Wibdows (KB973879) causes systen crash (Blue Screen)

I installed 4 Windows updates this morning (KB973879, KB973074, KB970653,
KB972036) and the system crashed when it was trying to boot back up after
completing the installation of the updates. One time it booted up but then
crashed when I tried to open IE. Booted up in safe mode with networking,
googled Windows KB973879) and found a blog entry where someone else had
experience the same problem. Went to the Control Panel | Programs and
Features | View Installed Updates and then selected the KB973879 and
uninstalled it. Seems to be working fine now.

Stick with Method #1: Using System Restore to "undo" an update is not a wise
thing to do!

<QP>
Evan Wondrasek is...currently studying Electrical Engineering and Computer
Science at the University of North Dakota. He enjoys web design, vanilla
lattes, and all things tech.
</QP>

Good luck with your studies.


evanw wrote:
> We wrote up a guide (with pictures) to fixing this problem:
> http://www.techerator.com/2009/08/fi...ndows-updates/

Stick with Method #1: Using System Restore to "undo" an update is not a wise
thing to do!

<QP>
Evan Wondrasek is...currently studying Electrical Engineering and Computer
Science at the University of North Dakota. He enjoys web design, vanilla
lattes, and all things tech.
</QP>

Good luck with your studies.


evanw wrote:
> We wrote up a guide (with pictures) to fixing this problem:
> http://www.techerator.com/2009/08/fi...ndows-updates/
>
> Evan
>
> On Aug 26, 7:29 pm, Sweeney Todd <sweeneytodd...@gmail.com> wrote:
>> On Aug 26, 7:14 pm, GaryB <Ga...@discussions.microsoft.com> wrote:
>>
>>> I installed 4 Windows updates this morning (KB973879, KB973074,
>>> KB970653,
>>> KB972036) and the system crashed when it was trying to boot back up
>>> after
>>> completing the installation of the updates. One time it booted up but
>>> then
>>> crashed when I tried to open IE. Booted up in safe mode with networking,
>>> googled Windows KB973879) and found a blog entry where someone else had
>>> experience the same problem. Went to the Control Panel | Programs and
>>> Features | View Installed Updates and then selected the KB973879 and
>>> uninstalled it. Seems to be working fine now.
>>
>> I did the exact same thing and it worked for me too.

Thank you Evan,
-=-


"evanw" wrote:

> We wrote up a guide (with pictures) to fixing this problem:
> http://www.techerator.com/2009/08/fi...ndows-updates/
>
> Evan
>
> On Aug 26, 7:29 pm, Sweeney Todd <sweeneytodd...@gmail.com> wrote:
> > On Aug 26, 7:14 pm, GaryB <Ga...@discussions.microsoft.com> wrote:
> >
> > > I installed 4 Windows updates this morning (KB973879, KB973074, KB970653,
> > > KB972036) and the system crashed when it was trying to boot back up after
> > > completing the installation of the updates. One time it booted up but then
> > > crashed when I tried to open IE. Booted up in safe mode with networking,
> > > googled Windows KB973879) and found a blog entry where someone else had
> > > experience the same problem. Went to the Control Panel | Programs and
> > > Features | View Installed Updates and then selected the KB973879 and
> > > uninstalled it. Seems to be working fine now.
> >
> > I did the exact same thing and it worked for me too.
>
>

"Important: A known issue was found with this update. This update, which was
previously released, is no longer available. If you experience Stop error
issues after you have applied this update, follow the instructions in the
"Known issues" section [below] to uninstall the update."
http://support.microsoft.com/kb/973879
Last Review: August 27, 2009 - Revision: 3.0


Ǝиçεl wrote:
> Thank you Evan,
> -=-
>
>
> "evanw" wrote:
>
>> We wrote up a guide (with pictures) to fixing this problem:
>> http://www.techerator.com/2009/08/fi...ndows-updates/
>>
>> Evan
>>
>> On Aug 26, 7:29 pm, Sweeney Todd <sweeneytodd...@gmail.com> wrote:
>>> On Aug 26, 7:14 pm, GaryB <Ga...@discussions.microsoft.com> wrote:
>>>
>>>> I installed 4 Windows updates this morning (KB973879, KB973074,
>>>> KB970653,
>>>> KB972036) and the system crashed when it was trying to boot back up
>>>> after
>>>> completing the installation of the updates. One time it booted up but
>>>> then crashed when I tried to open IE. Booted up in safe mode with
>>>> networking, googled Windows KB973879) and found a blog entry where
>>>> someone else had experience the same problem. Went to the Control Panel
>>>> | Programs and Features | View Installed Updates and then selected the
>>>> KB973879 and uninstalled it. Seems to be working fine now.
>>>
>>> I did the exact same thing and it worked for me too.

John Ross wrote:

> were there any other updates causing similar problems? because i dont
> have that update but i am still getting blue screened
>

KB972036, which along with KB973879, 'are no longer available'.

See 'Known issues after you install the update' here:
http://support.microsoft.com/kb/972036


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

The updates have been 'revised' and are being pushed out again:
http://support.microsoft.com/kb/973879

> Note This update supersedes the update that was previously released with the same Microsoft
> Knowledge Base article number (973879).
>
> An issue was found in that previous version of this update. If you applied the V1 version and are
> experiencing Stop error messages during startup, see the following Knowledge Base article to resolve
> that issue: Error message after you apply update 973879:
> "Stop 0x0000007e" or "Stop 0x00000050"
> http://support.microsoft.com/kb/975070/
> The update currently released here, which is version 2, does not have this issue.

http://support.microsoft.com/kb/972036

> Technical update: September 1, 2009
>
> The August 2009 Windows Vista and Windows Server 2008 Application Compatibility Update was updated
> and released on September 1, 2009 because of a known issue with the v1 version of the August 2009
> Windows Vista and Windows Server 2008 Application Compatibility Update. If you previously downloaded
> and installed the v1 version of the August 2009 Windows Vista and Windows Server 2008 Application
> Compatibility Update, you can download and install this v2 version of the August 2008 Windows Vista
> and Windows Server 2008 Application Compatibility Update to resolve the issues that are described in
> the "Additional issues fixed" section.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *not* have *non-security content* prechecked"




> John Ross wrote:
>
>> were there any other updates causing similar problems? because i dont
>> have that update but i am still getting blue screened
>>
>