windows 2003 automatic updates sevice do not start

hi

i have windows 2003 service 1, and windows 2003 service pack 2, when i
reestart server the automatic updates service do not start, when i rigth
click on service and click start, show the fallow error.

services
could not start the automatic updates service on local computer.
error 0x80070005 access denied.

when i see en eventviewer

_________________________________________________
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 7/25/2008
Time: 10:47:27 AM
User: N/A
Computer: computer name
Description:
The Automatic Updates service terminated with the following error:
General access denied error

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

__________________________________________________ __
i try solution register dll

REGSVR32 C:\WINDOWS\system32\wuapi.dll
REGSVR32 C:\WINDOWS\system32\wuaueng.dll
REGSVR32 C:\WINDOWS\system32\wucltui.dll
REGSVR32 C:\WINDOWS\system32\wups.dll
REGSVR32 C:\WINDOWS\system32\wups2.dll
REGSVR32 C:\WINDOWS\system32\atl.dll

and try to start the automatic updates services, and this start ok, but when
i reestart again the server again the automatic update service do not start,
an see eventviewer system the same error event id 7023

thanks for your help

Try the steps listed here:
http://support.microsoft.com/kb/555989

To be clear, this is Windows Server 2003 that has had both SP1 and SP2
applied, it has updated successfully in the past, but now the AU service
is Disabled on boot, can be Enabled afterwards, and the system can
update successfully ...
Is that correct ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


exgwill wrote:

> hi
>
> i have windows 2003 service 1, and windows 2003 service pack 2, when i
> reestart server the automatic updates service do not start, when i rigth
> click on service and click start, show the fallow error.
>
> services
> could not start the automatic updates service on local computer.
> error 0x80070005 access denied.
>
> when i see en eventviewer
>
> _________________________________________________
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7023
> Date: 7/25/2008
> Time: 10:47:27 AM
> User: N/A
> Computer: computer name
> Description:
> The Automatic Updates service terminated with the following error:
> General access denied error
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> __________________________________________________ __
> i try solution register dll
>
> REGSVR32 C:\WINDOWS\system32\wuapi.dll
> REGSVR32 C:\WINDOWS\system32\wuaueng.dll
> REGSVR32 C:\WINDOWS\system32\wucltui.dll
> REGSVR32 C:\WINDOWS\system32\wups.dll
> REGSVR32 C:\WINDOWS\system32\wups2.dll
> REGSVR32 C:\WINDOWS\system32\atl.dll
>
> and try to start the automatic updates services, and this start ok, but when
> i reestart again the server again the automatic update service do not start,
> an see eventviewer system the same error event id 7023
>
> thanks for your help
>

<QP>
4. Remove the folder \Windows\System32\Catroot2
5. Rename the \Windows\SoftwareDistribution folder.
</QP>

Too bad AUREST doesn't do that! <eg>

MowGreen [MVP] wrote:
> Try the steps listed here:
> http://support.microsoft.com/kb/555989
>
> To be clear, this is Windows Server 2003 that has had both SP1 and SP2
> applied, it has updated successfully in the past, but now the AU service
> is Disabled on boot, can be Enabled afterwards, and the system can
> update successfully ...
> Is that correct ?
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> exgwill wrote:
>
>> hi
>>
>> i have windows 2003 service 1, and windows 2003 service pack 2, when i
>> reestart server the automatic updates service do not start, when i rigth
>> click on service and click start, show the fallow error.
>>
>> services
>> could not start the automatic updates service on local computer.
>> error 0x80070005 access denied.
>>
>> when i see en eventviewer
>>
>> _________________________________________________
>> Event Type: Error
>> Event Source: Service Control Manager
>> Event Category: None
>> Event ID: 7023
>> Date: 7/25/2008
>> Time: 10:47:27 AM
>> User: N/A
>> Computer: computer name
>> Description:
>> The Automatic Updates service terminated with the following error:
>> General access denied error
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>> __________________________________________________ __
>> i try solution register dll
>>
>> REGSVR32 C:\WINDOWS\system32\wuapi.dll
>> REGSVR32 C:\WINDOWS\system32\wuaueng.dll
>> REGSVR32 C:\WINDOWS\system32\wucltui.dll
>> REGSVR32 C:\WINDOWS\system32\wups.dll
>> REGSVR32 C:\WINDOWS\system32\wups2.dll
>> REGSVR32 C:\WINDOWS\system32\atl.dll
>>
>> and try to start the automatic updates services, and this start ok, but
>> when i reestart again the server again the automatic update service do
>> not
>> start, an see eventviewer system the same error event id 7023
>>
>> thanks for your help

Err ... this could be 'DNS-related', catch my drift ?
That's why we need to know if this is persistent or recent behavior.


PA Bear [MS MVP] wrote:

> <QP>
> 4. Remove the folder \Windows\System32\Catroot2
> 5. Rename the \Windows\SoftwareDistribution folder.
> </QP>
>
> Too bad AUREST doesn't do that! <eg>
>
> MowGreen [MVP] wrote:
>
>> Try the steps listed here:
>> http://support.microsoft.com/kb/555989
>>
>> To be clear, this is Windows Server 2003 that has had both SP1 and SP2
>> applied, it has updated successfully in the past, but now the AU service
>> is Disabled on boot, can be Enabled afterwards, and the system can
>> update successfully ...
>> Is that correct ?
>>
>> MowGreen [MVP 2003-2008]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>> exgwill wrote:
>>
>>> hi
>>>
>>> i have windows 2003 service 1, and windows 2003 service pack 2, when i
>>> reestart server the automatic updates service do not start, when i rigth
>>> click on service and click start, show the fallow error.
>>>
>>> services
>>> could not start the automatic updates service on local computer.
>>> error 0x80070005 access denied.
>>>
>>> when i see en eventviewer
>>>
>>> _________________________________________________
>>> Event Type: Error
>>> Event Source: Service Control Manager
>>> Event Category: None
>>> Event ID: 7023
>>> Date: 7/25/2008
>>> Time: 10:47:27 AM
>>> User: N/A
>>> Computer: computer name
>>> Description:
>>> The Automatic Updates service terminated with the following error:
>>> General access denied error
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>>
>>> __________________________________________________ __
>>> i try solution register dll
>>>
>>> REGSVR32 C:\WINDOWS\system32\wuapi.dll
>>> REGSVR32 C:\WINDOWS\system32\wuaueng.dll
>>> REGSVR32 C:\WINDOWS\system32\wucltui.dll
>>> REGSVR32 C:\WINDOWS\system32\wups.dll
>>> REGSVR32 C:\WINDOWS\system32\wups2.dll
>>> REGSVR32 C:\WINDOWS\system32\atl.dll
>>>
>>> and try to start the automatic updates services, and this start ok, but
>>> when i reestart again the server again the automatic update service
>>> do not
>>> start, an see eventviewer system the same error event id 7023
>>>
>>> thanks for your help
>
>

Hi thanks for your answer
i try he solution
http://support.microsoft.com/kb/555989
but in not work,,,, a get the same error.

the error is recient,,, 3 weeks ago everytings work fine.

i have 5 servers with this error.

thanks for another solucion

"MowGreen [MVP]" wrote:

> Err ... this could be 'DNS-related', catch my drift ?
> That's why we need to know if this is persistent or recent behavior.
>
>
> PA Bear [MS MVP] wrote:
>
> > <QP>
> > 4. Remove the folder \Windows\System32\Catroot2
> > 5. Rename the \Windows\SoftwareDistribution folder.
> > </QP>
> >
> > Too bad AUREST doesn't do that! <eg>
> >
> > MowGreen [MVP] wrote:
> >
> >> Try the steps listed here:
> >> http://support.microsoft.com/kb/555989
> >>
> >> To be clear, this is Windows Server 2003 that has had both SP1 and SP2
> >> applied, it has updated successfully in the past, but now the AU service
> >> is Disabled on boot, can be Enabled afterwards, and the system can
> >> update successfully ...
> >> Is that correct ?
> >>
> >> MowGreen [MVP 2003-2008]
> >> ===============
> >> *-343-* FDNY
> >> Never Forgotten
> >> ===============
> >>
> >>
> >> exgwill wrote:
> >>
> >>> hi
> >>>
> >>> i have windows 2003 service 1, and windows 2003 service pack 2, when i
> >>> reestart server the automatic updates service do not start, when i rigth
> >>> click on service and click start, show the fallow error.
> >>>
> >>> services
> >>> could not start the automatic updates service on local computer.
> >>> error 0x80070005 access denied.
> >>>
> >>> when i see en eventviewer
> >>>
> >>> _________________________________________________
> >>> Event Type: Error
> >>> Event Source: Service Control Manager
> >>> Event Category: None
> >>> Event ID: 7023
> >>> Date: 7/25/2008
> >>> Time: 10:47:27 AM
> >>> User: N/A
> >>> Computer: computer name
> >>> Description:
> >>> The Automatic Updates service terminated with the following error:
> >>> General access denied error
> >>>
> >>> For more information, see Help and Support Center at
> >>> http://go.microsoft.com/fwlink/events.asp.
> >>>
> >>> __________________________________________________ __
> >>> i try solution register dll
> >>>
> >>> REGSVR32 C:\WINDOWS\system32\wuapi.dll
> >>> REGSVR32 C:\WINDOWS\system32\wuaueng.dll
> >>> REGSVR32 C:\WINDOWS\system32\wucltui.dll
> >>> REGSVR32 C:\WINDOWS\system32\wups.dll
> >>> REGSVR32 C:\WINDOWS\system32\wups2.dll
> >>> REGSVR32 C:\WINDOWS\system32\atl.dll
> >>>
> >>> and try to start the automatic updates services, and this start ok, but
> >>> when i reestart again the server again the automatic update service
> >>> do not
> >>> start, an see eventviewer system the same error event id 7023
> >>>
> >>> thanks for your help
> >
> >
>

Can the 5 servers update successfully ?
If *not*, I strongly urge you to contact a local MS office for what
*may* be a security related issue.
For US and Canadian residents:
http://www.microsoft.com/protect/support/default.mspx

> No charge support
> • Call 1-866-PCSafety or 1-866-727-2338
>
> This phone number is for virus and other security-related support. It is available 24 hours a day for
> the U.S. and Canada. For phone numbers outside of the U.S. and Canada, select your region.

http://support.microsoft.com/common/....aspx?rdpath=4

If outside the US or Canada, select your region at the above URL.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


exgwill wrote:

> Hi thanks for your answer
> i try he solution
> http://support.microsoft.com/kb/555989
> but in not work,,,, a get the same error.
>
> the error is recient,,, 3 weeks ago everytings work fine.
>
> i have 5 servers with this error.
>
> thanks for another solucion
>
> "MowGreen [MVP]" wrote:
>
>
>>Err ... this could be 'DNS-related', catch my drift ?
>>That's why we need to know if this is persistent or recent behavior.
>>
>>
>>PA Bear [MS MVP] wrote:
>>
>>
>>><QP>
>>>4. Remove the folder \Windows\System32\Catroot2
>>>5. Rename the \Windows\SoftwareDistribution folder.
>>></QP>
>>>
>>>Too bad AUREST doesn't do that! <eg>
>>>
>>>MowGreen [MVP] wrote:
>>>
>>>
>>>>Try the steps listed here:
>>>>http://support.microsoft.com/kb/555989
>>>>
>>>>To be clear, this is Windows Server 2003 that has had both SP1 and SP2
>>>>applied, it has updated successfully in the past, but now the AU service
>>>>is Disabled on boot, can be Enabled afterwards, and the system can
>>>>update successfully ...
>>>>Is that correct ?
>>>>
>>>>MowGreen [MVP 2003-2008]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>exgwill wrote:
>>>>
>>>>
>>>>>hi
>>>>>
>>>>>i have windows 2003 service 1, and windows 2003 service pack 2, when i
>>>>>reestart server the automatic updates service do not start, when i rigth
>>>>>click on service and click start, show the fallow error.
>>>>>
>>>>>services
>>>>>could not start the automatic updates service on local computer.
>>>>>error 0x80070005 access denied.
>>>>>
>>>>>when i see en eventviewer
>>>>>
>>>>>_____________________________________________ ____
>>>>>Event Type: Error
>>>>>Event Source: Service Control Manager
>>>>>Event Category: None
>>>>>Event ID: 7023
>>>>>Date: 7/25/2008
>>>>>Time: 10:47:27 AM
>>>>>User: N/A
>>>>>Computer: computer name
>>>>>Description:
>>>>>The Automatic Updates service terminated with the following error:
>>>>>General access denied error
>>>>>
>>>>>For more information, see Help and Support Center at
>>>>>http://go.microsoft.com/fwlink/events.asp.
>>>>>
>>>>>_____________________________________________ _______
>>>>>i try solution register dll
>>>>>
>>>>>REGSVR32 C:\WINDOWS\system32\wuapi.dll
>>>>>REGSVR32 C:\WINDOWS\system32\wuaueng.dll
>>>>>REGSVR32 C:\WINDOWS\system32\wucltui.dll
>>>>>REGSVR32 C:\WINDOWS\system32\wups.dll
>>>>>REGSVR32 C:\WINDOWS\system32\wups2.dll
>>>>>REGSVR32 C:\WINDOWS\system32\atl.dll
>>>>>
>>>>>and try to start the automatic updates services, and this start ok, but
>>>>>when i reestart again the server again the automatic update service
>>>>>do not
>>>>>start, an see eventviewer system the same error event id 7023
>>>>>
>>>>>thanks for your help
>>>
>>>