WHY CAN'T I HIDE THE OPTIONAL SILVERLIGHT UPDATE???????

I support many PC's and I always look at optional updates and drivers. When
I decide I do not want to install an optional update (like office Live) I
just hide it.

HOWEVER, EVERYTIME I TRY TO HIDE SILVERLIGHT ON ANY MACHINE INCLUDING CLEAN
LOADS IT ALWAYS APPEARS THE NEXT TIME I RUN CUSTOM UPDATES!!!

What gives Microsoft???

Annoyed support.

Fustrated with Microsoft Updates wrote:
> I support many PC's and I always look at optional updates and
> drivers. When I decide I do not want to install an optional update
> (like office Live) I just hide it.
>
> HOWEVER, EVERYTIME I TRY TO HIDE SILVERLIGHT ON ANY MACHINE
> INCLUDING CLEAN LOADS IT ALWAYS APPEARS THE NEXT TIME I RUN CUSTOM
> UPDATES!!!
>
> What gives Microsoft???
>
> Annoyed support.

Hides for me - but a new update was released at the end of last month - you
seeing that?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

You can hide this month's MSRT, too, but you'll still be offered next
month's version.


Fustrated with Microsoft Updates wrote:
> I support many PC's and I always look at optional updates and drivers.
> When
> I decide I do not want to install an optional update (like office Live) I
> just hide it.
>
> HOWEVER, EVERYTIME I TRY TO HIDE SILVERLIGHT ON ANY MACHINE INCLUDING
> CLEAN
> LOADS IT ALWAYS APPEARS THE NEXT TIME I RUN CUSTOM UPDATES!!!
>
> What gives Microsoft???
>
> Annoyed support.

I cannot hide it. It does say it is hidden (allows me to) but if you rerun
custome updates it appears again.

I do not mean it wont allow me to - I mean it wont stay hidden. It hides
only when you say to but the next time you run updates its back. This is on
a clean load as well. I have thested this on 200 machines so far. I was
yelling at my employees (we do preventative maintenace) for not hiding it -
it appears to hide but no such luck on the next run of custom updates!!!


"PA Bear [MS MVP]" wrote:

> You can hide this month's MSRT, too, but you'll still be offered next
> month's version.
>
>
> Fustrated with Microsoft Updates wrote:
> > I support many PC's and I always look at optional updates and drivers.
> > When
> > I decide I do not want to install an optional update (like office Live) I
> > just hide it.
> >
> > HOWEVER, EVERYTIME I TRY TO HIDE SILVERLIGHT ON ANY MACHINE INCLUDING
> > CLEAN
> > LOADS IT ALWAYS APPEARS THE NEXT TIME I RUN CUSTOM UPDATES!!!
> >
> > What gives Microsoft???
> >
> > Annoyed support.
>
>

Fustrated with Microsoft Updates wrote:
> I cannot hide it. It does say it is hidden (allows me to) but if
> you rerun custome updates it appears again.
>
> I do not mean it wont allow me to - I mean it wont stay hidden. It
> hides only when you say to but the next time you run updates its
> back. This is on a clean load as well. I have thested this on 200
> machines so far. I was yelling at my employees (we do preventative
> maintenace) for not hiding it - it appears to hide but no such luck
> on the next run of custom updates!!!

You manage 200 machines and you aren't using a better method of patch
management yet? ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

That is my market niche here. We purposely do it by hand for all the
Allstate agents that do not have servers and were kicked off the Allstate
management network.

The personal touch to every PC - not just reports that are passed on and not
looked at. Personal attention to every PC!

And yes 200 and counting.

Paul

"Shenan Stanley" wrote:

> Fustrated with Microsoft Updates wrote:
> > I cannot hide it. It does say it is hidden (allows me to) but if
> > you rerun custome updates it appears again.
> >
> > I do not mean it wont allow me to - I mean it wont stay hidden. It
> > hides only when you say to but the next time you run updates its
> > back. This is on a clean load as well. I have thested this on 200
> > machines so far. I was yelling at my employees (we do preventative
> > maintenace) for not hiding it - it appears to hide but no such luck
> > on the next run of custom updates!!!
>
> You manage 200 machines and you aren't using a better method of patch
> management yet? ;-)
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

For home users ONLY, no-charge support is available by calling
1-866-PCSAFETY in the United States and in Canada or by contacting your
local Microsoft subsidiary. There is no-charge for support calls that are
associated with security updates. When you call, clearly state that your
problem is related to a Security Update and cite the update's KB number
(e.g., KB999999).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Fustrated with Microsoft Updates wrote:
> I cannot hide it. It does say it is hidden (allows me to) but if you
> rerun
> custome updates it appears again.
>
> I do not mean it wont allow me to - I mean it wont stay hidden. It hides
> only when you say to but the next time you run updates its back. This is
> on
> a clean load as well. I have thested this on 200 machines so far. I was
> yelling at my employees (we do preventative maintenace) for not hiding
> it -
> it appears to hide but no such luck on the next run of custom updates!!!
>
>
> "PA Bear [MS MVP]" wrote:
>
>> You can hide this month's MSRT, too, but you'll still be offered next
>> month's version.
>>
>>
>> Fustrated with Microsoft Updates wrote:
>>> I support many PC's and I always look at optional updates and drivers.
>>> When
>>> I decide I do not want to install an optional update (like office Live)
>>> I
>>> just hide it.
>>>
>>> HOWEVER, EVERYTIME I TRY TO HIDE SILVERLIGHT ON ANY MACHINE INCLUDING
>>> CLEAN
>>> LOADS IT ALWAYS APPEARS THE NEXT TIME I RUN CUSTOM UPDATES!!!
>>>
>>> What gives Microsoft???
>>>
>>> Annoyed support.

Fustrated with Microsoft Updates wrote:

> I cannot hide it. It does say it is hidden (allows me to) but if you rerun
> custome updates it appears again.

I can reproduce this behaviour, so it isn't you. I'm afraid I don't have any
ideas as to why this might be or how to fix it, though.

Harry.


>
> I do not mean it wont allow me to - I mean it wont stay hidden. It hides
> only when you say to but the next time you run updates its back. This is on
> a clean load as well. I have thested this on 200 machines so far. I was
> yelling at my employees (we do preventative maintenace) for not hiding it -
> it appears to hide but no such luck on the next run of custom updates!!!
>
>
> "PA Bear [MS MVP]" wrote:
>
>> You can hide this month's MSRT, too, but you'll still be offered next
>> month's version.
>>
>>
>> Fustrated with Microsoft Updates wrote:
>>> I support many PC's and I always look at optional updates and drivers.
>>> When
>>> I decide I do not want to install an optional update (like office Live) I
>>> just hide it.
>>>
>>> HOWEVER, EVERYTIME I TRY TO HIDE SILVERLIGHT ON ANY MACHINE INCLUDING
>>> CLEAN
>>> LOADS IT ALWAYS APPEARS THE NEXT TIME I RUN CUSTOM UPDATES!!!
>>>
>>> What gives Microsoft???
>>>
>>> Annoyed support.
>>

[You can always flip back to Windows Update are your default update source.]

Harry Johnston [MVP] wrote:
> Fustrated with Microsoft Updates wrote:
>
>> I cannot hide it. It does say it is hidden (allows me to) but if you
>> rerun
>> custome updates it appears again.
>
> I can reproduce this behaviour, so it isn't you. I'm afraid I don't have
> any ideas as to why this might be or how to fix it, though.
>
> Harry.
>
>
>>
>> I do not mean it wont allow me to - I mean it wont stay hidden. It hides
>> only when you say to but the next time you run updates its back. This is
>> on a clean load as well. I have thested this on 200 machines so far. I
>> was
>> yelling at my employees (we do preventative maintenace) for not hiding
>> it -
>> it appears to hide but no such luck on the next run of custom updates!!!
>>
>>
>> "PA Bear [MS MVP]" wrote:
>>
>>> You can hide this month's MSRT, too, but you'll still be offered next
>>> month's version.
>>>
>>>
>>> Fustrated with Microsoft Updates wrote:
>>>> I support many PC's and I always look at optional updates and drivers.
>>>> When
>>>> I decide I do not want to install an optional update (like office Live)
>>>> I
>>>> just hide it.
>>>>
>>>> HOWEVER, EVERYTIME I TRY TO HIDE SILVERLIGHT ON ANY MACHINE INCLUDING
>>>> CLEAN
>>>> LOADS IT ALWAYS APPEARS THE NEXT TIME I RUN CUSTOM UPDATES!!!
>>>>
>>>> What gives Microsoft???
>>>>
>>>> Annoyed support.