running W2K.
>
>
> In any case if you find that you need to change your User-Agent
> in your registry look for directions on how to do that in Eric Lawrence's
> posts in here:
>
> http://blogs.msdn.com/ie/archive/2005/04/27/412813.aspx
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>