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To whom it may concern.

 
 
Paul
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      10-18-2004
Hello:
Could you tell me why my laptop crashed after i did 3 updates?

1-Installed update KB841533
2-Installed update KB873376
3-Installed update KB841356

Before the updates my computer was working great no problums.

After the updates, there was no start button,the taskbar went white,their
was no startup programs,ect,ect,ect. i think you get the picture.

Thank god i know how to boot to safe mode and start the restore program.

anyway, could you tell me why this happend. Thanks Paul


 
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Sky King
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      10-18-2004
Hi, Paul;

What version of Windows (to include service pack level) are you using?

Since all 3 of the items you mention involve security updates, have you
updated your anti-virus data files and done a complete scan? Also check for
malware/adware items using something like AdAware.

If you have verified your system is clean, and now have used SR, it would
help if you installed each of those 3 items one at a time (!) so we could
know which one of them actually triggered the problem you saw.

--

....Sky

================


Paul wrote:
> Hello:
> Could you tell me why my laptop crashed after i did 3 updates?
>
> 1-Installed update KB841533
> 2-Installed update KB873376
> 3-Installed update KB841356
>
> Before the updates my computer was working great no problums.
>
> After the updates, there was no start button,the taskbar went white,their
> was no startup programs,ect,ect,ect. i think you get the picture.
>
> Thank god i know how to boot to safe mode and start the restore program.
>
> anyway, could you tell me why this happend. Thanks Paul


 
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