Disregard my previous reply.
Help: I Got Hacked. Now What Do I Do?
http://technet.microsoft.com/en-us/l.../cc700813.aspx
Back-up any personal data (none of which should be considered 100%
trustworthy at this point) then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!
HOW TO do a clean install of Vista: See the "If you want to reinstall
Windows Vista by performing a clean installation..." section of
http://windows.microsoft.com/en-us/w...ista#section_3
After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:
4 steps to help protect your new computer before you go online
http://www.microsoft.com/security/pypc.aspx
NB: Any Norton or McAfee free-trial that came preinstalled on the computer
when you bought it will be reinstalled (but invalid) when Windows is
reinstalled. You MUST uninstall the free-trial and download/run the
appropriate removal tool before installing any Windows Service Packs or IE
upgrades and before installing your new anti-virus application.
Norton Removal Tool
ftp://ftp.symantec.com/public/englis...moval_Tool.exe
McAfee Consumer Products Removal Tool
http://download.mcafee.com/products/...tches/MCPR.exe
Also see:
Steps To Help Prevent Spyware
http://www.microsoft.com/security/spyware/prevent.aspx
Steps to Help Prevent Computer Worms
http://www.microsoft.com/security/worms/prevent.aspx
Avoid Rogue Security Software!
http://www.microsoft.com/security/antivirus/rogue.aspx
Good luck!
kteowee wrote:
> Avast was installed after mcafee free trial expired..Do you think the OS
> could be corrupted? I have ran virus checked and spyware checked, nothing
> was detected. could it be conflict bewteen Avast and threadfire?
>
>> Assuming the McAfee free trial had NOT expired before you installed
>> Avast...
>>
>> 1. Download the McAfee Consumer Products Removal Tool, saving it to your
>> desktop:
>> http://download.mcafee.com/products/...tches/MCPR.exe
>>
>> 2. Close all open applications (i.e., anything with an icon on the
>> taskbar).
>>
>> 3. Right-click on the file you saved in #1 above and select Run as
>> Administrator to run the utility. Don't TOUCH your keyboard until the run
>> completes, then reboot.
>>
>> kteowee wrote:
>>> Mcafee free trial, but now I am using threadfire and avast, and they are
>>> current. I have uninstalled mcafee.
>>> As for spyware I am using Super Antispaware and also window defender
>>> which
>>> is preinstalled.
>>> I don't think I have any 3rd party firewall..
>>>
>>> Thanks
>>>
>>>> What anti-virus application or security suite is installed and is your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)? What third-party firewall (if any)?
>>>>
>>>> Has a(another) Norton or McAfee application ever been installed on this
>>>> machine (e.g., a free-trial version that came preinstalled when you
>>>> bought
>>>> it)?
>>>>
>>>> kteowee wrote:
>>>>> I have done as per the instructions but still getting the same error
>>>>> message.. any other solutions.
>>>>>
>>>>>> See...
>>>>>>
>>>>>> Error message when you try to install updates by using the Windows
>>>>>> Update
>>>>>> Web site or the Microsoft Update Web site: "0x80070422":
>>>>>> http://support.microsoft.com/kb/958043
>>>>>>
>>>>>> kteowee wrote:
>>>>>>> I keep receiving this error message window update encountered
>>>>>>> unknown
>>>>>>> error
>>>>>>> with error code 80070422. I am using window vista home basic sp1, 32
>>>>>>> Bit.
>>>>>>> I have done trouble shooting via ms website, and manual update. and
>>>>>>> still
>>>>>>> getting the same error message.
>>>>>>> Please advise what is next step.
>>>>
>>>> .
>>
>> .
Similar Threads
Linear Mode
