Window update error 0x80245003. What is it? How to fix?

I'm do "repair install" from my WinXP SP2 disk (without hotfixes) above
installed WinXP SP2 with all hotfixses and updates. Now Windows Update
doesn't work with 0x80245003 error on page. Automatic Updates no work too.

From a post by Pat Walters, MSFT :

" The error you list translates
to: "The RedirectorID in the downloaded wuredir.cab is smaller than the
cached cab. Try this:
1. Close all Command Prompt windows and all Internet browsers
2. Click Start
3. Click Search
4. Click "All Files and Folders"
5. Copy and paste the following into the "A word or phrase in the file:"
field: wuident.cab;wuredir.cab
6. Using the pull-down menu, select only the drive letter where the WINDOWS
directory resides.
a. If you may not know where that is, click Start
b. Click Run
c. Type: %windir%
d. Click OK. A window will open with an address field near the top.
If it says: "D:\WINDOWS," then D: is the drive letter. If instead it says:
"C:\WINNT," then C: is the drive letter.
7. Click "More Advanced Options" and make sure the top 3 boxes are checked
8. Click Search
9. When you find the results, select every instance of these files in the
windows\system32\dllcache folder and delete them, but LEAVE the ones that
are in the system32 folder.
10. Repeat step 9, but select instances of files ANYWHERE outside the
system32 folder, and delete them.
11. Finally, select any matching instances of files in the system32 folder,
and delete them.
12. Close the Search window
13. Click Start
14. Click Run
15. Type: services.msc and click OK
16. Make sure that the following two services are started, by
double-clicking on each of them.
a. Automatic Updates
b. Background Intelligent Transfer Service
c. If either of them are not started, click the Start button.
17. Verify they are started before leaving the Services window.
18. Open one single Internet Explorer window.
19. In the Internet Explorer window, click Tools, then Windows Update
20. When the browser reaches the Windows Update website is reached, see if
the site offers to download the newest software to your system. We'll
assume it does.
21. Try to install just one update, by clicking "Custom Install"
22. Click Review and Install Updates
23. Uncheck all but one update, so that we can narrow down the problem.
24. Look down at your system clock and note the time. Click Install
25. If it succeeds, great! Reply back and let us know! If it fails, move
to the next step.
26. Click Start
27. Click Run
28. Type: %windir%\WindowsUpdate.log (notice no space between windows and
update)
29. Scroll down through the log to the time you noted in step 24.
30. Starting at this time, click and drag down and to the right, selecting
everything to the end of the log from this time.
31. Copy the selected text
32. Reply back to this posting.
33. Tell us which update you were attempting to install, and where it
failed.
34. Paste the copied text into the post, and Send it to us.

Sincerely,

Pat Walters [MSFT] "

MowGreen [MVP 2004-2005]

===============
*-343-* FDNY
Never Forgotten
===============


Leonid A. Kharchenko wrote:

> I'm do "repair install" from my WinXP SP2 disk (without hotfixes) above
> installed WinXP SP2 with all hotfixses and updates. Now Windows Update
> doesn't work with 0x80245003 error on page. Automatic Updates no work too.

"MowGreen [MVP]" wrote:

> From a post by Pat Walters, MSFT :
>
> " The error you list translates
> to: "The RedirectorID in the downloaded wuredir.cab is smaller than the
> cached cab. Try this:
> 1. Close all Command Prompt windows and all Internet browsers
> 2. Click Start
> 3. Click Search
> 4. Click "All Files and Folders"
> 5. Copy and paste the following into the "A word or phrase in the file:"
> field: wuident.cab;wuredir.cab
> 6. Using the pull-down menu, select only the drive letter where the WINDOWS
> directory resides.
> a. If you may not know where that is, click Start
> b. Click Run
> c. Type: %windir%
> d. Click OK. A window will open with an address field near the top.
> If it says: "D:\WINDOWS," then D: is the drive letter. If instead it says:
> "C:\WINNT," then C: is the drive letter.
> 7. Click "More Advanced Options" and make sure the top 3 boxes are checked
> 8. Click Search
> 9. When you find the results, select every instance of these files in the
> windows\system32\dllcache folder and delete them, but LEAVE the ones that
> are in the system32 folder.
> 10. Repeat step 9, but select instances of files ANYWHERE outside the
> system32 folder, and delete them.
> 11. Finally, select any matching instances of files in the system32 folder,
> and delete them.
> 12. Close the Search window
> 13. Click Start
> 14. Click Run
> 15. Type: services.msc and click OK
> 16. Make sure that the following two services are started, by
> double-clicking on each of them.
> a. Automatic Updates
> b. Background Intelligent Transfer Service
> c. If either of them are not started, click the Start button.
> 17. Verify they are started before leaving the Services window.
> 18. Open one single Internet Explorer window.
> 19. In the Internet Explorer window, click Tools, then Windows Update
> 20. When the browser reaches the Windows Update website is reached, see if
> the site offers to download the newest software to your system. We'll
> assume it does.
> 21. Try to install just one update, by clicking "Custom Install"
> 22. Click Review and Install Updates
> 23. Uncheck all but one update, so that we can narrow down the problem.
> 24. Look down at your system clock and note the time. Click Install
> 25. If it succeeds, great! Reply back and let us know! If it fails, move
> to the next step.
> 26. Click Start
> 27. Click Run
> 28. Type: %windir%\WindowsUpdate.log (notice no space between windows and
> update)
> 29. Scroll down through the log to the time you noted in step 24.
> 30. Starting at this time, click and drag down and to the right, selecting
> everything to the end of the log from this time.
> 31. Copy the selected text
> 32. Reply back to this posting.
> 33. Tell us which update you were attempting to install, and where it
> failed.
> 34. Paste the copied text into the post, and Send it to us.
>
> Sincerely,
>
> Pat Walters [MSFT] "
>
> MowGreen [MVP 2004-2005]
>
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Leonid A. Kharchenko wrote:
>
> > I'm do "repair install" from my WinXP SP2 disk (without hotfixes) above
> > installed WinXP SP2 with all hotfixses and updates. Now Windows Update
> > doesn't work with 0x80245003 error on page. Automatic Updates no work too.
>

Hello!

I had experienced the same problems, but couldn't find any files containing
the phrase mentioned above.
Finally I could fix the problem by simply deleting every instance of the
cab-files wuident.cab and wuredir.cab.

Regards
Johannes Fitz

tried your steps and still getting error.
please advise.

Setup: Installing client
binaries
2006-08-21 12:49:58 888 eac Setup *************
2006-08-21 12:50:08 2160 45c Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2006-08-21 12:50:08 2160 45c Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2006-08-21 12:50:08 2160 45c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-08-21 12:50:08 2160 45c DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2006-08-21 12:50:08 2160 45c DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-21 12:50:08 824 aec Agent *********** Agent: Initializing Windows
Update Agent ***********
2006-08-21 12:50:08 824 aec Agent *********** Agent: Initializing global
settings cache ***********
2006-08-21 12:50:08 824 aec Agent * WSUS server: http://prod-build/
2006-08-21 12:50:08 824 aec Agent * WSUS status server: http://prod-build/
2006-08-21 12:50:08 824 aec Agent * Target group: SLH_Computers
2006-08-21 12:50:08 824 aec Agent * Windows Update access disabled: No
2006-08-21 12:50:08 824 aec DnldMgr Download manager restoring 0 downloads
2006-08-21 12:50:08 824 7dc Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{131D2D 35-AC36-4D29-A4EF-5425F5B8A5F5}.bin for reading with hr = 80070002.
2006-08-21 12:50:08 824 7dc Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{811E3A 25-D704-46BA-9C9D-1B7A5FD64771}.bin for reading with hr = 80070002.
2006-08-21 12:50:08 824 7dc Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{F149C1 7C-54B5-40B3-B140-9DCB25132FB9}.bin for reading with hr = 80070002.
2006-08-21 12:50:08 824 7dc Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{8CB5C8 7A-5BAA-4170-9548-3B10F0D67348}.bin for reading with hr = 80070002.
2006-08-21 12:50:08 824 7dc Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{92713F 40-FAAE-4DE7-855D-A7666498B018}.bin for reading with hr = 80070002.
2006-08-21 12:50:08 824 7dc Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{EC8F6F A0-3DAA-46DE-A599-DD036A593F9F}.bin for reading with hr = 80070002.
2006-08-21 12:50:19:187 888 680 Misc =========== Logging initialized
(build: 7.0.5451.88, tz: -0500) ===========
2006-08-21 12:50:19:187 888 680 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2006-08-21 12:50:19:187 888 680 Misc = Module:
C:\WINDOWS\system32\muweb.dll
2006-08-21 12:50:19:187 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wsus30b2wuredir.cab:
2006-08-21 12:50:19:187 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:19:671 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2006-08-21 12:50:19:671 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:26:890 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wsus30b2wuredir.cab:
2006-08-21 12:50:26:906 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:26:984 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wsus30b2wuredir.cab:
2006-08-21 12:50:27:000 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:27:015 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2006-08-21 12:50:27:015 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:27:203 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2006-08-21 12:50:27:203 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:29:781 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wsus30b2wuredir.cab:
2006-08-21 12:50:29:781 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:29:968 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wsus30b2wuredir.cab:
2006-08-21 12:50:29:968 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:29:984 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2006-08-21 12:50:29:984 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:30:171 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2006-08-21 12:50:30:187 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:33:078 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wsus30b2wuredir.cab:
2006-08-21 12:50:33:078 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:33:265 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wsus30b2wuredir.cab:
2006-08-21 12:50:33:265 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:33:281 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2006-08-21 12:50:33:281 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:33:468 888 680 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2006-08-21 12:50:33:484 888 680 Misc Microsoft signed: Yes
2006-08-21 12:50:40 824 9f0 AU ########### AU: Initializing Automatic
Updates ###########
2006-08-21 12:50:40 824 9f0 AU # WSUS server: http://prod-build/
2006-08-21 12:50:40 824 9f0 AU # Detection frequency: 10
2006-08-21 12:50:40 824 9f0 AU # Target group: SLH_Computers
2006-08-21 12:50:40 824 9f0 AU # Approval type: Scheduled (Policy)
2006-08-21 12:50:40 824 9f0 AU # Scheduled install day/time: Every day at
3:00
2006-08-21 12:50:40 824 9f0 AU # Auto-install minor updates: Yes (Policy)
2006-08-21 12:50:40 824 9f0 AU # Will interact with non-admins
(Non-admins are elevated)
2006-08-21 12:50:40 824 9f0 Report *********** Report: Initializing static
reporting data ***********
2006-08-21 12:50:40 824 9f0 Report * OS Version = 5.1.2600.2.0.65792
2006-08-21 12:50:41 824 9f0 Report * Computer Brand = Dell Computer
Corporation
2006-08-21 12:50:41 824 9f0 Report * Computer Model = Dimension 3000

2006-08-21 12:50:41 824 9f0 Report * Bios Revision = A02
2006-08-21 12:50:41 824 9f0 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A02
2006-08-21 12:50:41 824 9f0 Report * Bios Release Date =
2004-11-08T00:00:00
2006-08-21 12:50:41 824 9f0 Report * Locale ID = 1033
2006-08-21 12:50:41 824 9f0 AU #############
2006-08-21 12:50:41 824 9f0 AU ## START ## AU: Search for updates
2006-08-21 12:50:41 824 9f0 AU #########
2006-08-21 12:50:41 824 9f0 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {299A0318-6A8D-4C76-AF18-6B7B95ACFF3F}]
2006-08-21 12:50:41 824 7e0 Agent *************
2006-08-21 12:50:41 824 7e0 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-08-21 12:50:41 824 7e0 Agent *********
2006-08-21 12:50:42 824 7e0 Agent * Found 0 updates and 0 categories in
search
2006-08-21 12:50:42 824 7e0 Agent *********
2006-08-21 12:50:42 824 7e0 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-08-21 12:50:42 824 7e0 Agent *************
2006-08-21 12:50:42 824 7e0 AU >>## RESUMED ## AU: Search for updates
[CallId = {299A0318-6A8D-4C76-AF18-6B7B95ACFF3F}]
2006-08-21 12:50:42 824 7e0 AU # 0 updates detected
2006-08-21 12:50:42 824 7e0 AU #########
2006-08-21 12:50:42 824 7e0 AU ## END ## AU: Search for updates [CallId
= {299A0318-6A8D-4C76-AF18-6B7B95ACFF3F}]
2006-08-21 12:50:42 824 7e0 AU #############
2006-08-21 12:50:46 888 680 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
error 0x80245003
2006-08-21 12:50:46 824 7e0 Report REPORT EVENT:
{3B7A3E88-AA8F-4F8B-9454-10A904F2367C} 2006-08-21
12:50:40-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.