WGA keeps trying to reinstall

I am trying to clean up my father in laws PC but have hit a brick wall with
this.
MANY security updates are needed but the WGA Validation tool seems to have
already been installed twice and is causing a problem.
Once as a Win XP Security update (installed 13/11/2006) and the 2nd as a
separate entry on Add or Remove Programs (15/11/2007).
Windows update keeps telling me that the WGA is downloaded but needs to be
installed, but THIS installation always fails.
No error codes are given.
I cannot install all the updates required until this is resolved!!!
Any help gratefully received.

TechNewbie wrote:
> I am trying to clean up my father in laws PC but have hit a brick
> wall with this.
> MANY security updates are needed but the WGA Validation tool seems
> to have already been installed twice and is causing a problem.
> Once as a Win XP Security update (installed 13/11/2006) and the 2nd
> as a separate entry on Add or Remove Programs (15/11/2007).
> Windows update keeps telling me that the WGA is downloaded but
> needs to be installed, but THIS installation always fails.
> No error codes are given.
> I cannot install all the updates required until this is resolved!!!
> Any help gratefully received.

First thing to try:
As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.

http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.


Second thing to try:
http://www.codeplex.com/aureset


Third thing to try:
Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO" and wait until it is done... Reboot will be needed.

- Download/Install Windows Update v3.
http://go.microsoft.com/fwlink/?LinkID=91237
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)

- Reboot.
- Visit http://windowsupdate.microsoft.com/ and scan for/install updates.


Usually - method one from the first suggestion fixes the issue.
Sometimes they have to proceed to method two from the first suggestion.

Less seldom - but it does happen - only the tool from the second suggestion
will work - although the first suggestion is contained within the second in
many ways (as well as some of the third.)

And the third suggestion is there because before there was a suggestion (1)
and a suggestion (2) - the third was the best bet and worked in most cases.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I have same probelm when visting the update webiste. It shows that I have to
install WGA validation tool (KB892130).

What should I do?

"Shenan Stanley" wrote:

> TechNewbie wrote:
> > I am trying to clean up my father in laws PC but have hit a brick
> > wall with this.
> > MANY security updates are needed but the WGA Validation tool seems
> > to have already been installed twice and is causing a problem.
> > Once as a Win XP Security update (installed 13/11/2006) and the 2nd
> > as a separate entry on Add or Remove Programs (15/11/2007).
> > Windows update keeps telling me that the WGA is downloaded but
> > needs to be installed, but THIS installation always fails.
> > No error codes are given.
> > I cannot install all the updates required until this is resolved!!!
> > Any help gratefully received.
>
> First thing to try:
> As many will tell you - ignore the title and symptoms listed in the article
> referred to. Do method 1 and 2 and see if it fixes your issue whether or
> not you repaired anything.
>
> http://support.microsoft.com/kb/943144
> Try method 1 and try to update*.
> If fails - try method 2 and try to update*.
>
> *try to update:
> - Visit http://windowsupdate.microsoft.com/
> - If it asks you to install anything before you see a selection of "Custom"
> or "Express" - do so.
> - Once you see the "Custom" or "Express" selection, choose "Custom".
> - Scan for updates.
> - When it lists what it finds - install the critical ones.
> - You are generally safe doing the Optional Software Updates. I suggest
> avoiding the Optional Hardware Updates completely.
>
>
> Second thing to try:
> http://www.codeplex.com/aureset
>
>
> Third thing to try:
> Get Dial-a-Fix:
> http://wiki.djlizard.net/Dial-a-fix
>
> Use its options to fix:
> - Windows Installer
> - Windows Update
> - All the Registration Center options.
>
> Turn off the "Empty System32\Catroot 2"
> Do NOT do "Flush SoftwareDistribution".
>
> Then click "GO" and wait until it is done... Reboot will be needed.
>
> - Download/Install Windows Update v3.
> http://go.microsoft.com/fwlink/?LinkID=91237
> (You *may* need to install it using the command line switch "/wuforce"
> right after the reboot - immediately after logging in.)
>
> - Reboot.
> - Visit http://windowsupdate.microsoft.com/ and scan for/install updates.
>
>
> Usually - method one from the first suggestion fixes the issue.
> Sometimes they have to proceed to method two from the first suggestion.
>
> Less seldom - but it does happen - only the tool from the second suggestion
> will work - although the first suggestion is contained within the second in
> many ways (as well as some of the third.)
>
> And the third suggestion is there because before there was a suggestion (1)
> and a suggestion (2) - the third was the best bet and worked in most cases.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

TechNewbie wrote:
> I am trying to clean up my father in laws PC but have hit a brick
> wall with this.
> MANY security updates are needed but the WGA Validation tool seems
> to have already been installed twice and is causing a problem.
> Once as a Win XP Security update (installed 13/11/2006) and the 2nd
> as a separate entry on Add or Remove Programs (15/11/2007).
> Windows update keeps telling me that the WGA is downloaded but
> needs to be installed, but THIS installation always fails.
> No error codes are given.
> I cannot install all the updates required until this is resolved!!!
> Any help gratefully received.

Shenan Stanley wrote:
> First thing to try:
> As many will tell you - ignore the title and symptoms listed in the
> article referred to. Do method 1 and 2 and see if it fixes your
> issue whether or not you repaired anything.
>
> http://support.microsoft.com/kb/943144
> Try method 1 and try to update*.
> If fails - try method 2 and try to update*.
>
> *try to update:
> - Visit http://windowsupdate.microsoft.com/
> - If it asks you to install anything before you see a selection of
> "Custom" or "Express" - do so.
> - Once you see the "Custom" or "Express" selection, choose "Custom".
> - Scan for updates.
> - When it lists what it finds - install the critical ones.
> - You are generally safe doing the Optional Software Updates. I
> suggest avoiding the Optional Hardware Updates completely.
>
>
> Second thing to try:
> http://www.codeplex.com/aureset
>
>
> Third thing to try:
> Get Dial-a-Fix:
> http://wiki.djlizard.net/Dial-a-fix
>
> Use its options to fix:
> - Windows Installer
> - Windows Update
> - All the Registration Center options.
>
> Turn off the "Empty System32\Catroot 2"
> Do NOT do "Flush SoftwareDistribution".
>
> Then click "GO" and wait until it is done... Reboot will be needed.
>
> - Download/Install Windows Update v3.
> http://go.microsoft.com/fwlink/?LinkID=91237
> (You *may* need to install it using the command line switch
> "/wuforce" right after the reboot - immediately after logging in.)
>
> - Reboot.
> - Visit http://windowsupdate.microsoft.com/ and scan for/install
> updates.
>
>
> Usually - method one from the first suggestion fixes the issue.
> Sometimes they have to proceed to method two from the first
> suggestion.
>
> Less seldom - but it does happen - only the tool from the second
> suggestion will work - although the first suggestion is contained
> within the second in many ways (as well as some of the third.)
>
> And the third suggestion is there because before there was a
> suggestion (1) and a suggestion (2) - the third was the best bet
> and worked in most cases.

Walter_C wrote:
> I have same probelm when visting the update webiste. It shows that
> I have to install WGA validation tool (KB892130).
>
> What should I do?

What have you done?

(See above three suggestions...)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html