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wierd windows update problem (using XP media center)

 
 
dognosh
Guest
Posts: n/a

 
      08-03-2006
new laptop with xp mce on it
updated outlook fine but always failed windows updates

all through my laptop's 2 week history i get the following when trying to
use windows or microsoft update ?

"The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem"
 
Reply With Quote
 
 
 
 
MowGreen [MVP]
Guest
Posts: n/a

 
      08-03-2006
dognosh,

Open the WindowsUpdate.log located in the WINDOWS directory (folder).
Either post the last 20 - 30 lines of the log for the date of the last
visit to Windows Update or locate the error codes associated with the
last failed update attempt and post what you find into your response.

( The error codes will look similar to this one :
0x8024400D )

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

dognosh wrote:

> new laptop with xp mce on it
> updated outlook fine but always failed windows updates
>
> all through my laptop's 2 week history i get the following when trying to
> use windows or microsoft update ?
>
> "The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem"
 
Reply With Quote
 
dognosh
Guest
Posts: n/a

 
      08-04-2006
ty mowgreen
again it came back with error
here it is

2006-08-04 09:14:47 5320 580 COMAPI -------------
2006-08-04 09:14:47 5320 580 COMAPI -- START -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2006-08-04 09:14:47 5320 580 COMAPI ---------
2006-08-04 09:14:47 5320 580 COMAPI - Online = Yes; Ignore download
priority = No
2006-08-04 09:14:47 5320 580 COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2006-08-04 09:14:47 5320 580 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-08-04 09:14:47 5320 580 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-08-04 09:14:47 1576 1724 Agent *************
2006-08-04 09:14:47 1576 1724 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-08-04 09:14:47 1576 1724 Agent *********
2006-08-04 09:14:50 1576 1724 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-08-04 09:14:50 1576 1724 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2006-08-04 09:15:26 1576 1724 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2006-08-04 09:15:26 1576 1724 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2006-08-04 09:15:29 1576 1724 Agent * Found 0 updates and 20 categories in
search
2006-08-04 09:15:29 1576 1724 Agent *********
2006-08-04 09:15:29 1576 1724 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2006-08-04 09:15:29 1576 1724 Agent *************
2006-08-04 09:15:29 5320 c28 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2006-08-04 09:15:29 5320 c28 COMAPI - Updates found = 0
2006-08-04 09:15:29 5320 c28 COMAPI ---------
2006-08-04 09:15:29 5320 c28 COMAPI -- END -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2006-08-04 09:15:29 5320 c28 COMAPI -------------
2006-08-04 09:15:29 5320 580 COMAPI WARNING: Category is missing metadata
(00000B04), hr=8024001D
2006-08-04 09:15:29 5320 580 COMAPI FATAL: Bad category
e0789628-ce08-4437-be74-2495b842f43b returned by the service.
2006-08-04 09:15:34 1576 1724 Report REPORT EVENT:
{67F39B07-6735-40E2-98E7-13A1807901A0} 2006-08-04
09:15:29+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items.






"MowGreen [MVP]" wrote:

> dognosh,
>
> Open the WindowsUpdate.log located in the WINDOWS directory (folder).
> Either post the last 20 - 30 lines of the log for the date of the last
> visit to Windows Update or locate the error codes associated with the
> last failed update attempt and post what you find into your response.
>
> ( The error codes will look similar to this one :
> 0x8024400D )
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> dognosh wrote:
>
> > new laptop with xp mce on it
> > updated outlook fine but always failed windows updates
> >
> > all through my laptop's 2 week history i get the following when trying to
> > use windows or microsoft update ?
> >
> > "The website has encountered a problem and cannot display the page you are
> > trying to view. The options provided below might help you solve the problem"
>
 
Reply With Quote
 
MowGreen [MVP]
Guest
Posts: n/a

 
      08-04-2006
Is NOD32 the installed antivirus ? If so, see this :
http://support.microsoft.com/kb/902322

If not, what are the firewall and antivirus software being used ?
If there is a download accelerator, 3rd party popup or Cookie blocker
being used, please temporarily disable them and revisit Windows Update
to see if one of those were the issue.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

dognosh wrote:

> ty mowgreen
> again it came back with error
> here it is
>
> 2006-08-04 09:14:47 5320 580 COMAPI -------------
> 2006-08-04 09:14:47 5320 580 COMAPI -- START -- COMAPI: Search [ClientId =
> MicrosoftUpdate]
> 2006-08-04 09:14:47 5320 580 COMAPI ---------
> 2006-08-04 09:14:47 5320 580 COMAPI - Online = Yes; Ignore download
> priority = No
> 2006-08-04 09:14:47 5320 580 COMAPI - Criteria = "IsInstalled=0 and
> IsHidden=1"
> 2006-08-04 09:14:47 5320 580 COMAPI - ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2006-08-04 09:14:47 5320 580 COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2006-08-04 09:14:47 1576 1724 Agent *************
> 2006-08-04 09:14:47 1576 1724 Agent ** START ** Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2006-08-04 09:14:47 1576 1724 Agent *********
> 2006-08-04 09:14:50 1576 1724 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2006-08-04 09:14:50 1576 1724 PT + ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> https://update.microsoft.com/v6/Clie...ce/client.asmx
> 2006-08-04 09:15:26 1576 1724 PT +++++++++++ PT: Synchronizing extended
> update info +++++++++++
> 2006-08-04 09:15:26 1576 1724 PT + ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> https://update.microsoft.com/v6/Clie...ce/client.asmx
> 2006-08-04 09:15:29 1576 1724 Agent * Found 0 updates and 20 categories in
> search
> 2006-08-04 09:15:29 1576 1724 Agent *********
> 2006-08-04 09:15:29 1576 1724 Agent ** END ** Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2006-08-04 09:15:29 1576 1724 Agent *************
> 2006-08-04 09:15:29 5320 c28 COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2006-08-04 09:15:29 5320 c28 COMAPI - Updates found = 0
> 2006-08-04 09:15:29 5320 c28 COMAPI ---------
> 2006-08-04 09:15:29 5320 c28 COMAPI -- END -- COMAPI: Search [ClientId =
> MicrosoftUpdate]
> 2006-08-04 09:15:29 5320 c28 COMAPI -------------
> 2006-08-04 09:15:29 5320 580 COMAPI WARNING: Category is missing metadata
> (00000B04), hr=8024001D
> 2006-08-04 09:15:29 5320 580 COMAPI FATAL: Bad category
> e0789628-ce08-4437-be74-2495b842f43b returned by the service.
> 2006-08-04 09:15:34 1576 1724 Report REPORT EVENT:
> {67F39B07-6735-40E2-98E7-13A1807901A0} 2006-08-04
> 09:15:29+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items.
>
>
>
>
>
>
> "MowGreen [MVP]" wrote:
>
>
>>dognosh,
>>
>>Open the WindowsUpdate.log located in the WINDOWS directory (folder).
>>Either post the last 20 - 30 lines of the log for the date of the last
>>visit to Windows Update or locate the error codes associated with the
>>last failed update attempt and post what you find into your response.
>>
>>( The error codes will look similar to this one :
>>0x8024400D )
>>
>>MowGreen [MVP 2003-2006]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>dognosh wrote:
>>
>>
>>>new laptop with xp mce on it
>>>updated outlook fine but always failed windows updates
>>>
>>>all through my laptop's 2 week history i get the following when trying to
>>>use windows or microsoft update ?
>>>
>>>"The website has encountered a problem and cannot display the page you are
>>>trying to view. The options provided below might help you solve the problem"
>>
 
Reply With Quote
 
dognosh
Guest
Posts: n/a

 
      08-04-2006
hi
no,i run norton internet security 2006
disabled firewall and as many other things as i could and still no joy
as i said when i used MS update before it updated office but seems to have
trouble updating anything now

at a loss



"MowGreen [MVP]" wrote:

> Is NOD32 the installed antivirus ? If so, see this :
> http://support.microsoft.com/kb/902322
>
> If not, what are the firewall and antivirus software being used ?
> If there is a download accelerator, 3rd party popup or Cookie blocker
> being used, please temporarily disable them and revisit Windows Update
> to see if one of those were the issue.
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> dognosh wrote:
>
> > ty mowgreen
> > again it came back with error
> > here it is
> >
> > 2006-08-04 09:14:47 5320 580 COMAPI -------------
> > 2006-08-04 09:14:47 5320 580 COMAPI -- START -- COMAPI: Search [ClientId =
> > MicrosoftUpdate]
> > 2006-08-04 09:14:47 5320 580 COMAPI ---------
> > 2006-08-04 09:14:47 5320 580 COMAPI - Online = Yes; Ignore download
> > priority = No
> > 2006-08-04 09:14:47 5320 580 COMAPI - Criteria = "IsInstalled=0 and
> > IsHidden=1"
> > 2006-08-04 09:14:47 5320 580 COMAPI - ServiceID =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}
> > 2006-08-04 09:14:47 5320 580 COMAPI <<-- SUBMITTED -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2006-08-04 09:14:47 1576 1724 Agent *************
> > 2006-08-04 09:14:47 1576 1724 Agent ** START ** Agent: Finding updates
> > [CallerId = MicrosoftUpdate]
> > 2006-08-04 09:14:47 1576 1724 Agent *********
> > 2006-08-04 09:14:50 1576 1724 PT +++++++++++ PT: Synchronizing server
> > updates +++++++++++
> > 2006-08-04 09:14:50 1576 1724 PT + ServiceId =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> > https://update.microsoft.com/v6/Clie...ce/client.asmx
> > 2006-08-04 09:15:26 1576 1724 PT +++++++++++ PT: Synchronizing extended
> > update info +++++++++++
> > 2006-08-04 09:15:26 1576 1724 PT + ServiceId =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> > https://update.microsoft.com/v6/Clie...ce/client.asmx
> > 2006-08-04 09:15:29 1576 1724 Agent * Found 0 updates and 20 categories in
> > search
> > 2006-08-04 09:15:29 1576 1724 Agent *********
> > 2006-08-04 09:15:29 1576 1724 Agent ** END ** Agent: Finding updates
> > [CallerId = MicrosoftUpdate]
> > 2006-08-04 09:15:29 1576 1724 Agent *************
> > 2006-08-04 09:15:29 5320 c28 COMAPI >>-- RESUMED -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2006-08-04 09:15:29 5320 c28 COMAPI - Updates found = 0
> > 2006-08-04 09:15:29 5320 c28 COMAPI ---------
> > 2006-08-04 09:15:29 5320 c28 COMAPI -- END -- COMAPI: Search [ClientId =
> > MicrosoftUpdate]
> > 2006-08-04 09:15:29 5320 c28 COMAPI -------------
> > 2006-08-04 09:15:29 5320 580 COMAPI WARNING: Category is missing metadata
> > (00000B04), hr=8024001D
> > 2006-08-04 09:15:29 5320 580 COMAPI FATAL: Bad category
> > e0789628-ce08-4437-be74-2495b842f43b returned by the service.
> > 2006-08-04 09:15:34 1576 1724 Report REPORT EVENT:
> > {67F39B07-6735-40E2-98E7-13A1807901A0} 2006-08-04
> > 09:15:29+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items.
> >
> >
> >
> >
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>dognosh,
> >>
> >>Open the WindowsUpdate.log located in the WINDOWS directory (folder).
> >>Either post the last 20 - 30 lines of the log for the date of the last
> >>visit to Windows Update or locate the error codes associated with the
> >>last failed update attempt and post what you find into your response.
> >>
> >>( The error codes will look similar to this one :
> >>0x8024400D )
> >>
> >>MowGreen [MVP 2003-2006]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>dognosh wrote:
> >>
> >>
> >>>new laptop with xp mce on it
> >>>updated outlook fine but always failed windows updates
> >>>
> >>>all through my laptop's 2 week history i get the following when trying to
> >>>use windows or microsoft update ?
> >>>
> >>>"The website has encountered a problem and cannot display the page you are
> >>>trying to view. The options provided below might help you solve the problem"
> >>
>
 
Reply With Quote
 
dognosh
Guest
Posts: n/a

 
      08-04-2006
okl for the first time i noticed the error number,all the way to the right
and in grey, why ? ! ! !
Error number: 0x8024001D

i searched and found this,i'll try it out :
http://www.microsoft.com/communities...250c499ab6&p=1

"MowGreen [MVP]" wrote:

> Is NOD32 the installed antivirus ? If so, see this :
> http://support.microsoft.com/kb/902322
>
> If not, what are the firewall and antivirus software being used ?
> If there is a download accelerator, 3rd party popup or Cookie blocker
> being used, please temporarily disable them and revisit Windows Update
> to see if one of those were the issue.
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> dognosh wrote:
>
> > ty mowgreen
> > again it came back with error
> > here it is
> >
> > 2006-08-04 09:14:47 5320 580 COMAPI -------------
> > 2006-08-04 09:14:47 5320 580 COMAPI -- START -- COMAPI: Search [ClientId =
> > MicrosoftUpdate]
> > 2006-08-04 09:14:47 5320 580 COMAPI ---------
> > 2006-08-04 09:14:47 5320 580 COMAPI - Online = Yes; Ignore download
> > priority = No
> > 2006-08-04 09:14:47 5320 580 COMAPI - Criteria = "IsInstalled=0 and
> > IsHidden=1"
> > 2006-08-04 09:14:47 5320 580 COMAPI - ServiceID =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}
> > 2006-08-04 09:14:47 5320 580 COMAPI <<-- SUBMITTED -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2006-08-04 09:14:47 1576 1724 Agent *************
> > 2006-08-04 09:14:47 1576 1724 Agent ** START ** Agent: Finding updates
> > [CallerId = MicrosoftUpdate]
> > 2006-08-04 09:14:47 1576 1724 Agent *********
> > 2006-08-04 09:14:50 1576 1724 PT +++++++++++ PT: Synchronizing server
> > updates +++++++++++
> > 2006-08-04 09:14:50 1576 1724 PT + ServiceId =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> > https://update.microsoft.com/v6/Clie...ce/client.asmx
> > 2006-08-04 09:15:26 1576 1724 PT +++++++++++ PT: Synchronizing extended
> > update info +++++++++++
> > 2006-08-04 09:15:26 1576 1724 PT + ServiceId =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> > https://update.microsoft.com/v6/Clie...ce/client.asmx
> > 2006-08-04 09:15:29 1576 1724 Agent * Found 0 updates and 20 categories in
> > search
> > 2006-08-04 09:15:29 1576 1724 Agent *********
> > 2006-08-04 09:15:29 1576 1724 Agent ** END ** Agent: Finding updates
> > [CallerId = MicrosoftUpdate]
> > 2006-08-04 09:15:29 1576 1724 Agent *************
> > 2006-08-04 09:15:29 5320 c28 COMAPI >>-- RESUMED -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2006-08-04 09:15:29 5320 c28 COMAPI - Updates found = 0
> > 2006-08-04 09:15:29 5320 c28 COMAPI ---------
> > 2006-08-04 09:15:29 5320 c28 COMAPI -- END -- COMAPI: Search [ClientId =
> > MicrosoftUpdate]
> > 2006-08-04 09:15:29 5320 c28 COMAPI -------------
> > 2006-08-04 09:15:29 5320 580 COMAPI WARNING: Category is missing metadata
> > (00000B04), hr=8024001D
> > 2006-08-04 09:15:29 5320 580 COMAPI FATAL: Bad category
> > e0789628-ce08-4437-be74-2495b842f43b returned by the service.
> > 2006-08-04 09:15:34 1576 1724 Report REPORT EVENT:
> > {67F39B07-6735-40E2-98E7-13A1807901A0} 2006-08-04
> > 09:15:29+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items.
> >
> >
> >
> >
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>dognosh,
> >>
> >>Open the WindowsUpdate.log located in the WINDOWS directory (folder).
> >>Either post the last 20 - 30 lines of the log for the date of the last
> >>visit to Windows Update or locate the error codes associated with the
> >>last failed update attempt and post what you find into your response.
> >>
> >>( The error codes will look similar to this one :
> >>0x8024400D )
> >>
> >>MowGreen [MVP 2003-2006]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>dognosh wrote:
> >>
> >>
> >>>new laptop with xp mce on it
> >>>updated outlook fine but always failed windows updates
> >>>
> >>>all through my laptop's 2 week history i get the following when trying to
> >>>use windows or microsoft update ?
> >>>
> >>>"The website has encountered a problem and cannot display the page you are
> >>>trying to view. The options provided below might help you solve the problem"
> >>
>
 
Reply With Quote
 
dognosh
Guest
Posts: n/a

 
      08-04-2006
hi again !
ok it seemed to work but i still got errors and this and that. . . .
MS update now just shows green bar forever but windows update works

hmmm,very confused,anyway thank you for your time and i will post again if i
encounter other update problems

"MowGreen [MVP]" wrote:

> Is NOD32 the installed antivirus ? If so, see this :
> http://support.microsoft.com/kb/902322
>
> If not, what are the firewall and antivirus software being used ?
> If there is a download accelerator, 3rd party popup or Cookie blocker
> being used, please temporarily disable them and revisit Windows Update
> to see if one of those were the issue.
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> dognosh wrote:
>
> > ty mowgreen
> > again it came back with error
> > here it is
> >
> > 2006-08-04 09:14:47 5320 580 COMAPI -------------
> > 2006-08-04 09:14:47 5320 580 COMAPI -- START -- COMAPI: Search [ClientId =
> > MicrosoftUpdate]
> > 2006-08-04 09:14:47 5320 580 COMAPI ---------
> > 2006-08-04 09:14:47 5320 580 COMAPI - Online = Yes; Ignore download
> > priority = No
> > 2006-08-04 09:14:47 5320 580 COMAPI - Criteria = "IsInstalled=0 and
> > IsHidden=1"
> > 2006-08-04 09:14:47 5320 580 COMAPI - ServiceID =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}
> > 2006-08-04 09:14:47 5320 580 COMAPI <<-- SUBMITTED -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2006-08-04 09:14:47 1576 1724 Agent *************
> > 2006-08-04 09:14:47 1576 1724 Agent ** START ** Agent: Finding updates
> > [CallerId = MicrosoftUpdate]
> > 2006-08-04 09:14:47 1576 1724 Agent *********
> > 2006-08-04 09:14:50 1576 1724 PT +++++++++++ PT: Synchronizing server
> > updates +++++++++++
> > 2006-08-04 09:14:50 1576 1724 PT + ServiceId =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> > https://update.microsoft.com/v6/Clie...ce/client.asmx
> > 2006-08-04 09:15:26 1576 1724 PT +++++++++++ PT: Synchronizing extended
> > update info +++++++++++
> > 2006-08-04 09:15:26 1576 1724 PT + ServiceId =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> > https://update.microsoft.com/v6/Clie...ce/client.asmx
> > 2006-08-04 09:15:29 1576 1724 Agent * Found 0 updates and 20 categories in
> > search
> > 2006-08-04 09:15:29 1576 1724 Agent *********
> > 2006-08-04 09:15:29 1576 1724 Agent ** END ** Agent: Finding updates
> > [CallerId = MicrosoftUpdate]
> > 2006-08-04 09:15:29 1576 1724 Agent *************
> > 2006-08-04 09:15:29 5320 c28 COMAPI >>-- RESUMED -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2006-08-04 09:15:29 5320 c28 COMAPI - Updates found = 0
> > 2006-08-04 09:15:29 5320 c28 COMAPI ---------
> > 2006-08-04 09:15:29 5320 c28 COMAPI -- END -- COMAPI: Search [ClientId =
> > MicrosoftUpdate]
> > 2006-08-04 09:15:29 5320 c28 COMAPI -------------
> > 2006-08-04 09:15:29 5320 580 COMAPI WARNING: Category is missing metadata
> > (00000B04), hr=8024001D
> > 2006-08-04 09:15:29 5320 580 COMAPI FATAL: Bad category
> > e0789628-ce08-4437-be74-2495b842f43b returned by the service.
> > 2006-08-04 09:15:34 1576 1724 Report REPORT EVENT:
> > {67F39B07-6735-40E2-98E7-13A1807901A0} 2006-08-04
> > 09:15:29+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items.
> >
> >
> >
> >
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>dognosh,
> >>
> >>Open the WindowsUpdate.log located in the WINDOWS directory (folder).
> >>Either post the last 20 - 30 lines of the log for the date of the last
> >>visit to Windows Update or locate the error codes associated with the
> >>last failed update attempt and post what you find into your response.
> >>
> >>( The error codes will look similar to this one :
> >>0x8024400D )
> >>
> >>MowGreen [MVP 2003-2006]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>dognosh wrote:
> >>
> >>
> >>>new laptop with xp mce on it
> >>>updated outlook fine but always failed windows updates
> >>>
> >>>all through my laptop's 2 week history i get the following when trying to
> >>>use windows or microsoft update ?
> >>>
> >>>"The website has encountered a problem and cannot display the page you are
> >>>trying to view. The options provided below might help you solve the problem"
> >>
>
 
Reply With Quote
 
MowGreen [MVP]
Guest
Posts: n/a

 
      08-06-2006
From an earlier post by you :

> no,i run norton internet security 2006

I'd bet my house that the update issues stem from NIS 2006. Simply put,
it's not compatible with most XP systems.
Did you specifically allow connections to WIndows Update using ports 80
and 443 ?
Are ActiveX objects being blocked ?
Is BITS functioning correctly ? - Go to Start > Run, type in
services.msc
Click OK
Scroll down to Background Intelligent Transfer Service
Double click it
If the Startup type is set to Manual, click on the Start button if the
Service status shows Stopped.
Did it start ?

Frankly, with NIS 2006 there may be damage to BITS, ActiveX may be
blocked, scripting may be blocked, Cookies may be blocked, etc.
The list is almost endless. One has to be extremely fortunate to be able
to update successfully with NIS 2006 installed, or for that matter, to
have a stable OS.
Unfortunately, this is not the situation in your case. NIS is preventing
the system from updating successfully.


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


dognosh wrote:

> hi again !
> ok it seemed to work but i still got errors and this and that. . . .
> MS update now just shows green bar forever but windows update works
>
> hmmm,very confused,anyway thank you for your time and i will post again if i
> encounter other update problems
>
> "MowGreen [MVP]" wrote:
>
>
>>Is NOD32 the installed antivirus ? If so, see this :
>>http://support.microsoft.com/kb/902322
>>
>>If not, what are the firewall and antivirus software being used ?
>>If there is a download accelerator, 3rd party popup or Cookie blocker
>>being used, please temporarily disable them and revisit Windows Update
>>to see if one of those were the issue.
>>
>>MowGreen [MVP 2003-2006]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>dognosh wrote:
>>
>>
>>>ty mowgreen
>>>again it came back with error
>>>here it is
>>>
>>>2006-08-04 09:14:47 5320 580 COMAPI -------------
>>>2006-08-04 09:14:47 5320 580 COMAPI -- START -- COMAPI: Search [ClientId =
>>>MicrosoftUpdate]
>>>2006-08-04 09:14:47 5320 580 COMAPI ---------
>>>2006-08-04 09:14:47 5320 580 COMAPI - Online = Yes; Ignore download
>>>priority = No
>>>2006-08-04 09:14:47 5320 580 COMAPI - Criteria = "IsInstalled=0 and
>>>IsHidden=1"
>>>2006-08-04 09:14:47 5320 580 COMAPI - ServiceID =
>>>{7971F918-A847-4430-9279-4A52D1EFE18D}
>>>2006-08-04 09:14:47 5320 580 COMAPI <<-- SUBMITTED -- COMAPI: Search
>>>[ClientId = MicrosoftUpdate]
>>>2006-08-04 09:14:47 1576 1724 Agent *************
>>>2006-08-04 09:14:47 1576 1724 Agent ** START ** Agent: Finding updates
>>>[CallerId = MicrosoftUpdate]
>>>2006-08-04 09:14:47 1576 1724 Agent *********
>>>2006-08-04 09:14:50 1576 1724 PT +++++++++++ PT: Synchronizing server
>>>updates +++++++++++
>>>2006-08-04 09:14:50 1576 1724 PT + ServiceId =
>>>{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
>>>https://update.microsoft.com/v6/Clie...ce/client.asmx
>>>2006-08-04 09:15:26 1576 1724 PT +++++++++++ PT: Synchronizing extended
>>>update info +++++++++++
>>>2006-08-04 09:15:26 1576 1724 PT + ServiceId =
>>>{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
>>>https://update.microsoft.com/v6/Clie...ce/client.asmx
>>>2006-08-04 09:15:29 1576 1724 Agent * Found 0 updates and 20 categories in
>>>search
>>>2006-08-04 09:15:29 1576 1724 Agent *********
>>>2006-08-04 09:15:29 1576 1724 Agent ** END ** Agent: Finding updates
>>>[CallerId = MicrosoftUpdate]
>>>2006-08-04 09:15:29 1576 1724 Agent *************
>>>2006-08-04 09:15:29 5320 c28 COMAPI >>-- RESUMED -- COMAPI: Search
>>>[ClientId = MicrosoftUpdate]
>>>2006-08-04 09:15:29 5320 c28 COMAPI - Updates found = 0
>>>2006-08-04 09:15:29 5320 c28 COMAPI ---------
>>>2006-08-04 09:15:29 5320 c28 COMAPI -- END -- COMAPI: Search [ClientId =
>>>MicrosoftUpdate]
>>>2006-08-04 09:15:29 5320 c28 COMAPI -------------
>>>2006-08-04 09:15:29 5320 580 COMAPI WARNING: Category is missing metadata
>>>(00000B04), hr=8024001D
>>>2006-08-04 09:15:29 5320 580 COMAPI FATAL: Bad category
>>>e0789628-ce08-4437-be74-2495b842f43b returned by the service.
>>>2006-08-04 09:15:34 1576 1724 Report REPORT EVENT:
>>>{67F39B07-6735-40E2-98E7-13A1807901A0} 2006-08-04
>>>09:15:29+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items.
>>>
>>>
>>>
>>>
>>>
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>dognosh,
>>>>
>>>>Open the WindowsUpdate.log located in the WINDOWS directory (folder).
>>>>Either post the last 20 - 30 lines of the log for the date of the last
>>>>visit to Windows Update or locate the error codes associated with the
>>>>last failed update attempt and post what you find into your response.
>>>>
>>>>( The error codes will look similar to this one :
>>>>0x8024400D )
>>>>
>>>>MowGreen [MVP 2003-2006]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>dognosh wrote:
>>>>
>>>>
>>>>
>>>>>new laptop with xp mce on it
>>>>>updated outlook fine but always failed windows updates
>>>>>
>>>>>all through my laptop's 2 week history i get the following when trying to
>>>>>use windows or microsoft update ?
>>>>>
>>>>>"The website has encountered a problem and cannot display the page you are
>>>>>trying to view. The options provided below might help you solve the problem"
>>>>
 
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