Why does microsoft update want to keep installing the same update?

I am using windows 2000 Professional and I have downloaded updates after
using the verification tool and had no problems. However, I have an update
that just refuses to install, and everytime I restart the computer and
install it, the update notification comes up with another update, except its
the same one! the update is: Culmative security update for outlook express 6
sp1 KB823353. the size of the update is 1.9 MB. The thing I really find
strange, is when I go to the Microsoft update site and click on what updates
are already installed, there are about 6 entries with the same number that it
classes as successfully installed.

I already have service pack 4 installed as well as a lot of other fixes, so
I don't know what else to do. I have run the virus and spyware programs, and
that didn't make any difference. If anyone has any suggestions I would
appreciate it. Thanks.

asasso wrote:

> I am using windows 2000 Professional and I have downloaded updates after
> using the verification tool and had no problems. However, I have an update
> that just refuses to install, and everytime I restart the computer and
> install it, the update notification comes up with another update, except its
> the same one! the update is: Culmative security update for outlook express 6
> sp1 KB823353. the size of the update is 1.9 MB. The thing I really find
> strange, is when I go to the Microsoft update site and click on what updates
> are already installed, there are about 6 entries with the same number that it
> classes as successfully installed.
>
> I already have service pack 4 installed as well as a lot of other fixes, so
> I don't know what else to do. I have run the virus and spyware programs, and
> that didn't make any difference. If anyone has any suggestions I would
> appreciate it. Thanks.
Hi,

I suggest you hide the update:

Double click on the AU icon in the notification area and select
"Custom Install", unselect the update in question, and when later on
asked, select to never show the update again.



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

Hi, I did what you suggested, but the windows update site says that I have
hidden important updates and my computer is at risk. How can I make sure the
update is really installed or not? One more thing, when I went to the
security at home site and the page identified my operating system, it said It
appears you are running xp with sp2. But my operating system is 2000
professional with service pack 4. Is there something wrong with how the
update site detects the system �'m using?

"Torgeir Bakken (MVP)" wrote:

> asasso wrote:
>
> > I am using windows 2000 Professional and I have downloaded updates after
> > using the verification tool and had no problems. However, I have an update
> > that just refuses to install, and everytime I restart the computer and
> > install it, the update notification comes up with another update, except its
> > the same one! the update is: Culmative security update for outlook express 6
> > sp1 KB823353. the size of the update is 1.9 MB. The thing I really find
> > strange, is when I go to the Microsoft update site and click on what updates
> > are already installed, there are about 6 entries with the same number that it
> > classes as successfully installed.
> >
> > I already have service pack 4 installed as well as a lot of other fixes, so
> > I don't know what else to do. I have run the virus and spyware programs, and
> > that didn't make any difference. If anyone has any suggestions I would
> > appreciate it. Thanks.
> Hi,
>
> I suggest you hide the update:
>
> Double click on the AU icon in the notification area and select
> "Custom Install", unselect the update in question, and when later on
> asked, select to never show the update again.
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

I had the same problem with the same configuration.
Here is what I did:

* I downloaded the patch manually from the microsoft download side
* I installed the patch without version checking (command line option
/n:v)

After that everything worked fine.

Regards,

Michael
--
Michael Leithold 089/80908740
Landsberger Str. 132 80339 München

I did download it from the downloads site, but when I clicked on it to
install, I got the message: this update requires outlook express service pack
1 to be installed first. I do have IE6 installed. How do you install the
patch without version checking? I've never done it. Thanks.

"Michael Leithold" wrote:

> I had the same problem with the same configuration.
> Here is what I did:
>
> * I downloaded the patch manually from the microsoft download side
> * I installed the patch without version checking (command line option
> /n:v)
>
> After that everything worked fine.
>
> Regards,
>
> Michael
> --
> Michael Leithold 089/80908740
> Landsberger Str. 132 80339 München
>

In article <45709C82-2F2F-45AB-9F68->,
says...
> I did download it from the downloads site, but when I clicked on it to
> install, I got the message: this update requires outlook express service pack
> 1 to be installed first. I do have IE6 installed. How do you install the
> patch without version checking? I've never done it. Thanks.

That's the problem why windows update keeps installing it over and over
again.
Goto start menu, run. Type "<INSERT PATH AND FILENAME HERE> /n:v" and
press return.
Now it should install.

Regards, Michael
--
Michael Leithold 089/80908740
Landsberger Str. 132 80339 München

Hi,

With regards to Windows Update repeatedly reporting KB823353 (or KB837009)
as available to install but Windows Update History lists it as being
previously installed successfully......

Have a look at how I resolved this problem on my PC running Windows2000Pro
SP4.
The subject title of my post is 'Solution to KB823353 & KB837009'.
http://www.microsoft.com/communities...173&sloc=en-us

regards!

--
~~~~~~~~~~~~~~~~~
IBM AS400 Sytems Admin & Technical Support Engineer


"Michael Leithold" wrote:

> In article <45709C82-2F2F-45AB-9F68->,
> says...
> > I did download it from the downloads site, but when I clicked on it to
> > install, I got the message: this update requires outlook express service pack
> > 1 to be installed first. I do have IE6 installed. How do you install the
> > patch without version checking? I've never done it. Thanks.
>
> That's the problem why windows update keeps installing it over and over
> again.
> Goto start menu, run. Type "<INSERT PATH AND FILENAME HERE> /n:v" and
> press return.
> Now it should install.
>
> Regards, Michael
> --
> Michael Leithold 089/80908740
> Landsberger Str. 132 80339 München
>

*What* patch/update and *what* Windows version?

I recommend that others here do *not* follow this suggestion.

If your problem involves KB823353:

1. State your Windows version;

2. Outlook Express: Help > About > Files: Post the version listed here of
MSOE.DLL and INETCOMM.DLL.

3. Include KB823353 in your post's Subject. Someone will get back to you
shortly.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP


Michael Leithold wrote:
> I had the same problem with the same configuration.
> Here is what I did:
>
> * I downloaded the patch manually from the microsoft download side
> * I installed the patch without version checking (command line option
> /n:v)
>
> After that everything worked fine.
>
> Regards,
>
> Michael

And read my reply, too.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Burak wrote:
> Hi,
>
> With regards to Windows Update repeatedly reporting KB823353 (or KB837009)
> as available to install but Windows Update History lists it as being
> previously installed successfully......
>
> Have a look at how I resolved this problem on my PC running Windows2000Pro
> SP4.
> The subject title of my post is 'Solution to KB823353 & KB837009'.
> http://www.microsoft.com/communities...173&sloc=en-us
>
> regards!
>
>
> > In article <45709C82-2F2F-45AB-9F68->,
> > says...
> > > I did download it from the downloads site, but when I clicked on it to
> > > install, I got the message: this update requires outlook express
> > > service pack 1 to be installed first. I do have IE6 installed. How do
> > > you install the patch without version checking? I've never done it.
> > > Thanks.
> >
> > That's the problem why windows update keeps installing it over and over
> > again.
> > Goto start menu, run. Type "<INSERT PATH AND FILENAME HERE> /n:v" and
> > press return.
> > Now it should install.
> >
> > Regards, Michael
> > --
> > Michael Leithold 089/80908740
> > Landsberger Str. 132 80339 München