Why Won't Vista Back Up To NAS Drives?

Well, this may be considered somewhat redundant to some other posts
here, but apparently it's necessary because:

A. No rational explanation for what is (or more accurately -is not-)
happening here has been given, and
B. No truly universally-workable solution has been provided.

The fact that apparently everybody with a NAS drive, regardless of the
manufacturer, is having the exact same problem means the train has
jumped the track somewhere.

As a consultant I have no less than 5 clients with (in this particular
case) Western Digital NAS drives, some older, some newer; I myself have
a brand new, state-of-the-art WD MyBook World Edition 500GB NAS drive
connected to my new Linksys router.

In every case my clients, as well as myself, have had no trouble
whatsoever backing-up to these NAS drives using Windows XP Professional
SP2 utilizing the built-in Windows backup application; at no time did XP
ever ask for either a logon or a password before backing-up, and the
process went flawlessly.

However, now that they have begun using Vista Business (in every case
via a new Dell computer, not as an upgrade from XP Pro) they suddenly
can no longer do so.

Everybody (including me) gets the now-familiar "No mapping between
account names and security IDs was done. *0x80070534* Please ensure
that the network location is valid" error message.

I have read everything that Jill Z. posted on the subject (her FAQs,
etc), as well as what Malke has written, plus have done the following:

1. Am running in "real" Administrator mode
2. "Hard-mapped" the NAS drive in Vista; this is how it appears: [
public\\(Drive-z) (Z) ]
3. Made sure it was wide-open and freely accessible by Windows
Explorer, i.e., I can copy, move, and delete files directly to the drive
all day long with no problem
4. Have reduced the Network Security Policy LAN Manager Authentication
Level to "Send LM & NTLM responses" (even lower than what was suggested
by Malke)
5. Have set the simplest of logon names and password on the NAS drive
(admin & admin), even though the drive does not require a logon or
password to be freely accessed

Also very curious is that when I try to set the Permissions for
"Everyone" on the drive to Full Control all I get is "An error occurred
while applying security information to: Z:\ Access is denied" followed
by
"Unable to save permission changes on public (\\Drive-z) (Z). Access
is denied."

Now how can this be, since I running in the full Administrative mode
with all the rights and priviledges which go along with it?

Finally, as far as the (supposed) Samba operating system of the MyBook
NAS drive goes, I have no idea what version it is but I have to assume
that since I just bought this drive and it is the latest and greatest
that Western Digital has to offer, that the OS on it can't be all that
antiquated.

Besides, based on what the other experts on this Forum have posted,
running as a "real" Administrator, setting logon names and passwords on
the drive and "hard" mapping it, along with lowering the Security Policy
authentication level in Vista should clear any obstacles to backing up
to the thing.

Oh and just for the record, I am trying this with both my desktop and
my notebook computers, which are running Vista Business.

As all of us who have been in this business know, if this many people
are having the same problem, with such a wide variety of drives, there's
a real glitch somewhere along the line.

Now that it's known and all of the suggested fixes and workarounds have
been tried, could some of the true experts (like Microsoft employees,
maybe) please provide some meaningful help?

One thing for sure is that all of us are dead in the water, as far as
our Vista back-ups go, until this mystery is solved.

Many thanks.


--
Travis
Posted via http://www.vistaheads.com

Travis wrote:

>
> Well, this may be considered somewhat redundant to some other posts
> here, but apparently it's necessary because:
>
> A. No rational explanation for what is (or more accurately -is not-)
> happening here has been given, and
> B. No truly universally-workable solution has been provided.
>
> The fact that apparently everybody with a NAS drive, regardless of the
> manufacturer, is having the exact same problem means the train has
> jumped the track somewhere.
>
> As a consultant I have no less than 5 clients with (in this particular
> case) Western Digital NAS drives, some older, some newer; I myself have
> a brand new, state-of-the-art WD MyBook World Edition 500GB NAS drive
> connected to my new Linksys router.
>
> In every case my clients, as well as myself, have had no trouble
> whatsoever backing-up to these NAS drives using Windows XP Professional
> SP2 utilizing the built-in Windows backup application; at no time did XP
> ever ask for either a logon or a password before backing-up, and the
> process went flawlessly.
>
> However, now that they have begun using Vista Business (in every case
> via a new Dell computer, not as an upgrade from XP Pro) they suddenly
> can no longer do so.
>
> Everybody (including me) gets the now-familiar "No mapping between
> account names and security IDs was done. *0x80070534* Please ensure
> that the network location is valid" error message.
>
> I have read everything that Jill Z. posted on the subject (her FAQs,
> etc), as well as what Malke has written, plus have done the following:
>
> 1. Am running in "real" Administrator mode
> 2. "Hard-mapped" the NAS drive in Vista; this is how it appears: [
> public\\(Drive-z) (Z) ]
> 3. Made sure it was wide-open and freely accessible by Windows
> Explorer, i.e., I can copy, move, and delete files directly to the drive
> all day long with no problem
> 4. Have reduced the Network Security Policy LAN Manager Authentication
> Level to "Send LM & NTLM responses" (even lower than what was suggested
> by Malke)
> 5. Have set the simplest of logon names and password on the NAS drive
> (admin & admin), even though the drive does not require a logon or
> password to be freely accessed
>
> Also very curious is that when I try to set the Permissions for
> "Everyone" on the drive to Full Control all I get is "An error occurred
> while applying security information to: Z:\ Access is denied" followed
> by
> "Unable to save permission changes on public (\\Drive-z) (Z). Access
> is denied."
>
> Now how can this be, since I running in the full Administrative mode
> with all the rights and priviledges which go along with it?
>
> Finally, as far as the (supposed) Samba operating system of the MyBook
> NAS drive goes, I have no idea what version it is but I have to assume
> that since I just bought this drive and it is the latest and greatest
> that Western Digital has to offer, that the OS on it can't be all that
> antiquated.
>
> Besides, based on what the other experts on this Forum have posted,
> running as a "real" Administrator, setting logon names and passwords on
> the drive and "hard" mapping it, along with lowering the Security Policy
> authentication level in Vista should clear any obstacles to backing up
> to the thing.
>
> Oh and just for the record, I am trying this with both my desktop and
> my notebook computers, which are running Vista Business.
>
> As all of us who have been in this business know, if this many people
> are having the same problem, with such a wide variety of drives, there's
> a real glitch somewhere along the line.
>
> Now that it's known and all of the suggested fixes and workarounds have
> been tried, could some of the true experts (like Microsoft employees,
> maybe) please provide some meaningful help?
>
> One thing for sure is that all of us are dead in the water, as far as
> our Vista back-ups go, until this mystery is solved.
>
> Many thanks.
>
>
Posting the smb.conf file on the NAS drive might help point to the problem
and a solution.

Cheers.

--
Remove Vista Activation Completely ...
http://tinyurl.com/2w8qqo

Do you use Linux? Everytime you "google", you're using Linux.

Coming Soon! Ubuntu 7.10 ... New Features:
http://lunapark6.com/ubuntu-gutsy-gi...-features.html

Why did you cut tape backup?
http://blogs.technet.com/filecab/pag...vista-faq.aspx

--
Carey Frisch
Microsoft MVP
Windows Shell/User

--------------------------------------------------------------------

"Travis" wrote:

Well, this may be considered somewhat redundant to some other posts
here, but apparently it's necessary because:

A. No rational explanation for what is (or more accurately -is not-)
happening here has been given, and
B. No truly universally-workable solution has been provided.

The fact that apparently everybody with a NAS drive, regardless of the
manufacturer, is having the exact same problem means the train has
jumped the track somewhere.

As a consultant I have no less than 5 clients with (in this particular
case) Western Digital NAS drives, some older, some newer; I myself have
a brand new, state-of-the-art WD MyBook World Edition 500GB NAS drive
connected to my new Linksys router.

In every case my clients, as well as myself, have had no trouble
whatsoever backing-up to these NAS drives using Windows XP Professional
SP2 utilizing the built-in Windows backup application; at no time did XP
ever ask for either a logon or a password before backing-up, and the
process went flawlessly.

However, now that they have begun using Vista Business (in every case
via a new Dell computer, not as an upgrade from XP Pro) they suddenly
can no longer do so.

Everybody (including me) gets the now-familiar "No mapping between
account names and security IDs was done. *0x80070534* Please ensure
that the network location is valid" error message.

I have read everything that Jill Z. posted on the subject (her FAQs,
etc), as well as what Malke has written, plus have done the following:

1. Am running in "real" Administrator mode
2. "Hard-mapped" the NAS drive in Vista; this is how it appears: [
public\\(Drive-z) (Z) ]
3. Made sure it was wide-open and freely accessible by Windows
Explorer, i.e., I can copy, move, and delete files directly to the drive
all day long with no problem
4. Have reduced the Network Security Policy LAN Manager Authentication
Level to "Send LM & NTLM responses" (even lower than what was suggested
by Malke)
5. Have set the simplest of logon names and password on the NAS drive
(admin & admin), even though the drive does not require a logon or
password to be freely accessed

Also very curious is that when I try to set the Permissions for
"Everyone" on the drive to Full Control all I get is "An error occurred
while applying security information to: Z:\ Access is denied" followed
by
"Unable to save permission changes on public (\\Drive-z) (Z). Access
is denied."

Now how can this be, since I running in the full Administrative mode
with all the rights and priviledges which go along with it?

Finally, as far as the (supposed) Samba operating system of the MyBook
NAS drive goes, I have no idea what version it is but I have to assume
that since I just bought this drive and it is the latest and greatest
that Western Digital has to offer, that the OS on it can't be all that
antiquated.

Besides, based on what the other experts on this Forum have posted,
running as a "real" Administrator, setting logon names and passwords on
the drive and "hard" mapping it, along with lowering the Security Policy
authentication level in Vista should clear any obstacles to backing up
to the thing.

Oh and just for the record, I am trying this with both my desktop and
my notebook computers, which are running Vista Business.

As all of us who have been in this business know, if this many people
are having the same problem, with such a wide variety of drives, there's
a real glitch somewhere along the line.

Now that it's known and all of the suggested fixes and workarounds have
been tried, could some of the true experts (like Microsoft employees,
maybe) please provide some meaningful help?

One thing for sure is that all of us are dead in the water, as far as
our Vista back-ups go, until this mystery is solved.

Many thanks.


--
Travis
Posted via http://www.vistaheads.com

Not to sound like an unknowledgeable goof, but how do I access it?

Other than the link to the drive's internal setup program, I see no
other files on the drive, operating system or otherwise.


--
Travis
Posted via http://www.vistaheads.com

"Travis" <> wrote in message
news:...
>
> Well, this may be considered somewhat redundant to some other posts
> here, but apparently it's necessary because:
>
> A. No rational explanation for what is (or more accurately -is not-)
> happening here has been given, and
> B. No truly universally-workable solution has been provided.
>
> The fact that apparently everybody with a NAS drive, regardless of the
> manufacturer, is having the exact same problem means the train has
> jumped the track somewhere.

I don't know if this is a solution to your problem but I backup to a Buffalo
NAS drive using Memeo.
It didn't work on Vista until I added the following registry key..

>>>>>>

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Lsa]
"LmCompatibilityLevel"=dword:00000002

<<<<<<<

Just save the above lines as nas.reg and double click it.

It changes the order authentication is done AFAICS.

The fix is off the Buffalo site but I forget where.
I have not seen any side effects but I don't run a corporate network.

Don't know if this is the result of messing around endlessly with Vista,
hacking the Registry, or simply blind luck (I've tried just about every
suggestion that anybody has put out on the subject), and it's still not
the "official" solution everybody's been looking for here, but...

I seem to be able to make Windows Live OneCare back-up just fine to the
Western Digital MyBook World Edition NAS drive.

If you don't already have it installed you can get a 3-month free trial
version at 'Windows Live OneCare - Home'
(http://onecare.live.com/standard/en-us/) .

One thing for sure, though, don't try to "hard-map" the NAS drive
because, for some odd reason, it will never work.

Rather, just put in the UNC of the drive when it asks you where to
back-up to (i.e., the "destination").

A small added bonus is that Live OneCare will let you be much more
selective about the files you back-up, as opposed to Vista's "native"
backup program, which takes somewhat of an "all-or-nothing" approach.

This still doesn't address the fundamental problem of why Vista Backup
won't work with just about any and all NAS drives out threre (please
don't give me that tired old "outdated version of Samba" excuse, because
backward compatibility with these relatively new drives, many which are
currently being sold, should be a given), but it could provide a useful,
if temporary, workaround while Microsoft fiddle-faddles around trying to
get a -true- fix rolled out the door.

If anybody else tries this successfully please let the rest of us know!


--
Travis
Posted via http://www.vistaheads.com

I have same problem using 250GB SimpleShare
get the user name/password error although I have none set up on any of my networked computer
thanks

Ok, so I have Vista 64 bit and a WD Book World Edition I (1 TB), and yes the vista backup utility worked! What happened was the WD drive keeps a default login and password and if you can't figure it out when you point to where you want to backup your vista files to, then you get the error message. But I read somewhere what those defaults were and it worked! However, I messed up when i added my wife's laptop and gave her a separate folder...now i have to re-direct vista backup and i can't remember what the default username and password are...it's not the same one you use to access the drive and it's not "guest" and "password"

So have you contacted WD about this? They would likely be the best source of
information on their hardware.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Mark Frey" wrote in message news:...
> Ok, so I have Vista 64 bit and a WD Book World Edition I (1 TB), and yes
> the vista backup utility worked! What happened was the WD drive keeps a
> default login and password and if you can't figure it out when you point
> to where you want to backup your vista files to, then you get the error
> message. But I read somewhere what those defaults were and it worked!
> However, I messed up when i added my wife's laptop and gave her a separate
> folder...now i have to re-direct vista backup and i can't remember what
> the default username and password are...it's not the same one you use to
> access the drive and it's not "guest" and "password"