WebVideo Support?

I have reason to believe that this program, WebVideo Support, is some sort of
trojan and I was wondering if anyone else has experienced this annoying
bloody program? I have tried multiple times to remove it and I have even run
Ad-Aware and Spy Sweeper, both updated, several times. None of them seem to
respond. I also get this annoying tool bar that appears and says "Your
computer may have a virus on it. Click here to run a free scan." The bar does
NOT go away and I also get random pop-ups that if you try to close they take
over I.E. completely. Help!!!

"greyeagle2007" <> wrote in message
news:9B620CE9-C1B6-4184-8B04-...
>I have reason to believe that this program, WebVideo Support, is some sort
>of
> trojan and I was wondering if anyone else has experienced this annoying
> bloody program? I have tried multiple times to remove it and I have even
> run
> Ad-Aware and Spy Sweeper, both updated, several times. None of them seem
> to
> respond. I also get this annoying tool bar that appears and says "Your
> computer may have a virus on it. Click here to run a free scan." The bar
> does
> NOT go away and I also get random pop-ups that if you try to close they
> take
> over I.E. completely. Help!!!

You need to post to an AV NG, where you're going to find people that have
the know how to help you.

http://www.spybot.info/en/index.html

Download Spybot, install it, update it; then run it in safe Mode

Also, use a good anti-virus like Avast Free 4 Home.

"greyeagle2007" wrote:

> I have reason to believe that this program, WebVideo Support, is some sort of
> trojan and I was wondering if anyone else has experienced this annoying
> bloody program? I have tried multiple times to remove it and I have even run
> Ad-Aware and Spy Sweeper, both updated, several times. None of them seem to
> respond. I also get this annoying tool bar that appears and says "Your
> computer may have a virus on it. Click here to run a free scan." The bar does
> NOT go away and I also get random pop-ups that if you try to close they take
> over I.E. completely. Help!!!

greyeagle2007 wrote:
> I have reason to believe that this program, WebVideo Support, is some sort of
> trojan and I was wondering if anyone else has experienced this annoying
> bloody program? I have tried multiple times to remove it and I have even run
> Ad-Aware and Spy Sweeper, both updated, several times. None of them seem to
> respond. I also get this annoying tool bar that appears and says "Your
> computer may have a virus on it. Click here to run a free scan." The bar does
> NOT go away and I also get random pop-ups that if you try to close they take
> over I.E. completely. Help!!!

Your computer is infected with a variant of the Smitfraud trojan. Simply
running Ad-aware and Spybot will not clean it.

Do the preparatory steps here:
http://www.elephantboycomputers.com/...moving_Malware

Then do the specific removal steps here:
http://www.elephantboycomputers.com/...itfraud_Trojan -
Smitfraud, Spyaxe, Spyfalcon

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the first link above (not here, please).

Not all tools used will work in Vista and you will need to run them
elevated. Since Vista is so new, it will be a while before removal
techniques and tools are developed. If you are unable to remove the
infection by following the general steps, register at one of the
HijackThis forums as suggested.

Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may
be so infested that Windows will need to be clean-installed. Have all
your data backed up before you take the machine into a shop.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Thank you so much! I did exactly what you said and sure enough, my computer
is now rid of not only the WebVideo Support but two other trojans! I cannot
thank you enough! You saved my school work and my laptop.

"Malke" wrote:

> greyeagle2007 wrote:
> > I have reason to believe that this program, WebVideo Support, is some sort of
> > trojan and I was wondering if anyone else has experienced this annoying
> > bloody program? I have tried multiple times to remove it and I have even run
> > Ad-Aware and Spy Sweeper, both updated, several times. None of them seem to
> > respond. I also get this annoying tool bar that appears and says "Your
> > computer may have a virus on it. Click here to run a free scan." The bar does
> > NOT go away and I also get random pop-ups that if you try to close they take
> > over I.E. completely. Help!!!
>
> Your computer is infected with a variant of the Smitfraud trojan. Simply
> running Ad-aware and Spybot will not clean it.
>
> Do the preparatory steps here:
> http://www.elephantboycomputers.com/...moving_Malware
>
> Then do the specific removal steps here:
> http://www.elephantboycomputers.com/...itfraud_Trojan -
> Smitfraud, Spyaxe, Spyfalcon
>
> You can also check to see if there are targeted removal steps for your
> malware here:
> Bleeping Computer removal how-to's -
> http://www.bleepingcomputer.com/forums/forum55.html
>
> When all else fails, run HijackThis and post your log in one of the
> specialty forums listed at the first link above (not here, please).
>
> Not all tools used will work in Vista and you will need to run them
> elevated. Since Vista is so new, it will be a while before removal
> techniques and tools are developed. If you are unable to remove the
> infection by following the general steps, register at one of the
> HijackThis forums as suggested.
>
> Standard caveat: If the procedures look too complex - and there is no
> shame in admitting this isn't your cup of tea - take the machine to a
> professional computer repair shop (not your local version of
> BigComputerStore/GeekSquad). Please be aware that not all local shops
> are skilled at removing malware and even if they are, your computer may
> be so infested that Windows will need to be clean-installed. Have all
> your data backed up before you take the machine into a shop.
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

greyeagle2007 wrote:
> Thank you so much! I did exactly what you said and sure enough, my computer
> is now rid of not only the WebVideo Support but two other trojans! I cannot
> thank you enough! You saved my school work and my laptop.

I'm so pleased to hear it! Now back up your school work Just In Case. ;-)

Thanks for taking the time to post back.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

I followed the instructions given to remove the Web Video Virus and it
worked!! You saved me!! Thank you!!


--
fran
------------------------------------------------------------------------
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View this thread: http://forums.techarena.in/showthread.php?t=866784

http://forums.techarena.in

fran wrote:
> I followed the instructions given to remove the Web Video Virus and it
> worked!! You saved me!! Thank you!!
>
>

Super! I'm glad to hear that. Thanks for taking the time to let me know.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Malke;433569 Wrote:[color=blue]
> greyeagle2007 wrote:
> >Your computer is infected with a variant of the Smitfraud trojan.
> Simply >running Ad-aware and Spybot will not clean it.
> >
> >Do the preparatory steps here:
> >'page2'
> (http://www.elephantboycomputers.com/page2>.html#Removing_Malware)
> >
> >Then do the specific removal steps here:
> >'>page2'
> (http://www.elephantboycomputers.com/...itfraud_Trojan) -
> >Smitfraud, Spyaxe, Spyfalcon
>
> I read the above links, DL'd Spybot Search & Destroy, Ad-Aware SE &
> Multi AV; but call me slow. When I take a look, do I just do the
> Preliminary Preparation then skip to
> Smitfraud/Spyaxe/Spyfalcon/SpywareQuake, etc.?
>
> Or start at Preliminary Preparation & follow all the way through to
> Smitfraud/Spyaxe/Spyfalcon/SpywareQuake, etc.?

This is upsetting, I must be an idiot & not following/understaning
correctly.

1. I backed-up all I neded (mostly family pics)
2. Ran the NAV LiveUpdate
3. Installed & updated Ad-Aware SE & Spybot S&D
4. Rebooted into Safe-Mode
5. Cleared out all Temporary & Temporary IE Files
6. Then tried to scan w/NAV, AD-Aware & Spybot

None of the scans are starting at all. Why?