Win Update Stalls while Installing updates, after upgrading to XP

I updated my Windows XP Pro system to SP2 last night from a CD. The update
seemed to run fine. However, when running Windows update, I had four
additional updates. I started the down load. The system seems to have
downloaded the files, but then gave me the message "Initializing
installation..." and it got stuck. I hit Cancel, but this was also stalled. I
could do other things in the computer, but I had to re-start the computer to
get rid of the stalled Intalling Updates screen.

I have tried again, and the updates seem to un-intalled, but 0 bytes to
download. I have tried turning off Norton Antivirus, but this does not make a
difference. I am running Norton Firewall, but not Windows Firewall.

I should add that since the update, the computer seems to boot slowly. It
takes more than 2 minutes for my Norton Antivirus to indicate that it is
Enabled. Also starting Internet Explorer takes a long time. After one or two
minutes of clicking for three or four times, I get several windows of my
start up page.

I appreciate any guidance anyone may provide.

I've experienced the same effect. But I use windows Task Manager to manually
shut down the process instead of rebooting. I try to install "cumulative
updates for explore xp sp2 , and critical update for office xp on win xp spx.
Now I can re-install it and get a message that the it fail to install. I
uninstalled the sp2xp udate and tryed again to no avail. Waiting for an
expert fix....

"Miguel" wrote:

> I updated my Windows XP Pro system to SP2 last night from a CD. The update
> seemed to run fine. However, when running Windows update, I had four
> additional updates. I started the down load. The system seems to have
> downloaded the files, but then gave me the message "Initializing
> installation..." and it got stuck. I hit Cancel, but this was also stalled. I
> could do other things in the computer, but I had to re-start the computer to
> get rid of the stalled Intalling Updates screen.
>
> I have tried again, and the updates seem to un-intalled, but 0 bytes to
> download. I have tried turning off Norton Antivirus, but this does not make a
> difference. I am running Norton Firewall, but not Windows Firewall.
>
> I should add that since the update, the computer seems to boot slowly. It
> takes more than 2 minutes for my Norton Antivirus to indicate that it is
> Enabled. Also starting Internet Explorer takes a long time. After one or two
> minutes of clicking for three or four times, I get several windows of my
> start up page.
>
> I appreciate any guidance anyone may provide.

I was able to fix my problem by turning off Norton Anti-Virus and Norton
Internet Security and preventing these from automatically starting at start
up. Then restarted the computer without any protection, but the Windows
Updates installed smoothly.

After re-starting, I again turned on Norton AV and Norton IS and switched
them to start on start-up. So far, no problems. I do notice that it takes a
while (about 2 or 3 minutes) for Norton AV to become "Enabled". Before then,
my Internet Explorer is not operative. After it becomes enabled, there is no
(aparent) problem.

Hope this helps someone. It was a struggle to get to this point.

"Miguel" wrote:

> I updated my Windows XP Pro system to SP2 last night from a CD. The update
> seemed to run fine. However, when running Windows update, I had four
> additional updates. I started the down load. The system seems to have
> downloaded the files, but then gave me the message "Initializing
> installation..." and it got stuck. I hit Cancel, but this was also stalled. I
> could do other things in the computer, but I had to re-start the computer to
> get rid of the stalled Intalling Updates screen.
>
> I have tried again, and the updates seem to un-intalled, but 0 bytes to
> download. I have tried turning off Norton Antivirus, but this does not make a
> difference. I am running Norton Firewall, but not Windows Firewall.
>
> I should add that since the update, the computer seems to boot slowly. It
> takes more than 2 minutes for my Norton Antivirus to indicate that it is
> Enabled. Also starting Internet Explorer takes a long time. After one or two
> minutes of clicking for three or four times, I get several windows of my
> start up page.
>
> I appreciate any guidance anyone may provide.