Windows 2000 servers can't update

Hi there

We have five Windows 2000 servers behind an ISA proxy. They simply show
error 0x80072F78. No events are written to the Event logs. I tried running
the KB842773 BITS update, but it didn't help. The winhttp proxy dll that it
mentions is where it belongs. IE (6) is set to use the proxy server.

Any ideas what I can do to get this working? Could it be something on the
ISA server?

Thanks, Neal

Just found this in the widowsupdate.log file
2007-02-28 02:40:09 3064 ea8 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0000) ===========
2007-02-28 02:40:09 3064 ea8 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2007-02-28 02:40:09 3064 ea8 Misc = Module: C:\WINNT\system32\wuweb.dll
2007-02-28 02:40:09 3064 ea8 Misc WARNING: DownloadFileInternal failed for
http://download.windowsupdate.com/v6...n/wusetup.cab:
error 0x80072f78
2007-02-28 02:40:09 3064 ea8 WUWeb

Thanks, Neal



"Neal" <> wrote in message
news:%...
> Hi there
>
> We have five Windows 2000 servers behind an ISA proxy. They simply show
> error 0x80072F78. No events are written to the Event logs. I tried
> running the KB842773 BITS update, but it didn't help. The winhttp proxy
> dll that it mentions is where it belongs. IE (6) is set to use the proxy
> server.
>
> Any ideas what I can do to get this working? Could it be something on the
> ISA server?
>
> Thanks, Neal
>

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when you
try to use the Windows Update Web site or the Microsoft Update Web site
http://support.microsoft.com/?kbid=836941

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues
http://support.microsoft.com/default...b;en-us;906602
--


"Neal" wrote:

> Hi there
>
> We have five Windows 2000 servers behind an ISA proxy. They simply show
> error 0x80072F78. No events are written to the Event logs. I tried running
> the KB842773 BITS update, but it didn't help. The winhttp proxy dll that it
> mentions is where it belongs. IE (6) is set to use the proxy server.
>
> Any ideas what I can do to get this working? Could it be something on the
> ISA server?
>
> Thanks, Neal
>
>
>

(cross-post added to ISA server)
"Neal" <> wrote in message
news:%...
> Hi there
>
> We have five Windows 2000 servers behind an ISA proxy. They simply show
> error 0x80072F78. No events are written to the Event logs. I tried running
> the KB842773 BITS update, but it didn't help. The winhttp proxy dll that it
> mentions is where it belongs. IE (6) is set to use the proxy server.
>
> Any ideas what I can do to get this working? Could it be something on the
> ISA server?


Definitely. Do you allow anonymous connections through it?

<title>You experience problems when you access the Windows Update
Version 5 or Version 6 Web site through a server that is running ISA Server</title>
http://support.microsoft.com/?kbid=885819


>
> Thanks, Neal
>
>


HTH

Robert Aldwinckle
---

Thanks for the info! Solved.

http://support.microsoft.com/?kbid=885819 had the answer, but... I could not
install the update, so use the workround described (added destination set to
ISA) and it worked.

Thanks, Neal.


"Robert Aldwinckle" <> wrote in message
news:...
> (cross-post added to ISA server)
> "Neal" <> wrote in message
> news:%...
>> Hi there
>>
>> We have five Windows 2000 servers behind an ISA proxy. They simply show
>> error 0x80072F78. No events are written to the Event logs. I tried
>> running
>> the KB842773 BITS update, but it didn't help. The winhttp proxy dll that
>> it
>> mentions is where it belongs. IE (6) is set to use the proxy server.
>>
>> Any ideas what I can do to get this working? Could it be something on
>> the
>> ISA server?
>
>
> Definitely. Do you allow anonymous connections through it?
>
> <title>You experience problems when you access the Windows Update
> Version 5 or Version 6 Web site through a server that is running ISA
> Server</title>
> http://support.microsoft.com/?kbid=885819
>
>
>>
>> Thanks, Neal
>>
>>
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>