I have been trying to install (either by windows update or manually download
and install) the followings updates:
KB 873339
KB 885836
KB 885835
I am running a Windows 2000 Server, 5.00.2195, SP4.
It wil start to install and then the server becomes unresponsive. The clock
in statbar stops, the mouse does not move, and the keyboard is inoperative.
No blue screen.
The following is part of my WindowsUpdate.log:
2004-12-17 17:12:02 23:12:02 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-12-17 17:12:03 23:12:03 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-12-17 17:12:03 23:12:03 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-12-17 17:12:05 23:12:05 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-12-17 17:12:06 23:12:06 Success IUENGINE Determining machine
configuration
2004-12-17 17:12:07 23:12:07 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.c...etmanifest.asp
2004-12-17 17:13:52 23:13:52 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-12-17 17:13:52 23:13:52 Success IUENGINE Asynchronous
Download started
2004-12-17 17:13:52 23:13:52 Success IUENGINE Download
destination root folder is: E:\WUTemp
2004-12-17 17:13:52 23:13:52 Success IUENGINE Downloaded file
http://download.windowsupdate.com/ms...6df9eea1a2.EXE
2004-12-17 17:13:52 23:13:52 Success IUENGINE Local path
E:\WUTemp\com_microsoft.873339_W2K_SP5_WinSE_11789 9_Express\Windows2000-KB873339-x86-Express-ENU.EXE
2004-12-17 17:13:55 23:13:55 Success IUENGINE Downloaded file
http://download.windowsupdate.com/ms...fabdf66087.EXE
2004-12-17 17:13:55 23:13:55 Success IUENGINE Local path
E:\WUTemp\com_microsoft.885836_W2K_SP5_WinSE_13676 8\Windows2000-KB885836-x86-ENU.EXE
2004-12-17 17:13:56 23:13:56 Success IUENGINE Downloaded file
http://download.windowsupdate.com/ms...6999adb06f.exe
2004-12-17 17:13:56 23:13:56 Success IUENGINE Local path
E:\WUTemp\com_microsoft.885835_W2K_SP5_WinSE_13747 2_Express\Windows2000-KB885835-x86-express-ENU.exe
2004-12-17 17:14:09 23:14:09 Success IUENGINE Downloaded file
http://download.windowsupdate.com/ms...41d8fdaec4.exe
2004-12-17 17:14:09 23:14:09 Success IUENGINE Local path
E:\WUTemp\com_microsoft.Q828026_MSRC3326_WMP_XP_W2 K_W2K3\WindowsMedia-Q828026-x86-ENU.exe
2004-12-17 17:14:09 23:14:09 Success IUENGINE See iuhist.xml for
details: Download finished
2004-12-17 17:14:09 23:14:09 Success IUENGINE Asynchronous
Install started
2004-12-17 17:14:09 23:14:09 Success IUENGINE Asynchronous
Install completed startup
2004-12-17 17:14:09 23:14:09 Success IUENGINE Installing SOFTWARE
item from publisher com_microsoft
2004-12-17 17:14:09 23:14:09 Success IUENGINE Installer Command
Type: EXE
2004-12-17 17:18:45 23:18:45 Success IUCTL Starting
2004-12-17 17:18:45 23:18:45 Success IUENGINE Starting
2004-12-17 17:18:54 23:18:54 Success IUENGINE Shutting down
2004-12-17 17:18:54 23:18:54 Success IUCTL Shutting down
2004-12-19 17:48:12 23:48:12 Success IUCTL Starting
2004-12-19 17:48:12 23:48:12 Success IUENGINE Starting
2004-12-19 17:48:29 23:48:29 Success IUENGINE Shutting down
2004-12-19 17:48:30 23:48:30 Success IUCTL Shutting down
2004-12-20 16:21:23 22:21:23 Success IUCTL Starting
2004-12-20 16:21:24 22:21:24 Success IUENGINE Starting
2004-12-20 16:21:32 22:21:32 Success IUENGINE Shutting down
2004-12-20 16:21:32 22:21:32 Success IUCTL Shutting down
2004-12-22 15:30:19 21:30:19 Success IUCTL Starting
2004-12-22 15:30:19 21:30:19 Success IUENGINE Starting
2004-12-22 15:30:20 21:30:20 Success IUCTL Starting
2004-12-22 15:30:20 21:30:20 Success IUENGINE Starting
2004-12-22 15:30:27 21:30:27 Success IUENGINE Shutting down
2004-12-22 15:30:27 21:30:27 Success IUCTL Shutting down
2004-12-22 15:30:28 21:30:28 Success IUENGINE Install started
2004-12-22 15:30:28 21:30:28 Success IUENGINE Installing SOFTWARE
item from publisher com_microsoft
2004-12-22 15:30:28 21:30:28 Success IUENGINE Installer Command
Type: EXE
I do not have any other issues with this server.
What should I do next?
John L. Kemmis
Business Manager
Sandstrom Products Company