Win update doesnt work !!

Hello all,

I instantly get an error message when trying to access Win update page. Here
you can see what the message looks like
http://myftp.hotmail.ru/Snapshot.gif

I have Windows XP Home Edition and my Windows is fully licensed, in case of
any doubts.

What do I do to resolve the issue?

Show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tuto...l62.html#winxp

Using Windows Explorer, navigate to
WINDOWS\SoftwareDistribution
Delete the contents of WuRedir or drag the entire folder to the Recycle Bin
IF you get a message that a file is in use by another program, then stop
the Automatic Update service by going to Start > Run > type in

net stop wuauserv
Click OK or press Enter
Restart the service after doing the above from Start > Run > type in

net start wuauserv
Click OK or press Enter

Then download and SAVE the latest version of the Windows Update Agent,
if it hasn't already come down via Automatic Updates :
x86 [32bit]
http://go.microsoft.com/fwlink/?LinkID=91237
Download and save KB927891 if it hasn't already come down via AU :
http://www.microsoft.com/downloads/d...9-404327772E5A

Install WUA first, then run WindowsXP-KB927891-v3-x86-ENU.exe
Restart the system and revisit Windows Update.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Jimmy Ionic wrote:

> Hello all,
>
> I instantly get an error message when trying to access Win update page. Here
> you can see what the message looks like
> http://myftp.hotmail.ru/Snapshot.gif
>
> I have Windows XP Home Edition and my Windows is fully licensed, in case of
> any doubts.
>
> What do I do to resolve the issue?

I have the same problem on a Sony Vaio RS320 with Win XP Home Sp2. I moved
the Software Distribution folder to the Recycle bin and got the following
result when installing WUA - "Install failed with following error number:
ox80070020"
Any suggestions?

"MowGreen [MVP]" wrote:

> Show hidden files, folders, and system files:
> http://www.bleepingcomputer.com/tuto...l62.html#winxp
>
> Using Windows Explorer, navigate to
> WINDOWS\SoftwareDistribution
> Delete the contents of WuRedir or drag the entire folder to the Recycle Bin
> IF you get a message that a file is in use by another program, then stop
> the Automatic Update service by going to Start > Run > type in
>
> net stop wuauserv
> Click OK or press Enter
> Restart the service after doing the above from Start > Run > type in
>
> net start wuauserv
> Click OK or press Enter
>
> Then download and SAVE the latest version of the Windows Update Agent,
> if it hasn't already come down via Automatic Updates :
> x86 [32bit]
> http://go.microsoft.com/fwlink/?LinkID=91237
> Download and save KB927891 if it hasn't already come down via AU :
> http://www.microsoft.com/downloads/d...9-404327772E5A
>
> Install WUA first, then run WindowsXP-KB927891-v3-x86-ENU.exe
> Restart the system and revisit Windows Update.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Jimmy Ionic wrote:
>
> > Hello all,
> >
> > I instantly get an error message when trying to access Win update page. Here
> > you can see what the message looks like
> > http://myftp.hotmail.ru/Snapshot.gif
> >
> > I have Windows XP Home Edition and my Windows is fully licensed, in case of
> > any doubts.
> >
> > What do I do to resolve the issue?
>

PROBLEM SOLVED: I did a little more looking into the error code - turned off
my AV (both Symantec and Spybot) and successfully completed the Windows
Update. Don't forget to turn your AV back on!

"nielsenn" wrote:

> I have the same problem on a Sony Vaio RS320 with Win XP Home Sp2. I moved
> the Software Distribution folder to the Recycle bin and got the following
> result when installing WUA - "Install failed with following error number:
> ox80070020"
> Any suggestions?
>
> "MowGreen [MVP]" wrote:
>
> > Show hidden files, folders, and system files:
> > http://www.bleepingcomputer.com/tuto...l62.html#winxp
> >
> > Using Windows Explorer, navigate to
> > WINDOWS\SoftwareDistribution
> > Delete the contents of WuRedir or drag the entire folder to the Recycle Bin
> > IF you get a message that a file is in use by another program, then stop
> > the Automatic Update service by going to Start > Run > type in
> >
> > net stop wuauserv
> > Click OK or press Enter
> > Restart the service after doing the above from Start > Run > type in
> >
> > net start wuauserv
> > Click OK or press Enter
> >
> > Then download and SAVE the latest version of the Windows Update Agent,
> > if it hasn't already come down via Automatic Updates :
> > x86 [32bit]
> > http://go.microsoft.com/fwlink/?LinkID=91237
> > Download and save KB927891 if it hasn't already come down via AU :
> > http://www.microsoft.com/downloads/d...9-404327772E5A
> >
> > Install WUA first, then run WindowsXP-KB927891-v3-x86-ENU.exe
> > Restart the system and revisit Windows Update.
> >
> > MowGreen [MVP 2003-2007]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> >
> > Jimmy Ionic wrote:
> >
> > > Hello all,
> > >
> > > I instantly get an error message when trying to access Win update page. Here
> > > you can see what the message looks like
> > > http://myftp.hotmail.ru/Snapshot.gif
> > >
> > > I have Windows XP Home Edition and my Windows is fully licensed, in case of
> > > any doubts.
> > >
> > > What do I do to resolve the issue?
> >

Spybot's TeaTimer is the cause of error 0xx80070020. Disable it prior to
accessing the Windows Update site.
The author's of Spybot have been notified about this issue.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

nielsenn wrote:

> PROBLEM SOLVED: I did a little more looking into the error code - turned off
> my AV (both Symantec and Spybot) and successfully completed the Windows
> Update. Don't forget to turn your AV back on!
>
> "nielsenn" wrote:
>
>
>>I have the same problem on a Sony Vaio RS320 with Win XP Home Sp2. I moved
>>the Software Distribution folder to the Recycle bin and got the following
>>result when installing WUA - "Install failed with following error number:
>>ox80070020"
>>Any suggestions?
>>
>>"MowGreen [MVP]" wrote:
>>
>>
>>>Show hidden files, folders, and system files:
>>>http://www.bleepingcomputer.com/tuto...l62.html#winxp
>>>
>>>Using Windows Explorer, navigate to
>>>WINDOWS\SoftwareDistribution
>>>Delete the contents of WuRedir or drag the entire folder to the Recycle Bin
>>>IF you get a message that a file is in use by another program, then stop
>>>the Automatic Update service by going to Start > Run > type in
>>>
>>>net stop wuauserv
>>>Click OK or press Enter
>>>Restart the service after doing the above from Start > Run > type in
>>>
>>>net start wuauserv
>>>Click OK or press Enter
>>>
>>>Then download and SAVE the latest version of the Windows Update Agent,
>>>if it hasn't already come down via Automatic Updates :
>>>x86 [32bit]
>>>http://go.microsoft.com/fwlink/?LinkID=91237
>>>Download and save KB927891 if it hasn't already come down via AU :
>>>http://www.microsoft.com/downloads/d...9-404327772E5A
>>>
>>>Install WUA first, then run WindowsXP-KB927891-v3-x86-ENU.exe
>>>Restart the system and revisit Windows Update.
>>>
>>>MowGreen [MVP 2003-2007]
>>>===============
>>> *-343-* FDNY
>>>Never Forgotten
>>>===============
>>>
>>>
>>>
>>>Jimmy Ionic wrote:
>>>
>>>
>>>>Hello all,
>>>>
>>>>I instantly get an error message when trying to access Win update page. Here
>>>>you can see what the message looks like
>>>>http://myftp.hotmail.ru/Snapshot.gif
>>>>
>>>>I have Windows XP Home Edition and my Windows is fully licensed, in case of
>>>>any doubts.
>>>>
>>>>What do I do to resolve the issue?
>>>

i am having the same update problem on three different computers. i do not
have spybot installed on two computers but is installed on the one that uses
internet for mail. going through server 2003R2 for interent. 5 other
computers on this network are working but they do not have internet access
until i do updates but will update. have eset antivirus and windows defender.
can no longer update on just these 3. have tried deleting the WuRedir folder
and reinstalling windows update agent and kb927891 and uninstalling ie 7 and
reinstalling. still no update. any ideas?

"MowGreen [MVP]" wrote:

> Spybot's TeaTimer is the cause of error 0xx80070020. Disable it prior to
> accessing the Windows Update site.
> The author's of Spybot have been notified about this issue.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> nielsenn wrote:
>
> > PROBLEM SOLVED: I did a little more looking into the error code - turned off
> > my AV (both Symantec and Spybot) and successfully completed the Windows
> > Update. Don't forget to turn your AV back on!
> >
> > "nielsenn" wrote:
> >
> >
> >>I have the same problem on a Sony Vaio RS320 with Win XP Home Sp2. I moved
> >>the Software Distribution folder to the Recycle bin and got the following
> >>result when installing WUA - "Install failed with following error number:
> >>ox80070020"
> >>Any suggestions?
> >>
> >>"MowGreen [MVP]" wrote:
> >>
> >>
> >>>Show hidden files, folders, and system files:
> >>>http://www.bleepingcomputer.com/tuto...l62.html#winxp
> >>>
> >>>Using Windows Explorer, navigate to
> >>>WINDOWS\SoftwareDistribution
> >>>Delete the contents of WuRedir or drag the entire folder to the Recycle Bin
> >>>IF you get a message that a file is in use by another program, then stop
> >>>the Automatic Update service by going to Start > Run > type in
> >>>
> >>>net stop wuauserv
> >>>Click OK or press Enter
> >>>Restart the service after doing the above from Start > Run > type in
> >>>
> >>>net start wuauserv
> >>>Click OK or press Enter
> >>>
> >>>Then download and SAVE the latest version of the Windows Update Agent,
> >>>if it hasn't already come down via Automatic Updates :
> >>>x86 [32bit]
> >>>http://go.microsoft.com/fwlink/?LinkID=91237
> >>>Download and save KB927891 if it hasn't already come down via AU :
> >>>http://www.microsoft.com/downloads/d...9-404327772E5A
> >>>
> >>>Install WUA first, then run WindowsXP-KB927891-v3-x86-ENU.exe
> >>>Restart the system and revisit Windows Update.
> >>>
> >>>MowGreen [MVP 2003-2007]
> >>>===============
> >>> *-343-* FDNY
> >>>Never Forgotten
> >>>===============
> >>>
> >>>
> >>>
> >>>Jimmy Ionic wrote:
> >>>
> >>>
> >>>>Hello all,
> >>>>
> >>>>I instantly get an error message when trying to access Win update page. Here
> >>>>you can see what the message looks like
> >>>>http://myftp.hotmail.ru/Snapshot.gif
> >>>>
> >>>>I have Windows XP Home Edition and my Windows is fully licensed, in case of
> >>>>any doubts.
> >>>>
> >>>>What do I do to resolve the issue?
> >>>
>

Roll back to IE6 and see if that helps.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

Rick wrote:

> i am having the same update problem on three different computers. i do not
> have spybot installed on two computers but is installed on the one that uses
> internet for mail. going through server 2003R2 for interent. 5 other
> computers on this network are working but they do not have internet access
> until i do updates but will update. have eset antivirus and windows defender.
> can no longer update on just these 3. have tried deleting the WuRedir folder
> and reinstalling windows update agent and kb927891 and uninstalling ie 7 and
> reinstalling. still no update. any ideas?
>
> "MowGreen [MVP]" wrote:
>
>
>>Spybot's TeaTimer is the cause of error 0xx80070020. Disable it prior to
>>accessing the Windows Update site.
>>The author's of Spybot have been notified about this issue.
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>nielsenn wrote:
>>
>>
>>>PROBLEM SOLVED: I did a little more looking into the error code - turned off
>>>my AV (both Symantec and Spybot) and successfully completed the Windows
>>>Update. Don't forget to turn your AV back on!
>>>
>>>"nielsenn" wrote:
>>>
>>>
>>>
>>>>I have the same problem on a Sony Vaio RS320 with Win XP Home Sp2. I moved
>>>>the Software Distribution folder to the Recycle bin and got the following
>>>>result when installing WUA - "Install failed with following error number:
>>>>ox80070020"
>>>>Any suggestions?
>>>>
>>>>"MowGreen [MVP]" wrote:
>>>>
>>>>
>>>>
>>>>>Show hidden files, folders, and system files:
>>>>>http://www.bleepingcomputer.com/tuto...l62.html#winxp
>>>>>
>>>>>Using Windows Explorer, navigate to
>>>>>WINDOWS\SoftwareDistribution
>>>>>Delete the contents of WuRedir or drag the entire folder to the Recycle Bin
>>>>>IF you get a message that a file is in use by another program, then stop
>>>>>the Automatic Update service by going to Start > Run > type in
>>>>>
>>>>>net stop wuauserv
>>>>>Click OK or press Enter
>>>>>Restart the service after doing the above from Start > Run > type in
>>>>>
>>>>>net start wuauserv
>>>>>Click OK or press Enter
>>>>>
>>>>>Then download and SAVE the latest version of the Windows Update Agent,
>>>>>if it hasn't already come down via Automatic Updates :
>>>>>x86 [32bit]
>>>>>http://go.microsoft.com/fwlink/?LinkID=91237
>>>>>Download and save KB927891 if it hasn't already come down via AU :
>>>>>http://www.microsoft.com/downloads/d...9-404327772E5A
>>>>>
>>>>>Install WUA first, then run WindowsXP-KB927891-v3-x86-ENU.exe
>>>>>Restart the system and revisit Windows Update.
>>>>>
>>>>>MowGreen [MVP 2003-2007]
>>>>>===============
>>>>> *-343-* FDNY
>>>>>Never Forgotten
>>>>>===============
>>>>>
>>>>>
>>>>>
>>>>>Jimmy Ionic wrote:
>>>>>
>>>>>
>>>>>
>>>>>>Hello all,
>>>>>>
>>>>>>I instantly get an error message when trying to access Win update page. Here
>>>>>>you can see what the message looks like
>>>>>>http://myftp.hotmail.ru/Snapshot.gif
>>>>>>
>>>>>>I have Windows XP Home Edition and my Windows is fully licensed, in case of
>>>>>>any doubts.
>>>>>>
>>>>>>What do I do to resolve the issue?
>>>>>

Sorry it took so long to answer. i tried rolling back to ie 6 and still same
problem. tried it on all 3 computers. about ready to wipe them clean and
reformat and reinstall. hope there is an easier way. thanks for the help.
greatly appreciated

"MowGreen [MVP]" wrote:

> Roll back to IE6 and see if that helps.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> Rick wrote:
>
> > i am having the same update problem on three different computers. i do not
> > have spybot installed on two computers but is installed on the one that uses
> > internet for mail. going through server 2003R2 for interent. 5 other
> > computers on this network are working but they do not have internet access
> > until i do updates but will update. have eset antivirus and windows defender.
> > can no longer update on just these 3. have tried deleting the WuRedir folder
> > and reinstalling windows update agent and kb927891 and uninstalling ie 7 and
> > reinstalling. still no update. any ideas?
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Spybot's TeaTimer is the cause of error 0xx80070020. Disable it prior to
> >>accessing the Windows Update site.
> >>The author's of Spybot have been notified about this issue.
> >>
> >>MowGreen [MVP 2003-2007]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>nielsenn wrote:
> >>
> >>
> >>>PROBLEM SOLVED: I did a little more looking into the error code - turned off
> >>>my AV (both Symantec and Spybot) and successfully completed the Windows
> >>>Update. Don't forget to turn your AV back on!
> >>>
> >>>"nielsenn" wrote:
> >>>
> >>>
> >>>
> >>>>I have the same problem on a Sony Vaio RS320 with Win XP Home Sp2. I moved
> >>>>the Software Distribution folder to the Recycle bin and got the following
> >>>>result when installing WUA - "Install failed with following error number:
> >>>>ox80070020"
> >>>>Any suggestions?
> >>>>
> >>>>"MowGreen [MVP]" wrote:
> >>>>
> >>>>
> >>>>
> >>>>>Show hidden files, folders, and system files:
> >>>>>http://www.bleepingcomputer.com/tuto...l62.html#winxp
> >>>>>
> >>>>>Using Windows Explorer, navigate to
> >>>>>WINDOWS\SoftwareDistribution
> >>>>>Delete the contents of WuRedir or drag the entire folder to the Recycle Bin
> >>>>>IF you get a message that a file is in use by another program, then stop
> >>>>>the Automatic Update service by going to Start > Run > type in
> >>>>>
> >>>>>net stop wuauserv
> >>>>>Click OK or press Enter
> >>>>>Restart the service after doing the above from Start > Run > type in
> >>>>>
> >>>>>net start wuauserv
> >>>>>Click OK or press Enter
> >>>>>
> >>>>>Then download and SAVE the latest version of the Windows Update Agent,
> >>>>>if it hasn't already come down via Automatic Updates :
> >>>>>x86 [32bit]
> >>>>>http://go.microsoft.com/fwlink/?LinkID=91237
> >>>>>Download and save KB927891 if it hasn't already come down via AU :
> >>>>>http://www.microsoft.com/downloads/d...9-404327772E5A
> >>>>>
> >>>>>Install WUA first, then run WindowsXP-KB927891-v3-x86-ENU.exe
> >>>>>Restart the system and revisit Windows Update.
> >>>>>
> >>>>>MowGreen [MVP 2003-2007]
> >>>>>===============
> >>>>> *-343-* FDNY
> >>>>>Never Forgotten
> >>>>>===============
> >>>>>
> >>>>>
> >>>>>
> >>>>>Jimmy Ionic wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>>Hello all,
> >>>>>>
> >>>>>>I instantly get an error message when trying to access Win update page. Here
> >>>>>>you can see what the message looks like
> >>>>>>http://myftp.hotmail.ru/Snapshot.gif
> >>>>>>
> >>>>>>I have Windows XP Home Edition and my Windows is fully licensed, in case of
> >>>>>>any doubts.
> >>>>>>
> >>>>>>What do I do to resolve the issue?
> >>>>>
>

Before wiping/reloading, check the windowsupdate.log on the 3 boxes

Start > Run > type in

%windir%\windowsupdate.log
Click OK or press Enter

Scroll down towards the bottom for the most recent entries. Look for
error codes in this format : 0xXXXXXXXX

Post back with either a snippet of the afflicted systems' logs are the
section of the log that contains them.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Rick wrote:

> Sorry it took so long to answer. i tried rolling back to ie 6 and still same
> problem. tried it on all 3 computers. about ready to wipe them clean and
> reformat and reinstall. hope there is an easier way. thanks for the help.
> greatly appreciated
>
> "MowGreen [MVP]" wrote:
>
>
>>Roll back to IE6 and see if that helps.
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>Rick wrote:
>>
>>
>>>i am having the same update problem on three different computers. i do not
>>>have spybot installed on two computers but is installed on the one that uses
>>>internet for mail. going through server 2003R2 for interent. 5 other
>>>computers on this network are working but they do not have internet access
>>>until i do updates but will update. have eset antivirus and windows defender.
>>>can no longer update on just these 3. have tried deleting the WuRedir folder
>>>and reinstalling windows update agent and kb927891 and uninstalling ie 7 and
>>>reinstalling. still no update. any ideas?
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>Spybot's TeaTimer is the cause of error 0xx80070020. Disable it prior to
>>>>accessing the Windows Update site.
>>>>The author's of Spybot have been notified about this issue.
>>>>
>>>>MowGreen [MVP 2003-2007]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>nielsenn wrote:
>>>>
>>>>
>>>>
>>>>>PROBLEM SOLVED: I did a little more looking into the error code - turned off
>>>>>my AV (both Symantec and Spybot) and successfully completed the Windows
>>>>>Update. Don't forget to turn your AV back on!
>>>>>
>>>>>"nielsenn" wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>I have the same problem on a Sony Vaio RS320 with Win XP Home Sp2. I moved
>>>>>>the Software Distribution folder to the Recycle bin and got the following
>>>>>>result when installing WUA - "Install failed with following error number:
>>>>>>ox80070020"
>>>>>>Any suggestions?
>>>>>>
>>>>>>"MowGreen [MVP]" wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>Show hidden files, folders, and system files:
>>>>>>>http://www.bleepingcomputer.com/tuto...l62.html#winxp
>>>>>>>
>>>>>>>Using Windows Explorer, navigate to
>>>>>>>WINDOWS\SoftwareDistribution
>>>>>>>Delete the contents of WuRedir or drag the entire folder to the Recycle Bin
>>>>>>>IF you get a message that a file is in use by another program, then stop
>>>>>>>the Automatic Update service by going to Start > Run > type in
>>>>>>>
>>>>>>>net stop wuauserv
>>>>>>>Click OK or press Enter
>>>>>>>Restart the service after doing the above from Start > Run > type in
>>>>>>>
>>>>>>>net start wuauserv
>>>>>>>Click OK or press Enter
>>>>>>>
>>>>>>>Then download and SAVE the latest version of the Windows Update Agent,
>>>>>>>if it hasn't already come down via Automatic Updates :
>>>>>>>x86 [32bit]
>>>>>>>http://go.microsoft.com/fwlink/?LinkID=91237
>>>>>>>Download and save KB927891 if it hasn't already come down via AU :
>>>>>>>http://www.microsoft.com/downloads/d...9-404327772E5A
>>>>>>>
>>>>>>>Install WUA first, then run WindowsXP-KB927891-v3-x86-ENU.exe
>>>>>>>Restart the system and revisit Windows Update.
>>>>>>>
>>>>>>>MowGreen [MVP 2003-2007]
>>>>>>>===============
>>>>>>>*-343-* FDNY
>>>>>>>Never Forgotten
>>>>>>>===============
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>Jimmy Ionic wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>Hello all,
>>>>>>>>
>>>>>>>>I instantly get an error message when trying to access Win update page. Here
>>>>>>>>you can see what the message looks like
>>>>>>>>http://myftp.hotmail.ru/Snapshot.gif
>>>>>>>>
>>>>>>>>I have Windows XP Home Edition and my Windows is fully licensed, in case of
>>>>>>>>any doubts.
>>>>>>>>
>>>>>>>>What do I do to resolve the issue?
>>>>>>>

sorry again for late response. also sorry that i am going on vacation for two
weeks and will not be at work to try your idea on computers. maybe i will try
to slip in sometime after work and try it. again thanks for the ideas.

"MowGreen [MVP]" wrote:

> Before wiping/reloading, check the windowsupdate.log on the 3 boxes
>
> Start > Run > type in
>
> %windir%\windowsupdate.log
> Click OK or press Enter
>
> Scroll down towards the bottom for the most recent entries. Look for
> error codes in this format : 0xXXXXXXXX
>
> Post back with either a snippet of the afflicted systems' logs are the
> section of the log that contains them.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Rick wrote:
>
> > Sorry it took so long to answer. i tried rolling back to ie 6 and still same
> > problem. tried it on all 3 computers. about ready to wipe them clean and
> > reformat and reinstall. hope there is an easier way. thanks for the help.
> > greatly appreciated
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Roll back to IE6 and see if that helps.
> >>
> >>MowGreen [MVP 2003-2007]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>Rick wrote:
> >>
> >>
> >>>i am having the same update problem on three different computers. i do not
> >>>have spybot installed on two computers but is installed on the one that uses
> >>>internet for mail. going through server 2003R2 for interent. 5 other
> >>>computers on this network are working but they do not have internet access
> >>>until i do updates but will update. have eset antivirus and windows defender.
> >>>can no longer update on just these 3. have tried deleting the WuRedir folder
> >>>and reinstalling windows update agent and kb927891 and uninstalling ie 7 and
> >>>reinstalling. still no update. any ideas?
> >>>
> >>>"MowGreen [MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>Spybot's TeaTimer is the cause of error 0xx80070020. Disable it prior to
> >>>>accessing the Windows Update site.
> >>>>The author's of Spybot have been notified about this issue.
> >>>>
> >>>>MowGreen [MVP 2003-2007]
> >>>>===============
> >>>> *-343-* FDNY
> >>>>Never Forgotten
> >>>>===============
> >>>>
> >>>>nielsenn wrote:
> >>>>
> >>>>
> >>>>
> >>>>>PROBLEM SOLVED: I did a little more looking into the error code - turned off
> >>>>>my AV (both Symantec and Spybot) and successfully completed the Windows
> >>>>>Update. Don't forget to turn your AV back on!
> >>>>>
> >>>>>"nielsenn" wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>>I have the same problem on a Sony Vaio RS320 with Win XP Home Sp2. I moved
> >>>>>>the Software Distribution folder to the Recycle bin and got the following
> >>>>>>result when installing WUA - "Install failed with following error number:
> >>>>>>ox80070020"
> >>>>>>Any suggestions?
> >>>>>>
> >>>>>>"MowGreen [MVP]" wrote:
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>Show hidden files, folders, and system files:
> >>>>>>>http://www.bleepingcomputer.com/tuto...l62.html#winxp
> >>>>>>>
> >>>>>>>Using Windows Explorer, navigate to
> >>>>>>>WINDOWS\SoftwareDistribution
> >>>>>>>Delete the contents of WuRedir or drag the entire folder to the Recycle Bin
> >>>>>>>IF you get a message that a file is in use by another program, then stop
> >>>>>>>the Automatic Update service by going to Start > Run > type in
> >>>>>>>
> >>>>>>>net stop wuauserv
> >>>>>>>Click OK or press Enter
> >>>>>>>Restart the service after doing the above from Start > Run > type in
> >>>>>>>
> >>>>>>>net start wuauserv
> >>>>>>>Click OK or press Enter
> >>>>>>>
> >>>>>>>Then download and SAVE the latest version of the Windows Update Agent,
> >>>>>>>if it hasn't already come down via Automatic Updates :
> >>>>>>>x86 [32bit]
> >>>>>>>http://go.microsoft.com/fwlink/?LinkID=91237
> >>>>>>>Download and save KB927891 if it hasn't already come down via AU :
> >>>>>>>http://www.microsoft.com/downloads/d...9-404327772E5A
> >>>>>>>
> >>>>>>>Install WUA first, then run WindowsXP-KB927891-v3-x86-ENU.exe
> >>>>>>>Restart the system and revisit Windows Update.
> >>>>>>>
> >>>>>>>MowGreen [MVP 2003-2007]
> >>>>>>>===============
> >>>>>>>*-343-* FDNY
> >>>>>>>Never Forgotten
> >>>>>>>===============
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>Jimmy Ionic wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>>Hello all,
> >>>>>>>>
> >>>>>>>>I instantly get an error message when trying to access Win update page. Here
> >>>>>>>>you can see what the message looks like
> >>>>>>>>http://myftp.hotmail.ru/Snapshot.gif
> >>>>>>>>
> >>>>>>>>I have Windows XP Home Edition and my Windows is fully licensed, in case of
> >>>>>>>>any doubts.
> >>>>>>>>
> >>>>>>>>What do I do to resolve the issue?
> >>>>>>>
>