Why has Microsoft stolen money from my bank account ...

and now fobbed me off over 45 e-mails before closing the upgrade redemption
centre, sending me an e-mail MINUTES before they closed the upgrade e-mail
account?

They took payment twice from my bank account over 3 months ago for the Vista
upgrade, and are now ignoring my requests to get the money back. I have 45
e-mails from the pathetic upgrade redemtion centre where they insisted I had
to send a bank statement at my own expense to prove THEY had taken the
payment, lost it, asked for the same information again, then again, then
again.... STILL NO REFUND TO DATE

Up to you Microsoft - I e-mailed you on the 01 Aug 2007, and you've still
ignored me. I'll be seeing you in the County Court now to get the money
back, and that's gonna cost ya much more than the money you owe me.

Anyone else got a similar problem??????????????

You seriously think anyone from MS will show up in court to defend
themselves in a low cost dispute? More than likely no one will show and
you will get a default judgment. THEN you gotta collect, somehow. Good
luck with that!!

Dave

You've got them running scared now! Microsoft in incredibly inefficent and
the right hand doesn't know what the left hand is doing.

You might be better off finding out who Bill Gates secretary is and calling
the office. Years ago I had an issue with the timing of the traffic lights
on a major Seattle highway. There were two traffic lights abut 500 yards
apart. One was run by the county and one was run by the state. When I
called to try and get the lights syncronized, I got the run around. So I
thought, maybe I'll start at the top. My next call was to the Governor's
secretary. She was very nice and I told her the problem. The following
week, I received a call from the people at the traffic department asking me
to come down and check to see if the syncronized lights were to my
satisfaction. It worked.


"Robbed by Microshaft" <Robbed by >
wrote in message news:11C2756F-7121-4F09-BB92-...
> and now fobbed me off over 45 e-mails before closing the upgrade
> redemption
> centre, sending me an e-mail MINUTES before they closed the upgrade e-mail
> account?
>
> They took payment twice from my bank account over 3 months ago for the
> Vista
> upgrade, and are now ignoring my requests to get the money back. I have
> 45
> e-mails from the pathetic upgrade redemtion centre where they insisted I
> had
> to send a bank statement at my own expense to prove THEY had taken the
> payment, lost it, asked for the same information again, then again, then
> again.... STILL NO REFUND TO DATE
>
> Up to you Microsoft - I e-mailed you on the 01 Aug 2007, and you've still
> ignored me. I'll be seeing you in the County Court now to get the money
> back, and that's gonna cost ya much more than the money you owe me.
>
> Anyone else got a similar problem??????????????

This is a "peer-to-peer" newsgroup. If you are having
a problem with a transaction with Microsoft, you'll have
to deal with them directly.

If you are in the U.S., call (866) 234-6020 and request assistance.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/



"Robbed by Microshaft" wrote:

> and now fobbed me off over 45 e-mails before closing the upgrade redemption
> centre, sending me an e-mail MINUTES before they closed the upgrade e-mail
> account?
>
> They took payment twice from my bank account over 3 months ago for the Vista
> upgrade, and are now ignoring my requests to get the money back. I have 45
> e-mails from the pathetic upgrade redemtion centre where they insisted I had
> to send a bank statement at my own expense to prove THEY had taken the
> payment, lost it, asked for the same information again, then again, then
> again.... STILL NO REFUND TO DATE
>
> Up to you Microsoft - I e-mailed you on the 01 Aug 2007, and you've still
> ignored me. I'll be seeing you in the County Court now to get the money
> back, and that's gonna cost ya much more than the money you owe me.
>
> Anyone else got a similar problem??????????????

"Bill Yanaire" <> wrote in message
news:%...
> You've got them running scared now! Microsoft in incredibly inefficent
> and the right hand doesn't know what the left hand is doing.
>
> You might be better off finding out who Bill Gates secretary is and
> calling the office. Years ago I had an issue with the timing of the
> traffic lights on a major Seattle highway. There were two traffic lights
> abut 500 yards apart. One was run by the county and one was run by the
> state. When I called to try and get the lights syncronized, I got the run
> around. So I thought, maybe I'll start at the top. My next call was to
> the Governor's secretary. She was very nice and I told her the problem.
> The following week, I received a call from the people at the traffic
> department asking me to come down and check to see if the syncronized
> lights were to my satisfaction. It worked.
>
He should be glad he is not dealing with Dell.

http://www.consumerist.com - Great place to post your story and get answers
or suggestions to resolve all sorts of consumer related problems. They have
a ton of email addresses for CEOs, and stuff like that. If you post
something well thought out (i.e. not sounding like a ranting raving lunitic
at the end of his/her leash) you'll get action pretty quickly.

So, did you dispute the charges with the credit card company?

"Robbed by Microshaft" <Robbed by >
wrote in message news:11C2756F-7121-4F09-BB92-...
| and now fobbed me off over 45 e-mails before closing the upgrade
redemption
| centre, sending me an e-mail MINUTES before they closed the upgrade e-mail
| account?
|
| They took payment twice from my bank account over 3 months ago for the
Vista
| upgrade, and are now ignoring my requests to get the money back. I have
45
| e-mails from the pathetic upgrade redemtion centre where they insisted I
had
| to send a bank statement at my own expense to prove THEY had taken the
| payment, lost it, asked for the same information again, then again, then
| again.... STILL NO REFUND TO DATE
|
| Up to you Microsoft - I e-mailed you on the 01 Aug 2007, and you've still
| ignored me. I'll be seeing you in the County Court now to get the money
| back, and that's gonna cost ya much more than the money you owe me.
|
| Anyone else got a similar problem??????????????

He stated that they extracted money from his bank account. I am assuming
that it is his checking account and not his credit card.

"Tom Willett" <> wrote in message
news:%...
> So, did you dispute the charges with the credit card company?
>
> "Robbed by Microshaft" <Robbed by >
> wrote in message
> news:11C2756F-7121-4F09-BB92-...
> | and now fobbed me off over 45 e-mails before closing the upgrade
> redemption
> | centre, sending me an e-mail MINUTES before they closed the upgrade
> e-mail
> | account?
> |
> | They took payment twice from my bank account over 3 months ago for the
> Vista
> | upgrade, and are now ignoring my requests to get the money back. I have
> 45
> | e-mails from the pathetic upgrade redemtion centre where they insisted I
> had
> | to send a bank statement at my own expense to prove THEY had taken the
> | payment, lost it, asked for the same information again, then again, then
> | again.... STILL NO REFUND TO DATE
> |
> | Up to you Microsoft - I e-mailed you on the 01 Aug 2007, and you've
> still
> | ignored me. I'll be seeing you in the County Court now to get the money
> | back, and that's gonna cost ya much more than the money you owe me.
> |
> | Anyone else got a similar problem??????????????
>
>

Robbed by Microshaft wrote:
> and now fobbed me off over 45 e-mails before closing the upgrade redemption
> centre, sending me an e-mail MINUTES before they closed the upgrade e-mail
> account?
>
> They took payment twice from my bank account over 3 months ago for the Vista
> upgrade, and are now ignoring my requests to get the money back. I have 45
> e-mails from the pathetic upgrade redemtion centre where they insisted I had
> to send a bank statement at my own expense to prove THEY had taken the
> payment, lost it, asked for the same information again, then again, then
> again.... STILL NO REFUND TO DATE
>
> Up to you Microsoft - I e-mailed you on the 01 Aug 2007, and you've still
> ignored me. I'll be seeing you in the County Court now to get the money
> back, and that's gonna cost ya much more than the money you owe me.
>
> Anyone else got a similar problem??????????????

And this surprises you?!? Just wait, it won't be long before your dog
pinches out a steaming pile while on a walk that has an EULA attached
which reads "This product is licensed, not sold... Copyright Microsoft"

--
Priceless quotes in m.p.w.vista.general group:
http://protectfreedom.tripod.com/kick.html

"Only religious fanatics and totalitarian states equate morality with
legality."
- Linus Torvalds

My dog pinches out Ubuntu - Open Source - No License :-)


"The poster formerly known as 'The poster formerly known as Nina DiBoy""
<> wrote in message news:f9ileb$d8e$...
> Robbed by Microshaft wrote:
>> and now fobbed me off over 45 e-mails before closing the upgrade
>> redemption centre, sending me an e-mail MINUTES before they closed the
>> upgrade e-mail account?
>>
>> They took payment twice from my bank account over 3 months ago for the
>> Vista upgrade, and are now ignoring my requests to get the money back. I
>> have 45 e-mails from the pathetic upgrade redemtion centre where they
>> insisted I had to send a bank statement at my own expense to prove THEY
>> had taken the payment, lost it, asked for the same information again,
>> then again, then again.... STILL NO REFUND TO DATE
>>
>> Up to you Microsoft - I e-mailed you on the 01 Aug 2007, and you've still
>> ignored me. I'll be seeing you in the County Court now to get the money
>> back, and that's gonna cost ya much more than the money you owe me.
>>
>> Anyone else got a similar problem??????????????
>
> And this surprises you?!? Just wait, it won't be long before your dog
> pinches out a steaming pile while on a walk that has an EULA attached
> which reads "This product is licensed, not sold... Copyright Microsoft"
>
> --
> Priceless quotes in m.p.w.vista.general group:
> http://protectfreedom.tripod.com/kick.html
>
> "Only religious fanatics and totalitarian states equate morality with
> legality."
> - Linus Torvalds

He is in Europe. Note that spelling. Probably UK.