Win 2000 update problem

Hi,
When I do express scan on windows update site,it says one high priority
update is available i.e IE6 SP1. But when I click on install updates button
it fails to install.Can someone tell me what's wrong. OS - Win 2000 server
SP4.
Thanks

Do look at your Windows Update log file, and "only" get the set of entries for the "last" date / or last session at Windows Update (or Automatic Updates).
I'd like to see (posted back here) the set of entries for that day.

Use Notepad or Wordpad and take a look at (usually C:\WINNT or \Windows )
%windir%\WindowsUpdate.log

Scan down to the bottom. Review contents.
You need to look for entries marked "Error" such as 0x......... (where ....... are numbers)

See KB 902093 How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

Small tips: Before invoking Windows Update, empty your temporary internet cache and close your browser. Temporarily close & disable the antivirus before going to W U (re-anable after update completed).

--
Maurice N
MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
-----


"Talib" wrote in message news:B830EA49-941D-4D37-A70E-...
> Hi,
> When I do express scan on windows update site,it says one high priority
> update is available i.e IE6 SP1. But when I click on install updates button
> it fails to install.Can someone tell me what's wrong. OS - Win 2000 server
> SP4.
> Thanks
>

Hi Maurice,
I checked the windowsupdate logfile & found the following errors:

2006-05-02 09:13:08 884 574 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80041017
2006-05-02 09:14:02 884 5e4 AU # 6 updates detected
2006-05-02 09:14:02 884 5e4 AU FATAL: Failed to add detection results,
error = 0x80070002
2006-05-02 09:14:02 884 5e4 AU # WARNING: Exit code = 0x80070002
2006-05-02 09:14:16 884 574 Misc WARNING: Send failed with hr = 80072ee7.
2006-05-02 09:14:16 884 574 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2006-05-02 09:14:16 884 574 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://rs.update.microsoft.com/odf/v6odf.xml>. error 0x80072ee7
2006-05-02 09:14:16 884 574 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
2006-05-02 09:14:16 884 574 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072ee7

Hi Maurice,
I tried windows update after emptying the temporary internet folder &
disabling the antivirus & I was able to download that particular update.

Thanks for your help

Ok. YW.
--
Maurice N
MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
-----

"Talib" <> wrote in message news:9C880442-B59C-4939-B86C-...
> Hi Maurice,
> I tried windows update after emptying the temporary internet folder &
> disabling the antivirus & I was able to download that particular update.
>
> Thanks for your help