On Sat, 13 Feb 2010 11:23:33 -0700, "Ken Blake, MVP"
<> wrote:
>
>Unfortunately there are no Microsoft Windows 7 newsgroups, and it's
>highly unlikely that there will be any. Apparently Microsoft has
>decided that web-based forums are better than newsgroups and they are
>putting their efforts there. I'm personally sorry that's the case, but
>it's their decision, not mine.
Having been involved with MS, I'm sure they formed a Focus Group, and
the dialog went something like this:
MS: "Here's our new web forum for ad-hoc field support"
Focus Group: "Some of us like web forums, but many like newsgroups.
Can we still have newsgroups?"
MS: "Here's the demo. Notice how we let you choose an avatar and
select just the forums you want to see. We're going to call it
'Support Live'"
Focus Group: "Great, do you have those newsgroups we wanted?"
MS: "Let us show you how you can customize the web forum to mark
messages as read and display just the new messages".
Focus Group: "Nice, but it's not a newsgroup. You don't seem to be
listening to us. Can we have them?"
MS: "Sorry, time is up for today, we'll relay your concerns to the
development staff".
Unfortunately you can fill in most any MS product here, and the
process is the same. They invent the "solutions" based on whatever
they have already decided to do, then ask questions designed only to
solicit responses that fit their pre-determined answers.
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