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Window Live Mail crash after update to the latest version

 
 
slaulau
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      05-28-2009
After updating to the latest version of Window Live mail via
http://download.live.com/wlmail, it crashes whenever I tried to open the mail
program. My system is XP SP3 and the latest version of Window Live Mail.
Please help.
 
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slaulau
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      05-28-2009
here is the error message:

Sorry, something unexpected happened and Windows Live Mail must close. You
most recent changes may not saved.
 
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slaulau
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      05-29-2009
I did that already. Uninstalled all the Microsoft Live Products... didn't
work. Still crashed.



"Peter.R" wrote:

>
> Try a Repair Install of Windows Live Essentials. If that does not help, try an Uninstall/Reinstall of WLMail.
>
> --
> Cheers,
> Peter.R
> (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
>
> "slaulau" <> wrote in message news:55625363-F042-4D53-A7AF-...
>
> > here is the error message:
> >
> > Sorry, something unexpected happened and Windows Live Mail must close. You
> > most recent changes may not saved.

>
> "slaulau" <> wrote in message news:67482311-19F8-4F00-96D4-...
>
> > After updating to the latest version of Window Live mail via
> > http://download.live.com/wlmail, it crashes whenever I tried to open the mail
> > program. My system is XP SP3 and the latest version of Window Live Mail.
> > Please help

 
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...winston
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      05-29-2009
If WLMail was uninstalled, how did you manage to get WLMail to crash if not present ?


--
...winston
ms-mvp mail

"slaulau" <> wrote in message news:7B9DB4A9-4581-4A83-A15B-...
> I did that already. Uninstalled all the Microsoft Live Products... didn't
> work. Still crashed.
>
>
>
> "Peter.R" wrote:
>
>>
>> Try a Repair Install of Windows Live Essentials. If that does not help, try an Uninstall/Reinstall of WLMail.
>>
>> --
>> Cheers,
>> Peter.R
>> (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
>> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
>>
>> "slaulau" <> wrote in message news:55625363-F042-4D53-A7AF-...
>>
>> > here is the error message:
>> >
>> > Sorry, something unexpected happened and Windows Live Mail must close. You
>> > most recent changes may not saved.

>>
>> "slaulau" <> wrote in message news:67482311-19F8-4F00-96D4-...
>>
>> > After updating to the latest version of Window Live mail via
>> > http://download.live.com/wlmail, it crashes whenever I tried to open the mail
>> > program. My system is XP SP3 and the latest version of Window Live Mail.
>> > Please help

 
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slaulau
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      05-29-2009
of course, I installed the WLMail again after uninstalled it.

"...winston" wrote:

> If WLMail was uninstalled, how did you manage to get WLMail to crash if not present ?
>
>
> --
> ...winston
> ms-mvp mail
>
> "slaulau" <> wrote in message news:7B9DB4A9-4581-4A83-A15B-...
> > I did that already. Uninstalled all the Microsoft Live Products... didn't
> > work. Still crashed.
> >
> >
> >
> > "Peter.R" wrote:
> >
> >>
> >> Try a Repair Install of Windows Live Essentials. If that does not help, try an Uninstall/Reinstall of WLMail.
> >>
> >> --
> >> Cheers,
> >> Peter.R
> >> (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
> >> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
> >>
> >> "slaulau" <> wrote in message news:55625363-F042-4D53-A7AF-...
> >>
> >> > here is the error message:
> >> >
> >> > Sorry, something unexpected happened and Windows Live Mail must close. You
> >> > most recent changes may not saved.
> >>
> >> "slaulau" <> wrote in message news:67482311-19F8-4F00-96D4-...
> >>
> >> > After updating to the latest version of Window Live mail via
> >> > http://download.live.com/wlmail, it crashes whenever I tried to open the mail
> >> > program. My system is XP SP3 and the latest version of Window Live Mail.
> >> > Please help

>

 
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slaulau
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      05-29-2009

If I ignored the first error, the WLM will run and eventually gives out
another error "Contacts failed to load. Window Live Mail is incorrectly
configured. please re-install".
 
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slaulau
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      06-03-2009
Hi Peter,

I tried that. I followed your direction and it didn't work. I even uninstall
the WLMail program and reinstall it, still got the same result. I am giving
up and using Outlook Express now.

Henry

"Peter.R" wrote:

>
> Have you tried replacing the Contacts Store?
>
> Follow this procedure to replace your Contacts Store for WLMail (and WLMessenger):
>
> 1. Close WLMail, WLMessenger, and other Windows Live applications.
>
> 2. Rename the 'Windows Live Contacts' folder* (by adding "(old)" to it) in the following location:
>
> Vista & 7:
> C:\Users\[UserName]\AppData\Local\Microsoft\Windows Live Contacts
>
> XP:
> C:\Documents and Settings\[UserName]\Local Settings\Application Data\Microsoft\Windows Live Contacts
>
> The Contacts Stores will be replaced when you next restart WLMail, and your Windows Live Contacts will be downloaded and synchronised when you sign into Windows Live with your Windows Live ID.
>
> If you are using the Default (non-live) Contacts Store, you will need to re-import your contacts.
>
> *Note that the path to the 'Windows Live Contacts' folder, involves a hidden folder, so ensure "Show hidden files and folders" is checked under Folder Options in Windows Explorer.
>
> --
> Cheers,
> Peter.R
> (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
>
> "slaulau" <> wrote in message newsBEE849B-8A30-42BE-A530-...
> >
> > If I ignored the first error, the WLM will run and eventually gives out
> > another error "Contacts failed to load. Window Live Mail is incorrectly
> > configured. please re-install"

 
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roman modic
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      06-03-2009
Hello!

"slaulau" <> wrote in message news:A2219159-6F39-46BC-B6F5-...
> Hi Peter,
>
> I tried that. I followed your direction and it didn't work. I even uninstall
> the WLMail program and reinstall it, still got the same result. I am giving
> up and using Outlook Express now.


AFAIK uninstalling WLM does not delete messages and indexes in its store folder.
Maybe there was a problem when WLM automatically (why this is not optional?)
imported messages from OE6 ...

BTW, do you have enough space on disk - WLM does not check it

Regards, Roman



 
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roman modic
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      06-03-2009
HEllo!

"Peter.R" <> wrote in message news:...
>
> The next step then, would be to perform a *Complete* Uninstall/Reinstall of WLMail as described at
> http://liveunplugged.spaces.live.com...90CA!226.entry
>


Thanks for the link. Unfortunately it is not working ATM. Here is an alternative:
http://windowslive.com/Connect/Post/...46A390CA-21226

Roman


 
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