Webcam Problems

Hello Everyone and thanks for your help in advance. I am running Messenger
8.1 and am trying to have a video call with another user who has a HP7200
Vista Ultimate with built in webcam. They are able to see and hear me,
however, I can only hear them. I am using a Windows XP Pro and a Logitech
camera. I'm not sure if there is some type of setting issues, or if the
problem is deeper. Any insight would be greatly appreciated. Thanks.

Greetings,

Have you set up the camera? The first thing you may need to do is going through the Audio
and Video setup wizard again. To do so, press Alt-T on the keyboard, then choose Audio and
Video setup and go through the wizard.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"kmcnet" <> wrote in message
news:E9E0B420-B682-4C63-AF39-...
> Hello Everyone and thanks for your help in advance. I am running Messenger
> 8.1 and am trying to have a video call with another user who has a HP7200
> Vista Ultimate with built in webcam. They are able to see and hear me,
> however, I can only hear them. I am using a Windows XP Pro and a Logitech
> camera. I'm not sure if there is some type of setting issues, or if the
> problem is deeper. Any insight would be greatly appreciated. Thanks.

Thanks Jonathan. Unfortunately, this did not solve the problem. Any other
ideas? As I stated earlier, I can get voice from the user, just not video.
I would think this would rule out firewall issues. am I correct?

Thanks again.

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> Have you set up the camera? The first thing you may need to do is going through the Audio
> and Video setup wizard again. To do so, press Alt-T on the keyboard, then choose Audio and
> Video setup and go through the wizard.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "kmcnet" <> wrote in message
> news:E9E0B420-B682-4C63-AF39-...
> > Hello Everyone and thanks for your help in advance. I am running Messenger
> > 8.1 and am trying to have a video call with another user who has a HP7200
> > Vista Ultimate with built in webcam. They are able to see and hear me,
> > however, I can only hear them. I am using a Windows XP Pro and a Logitech
> > camera. I'm not sure if there is some type of setting issues, or if the
> > problem is deeper. Any insight would be greatly appreciated. Thanks.
>
>

Hi,

Sorry I misunderstood, have they gone through the wizard? Can they see themselves in their
own client?

Regarding your firewall question, generally yes.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"kmcnet" <> wrote in message
news:A6A65F79-4778-4DF6-A5BD-...
> Thanks Jonathan. Unfortunately, this did not solve the problem. Any other
> ideas? As I stated earlier, I can get voice from the user, just not video.
> I would think this would rule out firewall issues. am I correct?
>
> Thanks again.
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> Have you set up the camera? The first thing you may need to do is going through the Audio
>> and Video setup wizard again. To do so, press Alt-T on the keyboard, then choose Audio
>> and
>> Video setup and go through the wizard.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>>
>> "kmcnet" <> wrote in message
>> news:E9E0B420-B682-4C63-AF39-...
>> > Hello Everyone and thanks for your help in advance. I am running Messenger
>> > 8.1 and am trying to have a video call with another user who has a HP7200
>> > Vista Ultimate with built in webcam. They are able to see and hear me,
>> > however, I can only hear them. I am using a Windows XP Pro and a Logitech
>> > camera. I'm not sure if there is some type of setting issues, or if the
>> > problem is deeper. Any insight would be greatly appreciated. Thanks.
>>
>>

Once again, thanks for the assistance. Its starting to look like something
I've seen in other posts. The other user , when trying to adjust video,
audio, etc. is receing a message that some other application has control of
the camera. Since this is a built in webcam only for IM, that is unlikely,
but probably there is some type of conflict. Not sure where to stat
troubleshooting.

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> Sorry I misunderstood, have they gone through the wizard? Can they see themselves in their
> own client?
>
> Regarding your firewall question, generally yes.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "kmcnet" <> wrote in message
> news:A6A65F79-4778-4DF6-A5BD-...
> > Thanks Jonathan. Unfortunately, this did not solve the problem. Any other
> > ideas? As I stated earlier, I can get voice from the user, just not video.
> > I would think this would rule out firewall issues. am I correct?
> >
> > Thanks again.
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Greetings,
> >>
> >> Have you set up the camera? The first thing you may need to do is going through the Audio
> >> and Video setup wizard again. To do so, press Alt-T on the keyboard, then choose Audio
> >> and
> >> Video setup and go through the wizard.
> >>
> >> --
> >> Jonathan Kay
> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >> --
> >>
> >>
> >> "kmcnet" <> wrote in message
> >> news:E9E0B420-B682-4C63-AF39-...
> >> > Hello Everyone and thanks for your help in advance. I am running Messenger
> >> > 8.1 and am trying to have a video call with another user who has a HP7200
> >> > Vista Ultimate with built in webcam. They are able to see and hear me,
> >> > however, I can only hear them. I am using a Windows XP Pro and a Logitech
> >> > camera. I'm not sure if there is some type of setting issues, or if the
> >> > problem is deeper. Any insight would be greatly appreciated. Thanks.
> >>
> >>
>
>

I'm also having great difficulty with video calls using WLM 8.1 and Vista.
I'm using Vista Home Premium on two separate new computers. One has a built
in HP webcam and the other uses a Logitech Fusion. My contacts and I can see
each other but we cannot hear or talk. When I go under the Tools menu and
use Audio and Video setup, it show my headphone, microphone, and webcam are
all working properly. When I go to Control Panel and go to Sounds, it shows
my microphone and headphone are all working properly. So I believe there is
something wrong with WLM under Vista. When I was using Windows XP SP2, I had
no problems with conducting video calls. Also Skype is able to handle my
video calls with my current setup without problems.

"kmcnet" wrote:

> Once again, thanks for the assistance. Its starting to look like something
> I've seen in other posts. The other user , when trying to adjust video,
> audio, etc. is receing a message that some other application has control of
> the camera. Since this is a built in webcam only for IM, that is unlikely,
> but probably there is some type of conflict. Not sure where to stat
> troubleshooting.
>
> "Jonathan Kay [MVP]" wrote:
>
> > Hi,
> >
> > Sorry I misunderstood, have they gone through the wizard? Can they see themselves in their
> > own client?
> >
> > Regarding your firewall question, generally yes.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> > "kmcnet" <> wrote in message
> > news:A6A65F79-4778-4DF6-A5BD-...
> > > Thanks Jonathan. Unfortunately, this did not solve the problem. Any other
> > > ideas? As I stated earlier, I can get voice from the user, just not video.
> > > I would think this would rule out firewall issues. am I correct?
> > >
> > > Thanks again.
> > >
> > > "Jonathan Kay [MVP]" wrote:
> > >
> > >> Greetings,
> > >>
> > >> Have you set up the camera? The first thing you may need to do is going through the Audio
> > >> and Video setup wizard again. To do so, press Alt-T on the keyboard, then choose Audio
> > >> and
> > >> Video setup and go through the wizard.
> > >>
> > >> --
> > >> Jonathan Kay
> > >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > >> Associate Expert
> > >> http://www.microsoft.com/windowsxp/expertzone/
> > >> Messenger Resources - http://messenger.jonathankay.com
> > >> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> > >> You *must* contact me for redistribution rights.
> > >> --
> > >>
> > >>
> > >> "kmcnet" <> wrote in message
> > >> news:E9E0B420-B682-4C63-AF39-...
> > >> > Hello Everyone and thanks for your help in advance. I am running Messenger
> > >> > 8.1 and am trying to have a video call with another user who has a HP7200
> > >> > Vista Ultimate with built in webcam. They are able to see and hear me,
> > >> > however, I can only hear them. I am using a Windows XP Pro and a Logitech
> > >> > camera. I'm not sure if there is some type of setting issues, or if the
> > >> > problem is deeper. Any insight would be greatly appreciated. Thanks.
> > >>
> > >>
> >
> >

I am havign a problem that is not unlike yours. I have not been able to
transmit sound during a webcamera conversation. I have Vista and Logitech
Fusion. I know the mike works as I have used it in the logitech program and
for a voice conversation through Microsoft Live Messenger, it is just
spicificly not transmitting the audio. The little microphone thing won't
even allow me to adjust it during the conversation, it acts like it is frozen
on low, but it will respond when I try to mute it. Any ideas that might
help? I have already run the wizards again, and I have reinstalled the
programs. I am at a loss.



> I'm also having great difficulty with video calls using WLM 8.1 and Vista.
> I'm using Vista Home Premium on two separate new computers. One has a built
> in HP webcam and the other uses a Logitech Fusion. My contacts and I can see
> each other but we cannot hear or talk. When I go under the Tools menu and
> use Audio and Video setup, it show my headphone, microphone, and webcam are
> all working properly. When I go to Control Panel and go to Sounds, it shows
> my microphone and headphone are all working properly. So I believe there is
> something wrong with WLM under Vista. When I was using Windows XP SP2, I had
> no problems with conducting video calls. Also Skype is able to handle my
> video calls with my current setup without problems.
>
> "kmcnet" wrote:
>
> > Once again, thanks for the assistance. Its starting to look like something
> > I've seen in other posts. The other user , when trying to adjust video,
> > audio, etc. is receing a message that some other application has control of
> > the camera. Since this is a built in webcam only for IM, that is unlikely,
> > but probably there is some type of conflict. Not sure where to stat
> > troubleshooting.
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> > > Hi,
> > >
> > > Sorry I misunderstood, have they gone through the wizard? Can they see themselves in their
> > > own client?
> > >
> > > Regarding your firewall question, generally yes.
> > >
> > > --
> > > Jonathan Kay
> > > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > > Associate Expert
> > > http://www.microsoft.com/windowsxp/expertzone/
> > > Messenger Resources - http://messenger.jonathankay.com
> > > All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> > > You *must* contact me for redistribution rights.
> > > --
> > >
> > > "kmcnet" <> wrote in message
> > > news:A6A65F79-4778-4DF6-A5BD-...
> > > > Thanks Jonathan. Unfortunately, this did not solve the problem. Any other
> > > > ideas? As I stated earlier, I can get voice from the user, just not video.
> > > > I would think this would rule out firewall issues. am I correct?
> > > >
> > > > Thanks again.
> > > >
> > > > "Jonathan Kay [MVP]" wrote:
> > > >
> > > >> Greetings,
> > > >>
> > > >> Have you set up the camera? The first thing you may need to do is going through the Audio
> > > >> and Video setup wizard again. To do so, press Alt-T on the keyboard, then choose Audio
> > > >> and
> > > >> Video setup and go through the wizard.
> > > >>
> > > >> --
> > > >> Jonathan Kay
> > > >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > > >> Associate Expert
> > > >> http://www.microsoft.com/windowsxp/expertzone/
> > > >> Messenger Resources - http://messenger.jonathankay.com
> > > >> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> > > >> You *must* contact me for redistribution rights.
> > > >> --
> > > >>
> > > >>
> > > >> "kmcnet" <> wrote in message
> > > >> news:E9E0B420-B682-4C63-AF39-...
> > > >> > Hello Everyone and thanks for your help in advance. I am running Messenger
> > > >> > 8.1 and am trying to have a video call with another user who has a HP7200
> > > >> > Vista Ultimate with built in webcam. They are able to see and hear me,
> > > >> > however, I can only hear them. I am using a Windows XP Pro and a Logitech
> > > >> > camera. I'm not sure if there is some type of setting issues, or if the
> > > >> > problem is deeper. Any insight would be greatly appreciated. Thanks.
> > > >>
> > > >>
> > >
> > >

"Barb" wrote:

> I am havign a problem that is not unlike yours. I have not been able to
> transmit sound during a webcamera conversation. I have Vista and Logitech
> Fusion. I know the mike works as I have used it in the logitech program and
> for a voice conversation through Microsoft Live Messenger, it is just
> spicificly not transmitting the audio. The little microphone thing won't
> even allow me to adjust it during the conversation, it acts like it is frozen
> on low, but it will respond when I try to mute it. Any ideas that might
> help? I have already run the wizards again, and I have reinstalled the
> programs. I am at a loss.
>
>
>
> > I'm also having great difficulty with video calls using WLM 8.1 and Vista.
> > I'm using Vista Home Premium on two separate new computers. One has a built
> > in HP webcam and the other uses a Logitech Fusion. My contacts and I can see
> > each other but we cannot hear or talk. When I go under the Tools menu and
> > use Audio and Video setup, it show my headphone, microphone, and webcam are
> > all working properly. When I go to Control Panel and go to Sounds, it shows
> > my microphone and headphone are all working properly. So I believe there is
> > something wrong with WLM under Vista. When I was using Windows XP SP2, I had
> > no problems with conducting video calls. Also Skype is able to handle my
> > video calls with my current setup without problems.
> >
> > "kmcnet" wrote:
> >
> > > Once again, thanks for the assistance. Its starting to look like something
> > > I've seen in other posts. The other user , when trying to adjust video,
> > > audio, etc. is receing a message that some other application has control of
> > > the camera. Since this is a built in webcam only for IM, that is unlikely,
> > > but probably there is some type of conflict. Not sure where to stat
> > > troubleshooting.
> > >
> > > "Jonathan Kay [MVP]" wrote:
> > >
> > > > Hi,
> > > >
> > > > Sorry I misunderstood, have they gone through the wizard? Can they see themselves in their
> > > > own client?
> > > >
> > > > Regarding your firewall question, generally yes.
> > > >
> > > > --
> > > > Jonathan Kay
> > > > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > > > Associate Expert
> > > > http://www.microsoft.com/windowsxp/expertzone/
> > > > Messenger Resources - http://messenger.jonathankay.com
> > > > All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> > > > You *must* contact me for redistribution rights.
> > > > --
> > > >
> > > > "kmcnet" <> wrote in message
> > > > news:A6A65F79-4778-4DF6-A5BD-...
> > > > > Thanks Jonathan. Unfortunately, this did not solve the problem. Any other
> > > > > ideas? As I stated earlier, I can get voice from the user, just not video.
> > > > > I would think this would rule out firewall issues. am I correct?
> > > > >
> > > > > Thanks again.
> > > > >
> > > > > "Jonathan Kay [MVP]" wrote:
> > > > >
> > > > >> Greetings,
> > > > >>
> > > > >> Have you set up the camera? The first thing you may need to do is going through the Audio
> > > > >> and Video setup wizard again. To do so, press Alt-T on the keyboard, then choose Audio
> > > > >> and
> > > > >> Video setup and go through the wizard.
> > > > >>
> > > > >> --
> > > > >> Jonathan Kay
> > > > >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > > > >> Associate Expert
> > > > >> http://www.microsoft.com/windowsxp/expertzone/
> > > > >> Messenger Resources - http://messenger.jonathankay.com
> > > > >> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> > > > >> You *must* contact me for redistribution rights.
> > > > >> --
> > > > >>
> > > > >>
> > > > >> "kmcnet" <> wrote in message
> > > > >> news:E9E0B420-B682-4C63-AF39-...
> > > > >> > Hello Everyone and thanks for your help in advance. I am running Messenger
> > > > >> > 8.1 and am trying to have a video call with another user who has a HP7200
> > > > >> > Vista Ultimate with built in webcam. They are able to see and hear me,
> > > > >> > however, I can only hear them. I am using a Windows XP Pro and a Logitech
> > > > >> > camera. I'm not sure if there is some type of setting issues, or if the
> > > > >> > problem is deeper. Any insight would be greatly appreciated. Thanks.
> > > > >>
> > > > >>
> > > >
> > > >

hi i have same probs, but they cant hear me,nor me them. i have creative
live webcam for vista. ive done all thats been said here. in tools it states
everything is ok,in creative everything is ok, i can do calls, or cam but
still not together.any help.