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Win 2K Pro MS04-024 (KB83965) and MS04-037 (KB841356) updates fail to install

 
 
blairslight
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Posts: n/a

 
      11-17-2004
Hello, I am running Win 2K Pro SP4 fresh install (reformatted drive).
Windows update has worked fine except for two critical updates that
WILL NOT INSTALL. MS04-024 (KB83965) and MS04-037 (KB841356). I
receive the message 'No Updates Were Installed'. The following items
failed to install. To try installing them again, click Review and
install updates and then click Install again. I have tried rebooting
and trying the updates but again they fail. I have downloaded the
updates individually to the hard drive. I attempt to install the
updates and receive a File is Corrupt error (for each of the two
updates) and the update process fails. I have been able to install
other updates (optional - not critcal) before and after except for
these specific ones. I have been looking in the groups/web till my
eyes hurt. Any help is appreciated. Thank you.
 
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Pat Walters [MSFT]
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Posts: n/a

 
      11-30-2004
"Blairslight",

Would you please post the end of your Windows Update.log
to this thread, so that we could take a look at the error?

To do this:
1. notepad.exe "%windir%\windows update.log"
2. Once the log is open, scroll to the bottom
3. At the bottom, scroll up to capture the errors
4. Post them in a reply to this posting!

..

>-----Original Message-----
>Hello, I am running Win 2K Pro SP4 fresh install

(reformatted drive).
> Windows update has worked fine except for two critical

updates that
>WILL NOT INSTALL. MS04-024 (KB83965) and MS04-037

(KB841356). I
>receive the message 'No Updates Were Installed'. The

following items
>failed to install. To try installing them again, click

Review and
>install updates and then click Install again. I have

tried rebooting
>and trying the updates but again they fail. I have

downloaded the
>updates individually to the hard drive. I attempt to

install the
>updates and receive a File is Corrupt error (for each of

the two
>updates) and the update process fails. I have been able

to install
>other updates (optional - not critcal) before and after

except for
>these specific ones. I have been looking in the

groups/web till my
>eyes hurt. Any help is appreciated. Thank you.
>.
>

 
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