Win updates wont install- (after WinXP Pro SP3 ??)

It seems that after I installed Win XP SP3, when I do Microsoft updates
>custom, the updates download ok, but won't install. Add/remove programs has
no Windows Installer 3.1 listed. I went to
http://support.microsoft.com/?kbid=893803 to dload and install winInstaller
3.1. It errored out saying that the version i have is newer (XPsp3?)
There are 31 updates that are downloaded, but won't install.
Suggestions??

See this and try Method 1 first:
http://support.microsoft.com/kb/943144

If no joy, install the latest Version of the Windows Update Agent as
laid out here:
http://www.bleepingcomputer.com/blog...php?m=9&y=2007

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Softheads wrote:

> It seems that after I installed Win XP SP3, when I do Microsoft updates
>
>>custom, the updates download ok, but won't install. Add/remove programs has
>
> no Windows Installer 3.1 listed. I went to
> http://support.microsoft.com/?kbid=893803 to dload and install winInstaller
> 3.1. It errored out saying that the version i have is newer (XPsp3?)
> There are 31 updates that are downloaded, but won't install.
> Suggestions??

Thanks MowGreen. I used the Method 1 solution you suggested, then did the
method 1 fix from there. it worked like a charm.

I did forget to mention that on this customers comp, i did have to do a
Windows Repair from the CD, (due to virus killing files), which actually was
the cause of WU not working.

"MowGreen [MVP]" wrote:

> See this and try Method 1 first:
> http://support.microsoft.com/kb/943144
>
> If no joy, install the latest Version of the Windows Update Agent as
> laid out here:
> http://www.bleepingcomputer.com/blog...php?m=9&y=2007
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Softheads wrote:
>
> > It seems that after I installed Win XP SP3, when I do Microsoft updates
> >
> >>custom, the updates download ok, but won't install. Add/remove programs has
> >
> > no Windows Installer 3.1 listed. I went to
> > http://support.microsoft.com/?kbid=893803 to dload and install winInstaller
> > 3.1. It errored out saying that the version i have is newer (XPsp3?)
> > There are 31 updates that are downloaded, but won't install.
> > Suggestions??
>

You're mowst welcome. Glad to hear the updates are installing now.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Softheads wrote:

> Thanks MowGreen. I used the Method 1 solution you suggested, then did the
> method 1 fix from there. it worked like a charm.
>
> I did forget to mention that on this customers comp, i did have to do a
> Windows Repair from the CD, (due to virus killing files), which actually was
> the cause of WU not working.
>
> "MowGreen [MVP]" wrote:
>
>
>>See this and try Method 1 first:
>>http://support.microsoft.com/kb/943144
>>
>>If no joy, install the latest Version of the Windows Update Agent as
>>laid out here:
>>http://www.bleepingcomputer.com/blog...php?m=9&y=2007
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>Softheads wrote:
>>
>>
>>>It seems that after I installed Win XP SP3, when I do Microsoft updates
>>>
>>>
>>>>custom, the updates download ok, but won't install. Add/remove programs has
>>>
>>>no Windows Installer 3.1 listed. I went to
>>>http://support.microsoft.com/?kbid=893803 to dload and install winInstaller
>>>3.1. It errored out saying that the version i have is newer (XPsp3?)
>>>There are 31 updates that are downloaded, but won't install.
>>>Suggestions??
>>