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Why do I have to log in every time to send/receive emails?

 
 
lindy
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      01-26-2010

How can I stop this message from popping up everytime I want to check my
windows live emails? I just want to click on windows mail icon and have my
messages received without having to do that windows security user id, and
password verification?? HELP
 
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Gary VanderMolen [MVP]
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      02-05-2010

First, test your password by logging in to your provider's webmail.
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"lindy" <> wrote in message news:7DE0B986-4F30-4949-9B63-...
> How can I stop this message from popping up everytime I want to check my
> windows live emails? I just want to click on windows mail icon and have my
> messages received without having to do that windows security user id, and
> password verification?? HELP

 
Reply With Quote
 
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Guest
Posts: n/a

 
      02-07-2010

"Gary VanderMolen [MVP]" <> schrieb im Newsbeitrag
news:u%...
First, test your password by logging in to your provider's webmail.
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"lindy" <> wrote in message
news:7DE0B986-4F30-4949-9B63-...
> How can I stop this message from popping up everytime I want to check my
> windows live emails? I just want to click on windows mail icon and have my
> messages received without having to do that windows security user id, and
> password verification?? HELP


 
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