I already spent 50 hours on the phone with them and they do not want to
admit their problem.
dec 13th updates change file and registry permissions and they must provide
a fix.
Not just one key, all keys
"Brad" <> wrote in message
news:BBAB23AD-99D9-4DFB-8021-...
> No it is, I have been able to download and install ALL other update
> patches,
> always, it's just this DirectX9 that gave me a problem, so Yes it did
> load,install and is working fine, you can call that number I already gave
> as
> it is free to get help with all Microsofts updates! Again, sorry for your
> troubles,or try getting to a tech, and use this reference number and patch
> number and the 800 tech line REF# SRX 060105603935 PATCH #KB904706 TF
> #
> 800-936-4900 , you can be sure to spend some time with them to help
> resolve
> this.
> --
> Brad
>
>
> "Tom" wrote:
>
>> When I force updates, windows installer 3.1 in particular, it no longer
>> lets
>> me install anything else ever and subsequent updates still don't work.
>>
>> You worked around one symptom of a much bigger problem, is all.
>>
>> The problem is not fixed, I'll bet.
>>
>>
>> "Brad" <> wrote in message
>> news:2C380D3E-F529-45DB-A486-...
>> > Tom, I got it resolved call 800-642-7676 and tell them there is an
>> > issue
>> > with
>> > DirectX9 update when installing, they will get you to a tech, we had to
>> > reboot in "safe mode" F8 when booting up, and downloaded the patch
>> > prior
>> > from their website onto my desktop and install in "safe mode" and it
>> > did
>> > in
>> > fact get installed, but it does not show in settings, add/remove
>> > programs
>> > registry, BUT, is in fact loaded and on my computer, as I checked for
>> > new
>> > updates and it did not come up again for an update, good luck!
>> > --
>> > Brad
>> >
>> >
>> > "Tom" wrote:
>> >
>> >> good luck.
>> >> I spent 50 hour on the phone with them last week, half on hold, and
>> >> the
>> >> problem is still not resolved.
>> >>
>> >> It's an update problem they need to fix asap.
>> >>
>> >> "Brad" <> wrote in message
>> >> news:7E1376D2-ABFC-4D88-A512-...
>> >> > I'm opening up a trouble ticket now,
>> >> > --
>> >> > Brad
>> >> >
>> >> >
>> >> > "Tom" wrote:
>> >> >
>> >> >> Please open a support call so they will fix this for everyone.
>> >> >> Until enough complain, they won't even admit it's their problem let
>> >> >> alone
>> >> >> fix it.
>> >> >> Thanks,
>> >> >> Tom
>> >> >>
>> >> >> "Brad" <> wrote in message
>> >> >> news:74C0A8AC-74C4-4104-84F3-...
>> >> >> >I have tried several times to install this up date and it
>> >> >> >downloads
>> >> >> >but
>> >> >> >will
>> >> >> > not install, it downloads and when upon installing, it stalls for
>> >> >> > quite
>> >> >> > a
>> >> >> > while over a half hour , when I will eventually close it out and
>> >> >> > cancel
>> >> >> > it. I
>> >> >> > have comcast so my download speed is sufficent. Any other people
>> >> >> > having
>> >> >> > issues with this update?
>> >> >> > --
>> >> >> > Brad
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>
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