On Apr 30, 6:55*pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> JBJewitt wrote:
>
> <snip>
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> >>> What anti-virus application or security suite is installed and is your
> >>> subscription current? What anti-spyware applications (other than
> >>> Defender)? What third-party firewall (if any)? Were any of these
> >>> applications running in the background when you installed and/or
> >>> uninstalled IE8?
>
> >>> Has a Norton or McAfee application ever been installed on this machine
> >>> (e.g., a free-trial version that came preinstalled when you bought it)?-
>
> > I hit the wrong key on the first post - my fault.
>
> > I generally follow the same procedure when installing major upgrades.
>
> > I am running XP Pro SP3 with clamwin antivirus, PC Tools Spyware
> > doctor, both of which were disabled. No other security other than
> > Windows Firewall. I installed Norton AV when I firsdt purchasded the
> > computer 2 years ago. *After much more reading here and elsewhere, it
> > seems that there are q [sic]
>
> 1. Download the Norton Removal Tool, saving it to your desktop:http://service1.symantec.com/SUPPORT...d/200503310816...
>
> 2. Double-click on the save file to run the tool; don't TOUCH the machine
> until the process ends.
>
> 3. Reboot & test.- Hide quoted text -
>
> - Show quoted text -
I will follow this suggestion and the others mentioned above before re-
trying. One last question though.
I installed IE8 on another work computer with the same platform and it
seems to be fine. However, the difference is that I did not use the
default security settings when prompted on that computer. In looking
at the settings tab under advanced in Internet Settings, there seems
to be quite a few changes with IE8. Do you have a recommendation on
what to do at this prompt during the IE8 process?