Win2K Won't Update

When I run Windows Update on my Windows 2000 system, it finds the updates
that are needed. It then sits for a few minutes trying to get them, and fails.

The result is a screen that says "Updates were unable to be successfully
installed"

It then lists all of the updates that it did not install (all that it
attempted). No other information is provided as to what it is that failed.

Please help! Thanks!

"sbrobert" wrote:

> When I run Windows Update on my Windows 2000 system, it finds the updates
> that are needed. It then sits for a few minutes trying to get them, and fails.
>
> The result is a screen that says "Updates were unable to be successfully
> installed"
>
> It then lists all of the updates that it did not install (all that it
> attempted). No other information is provided as to what it is that failed.
>
> Please help! Thanks!

I solved the problem thanks to various other posts here and a lot of poking
around.

Here is what I found:

The problem is with something called BITS which is the Background
Intelligent Transfer Service

What did not work was various attempts to download and install an update.
That was irrelevant.

I did right-click on My Computer and did Manage.
Then: Services and Apps - Services
Double clicked on Background Intelligent Transfer Service
It failed to run and gave an error code of 2147024894

I Googled this number and found this link:
http://forums.techarena.in/showthread.php?t=344727

This explained the solution:
Run Regedit
Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\BackupRestore\

Then add the key:
FilesNotToBackup

so there is now a key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro
l\BackupRestore\FilesNotToBackup

You don't need any data in this key. You just need the key.

Go back to
Right-click on My Computer and do Manage.
Then: Services and Apps - Services
Double click on Background Intelligent Transfer Service

It should now start (it did for me!)

Then when I ran Windows Update it worked!

It seems extraordinary how Windows is so amazingly bad at troubleshooting
its own defects. Glad others out there gave me what I needed to solve this!
Hope this helps someone else!

Best wishes,
Robert