Windows 2003 server update- stuck in restart till touch console!!!

Windows 2003 servers get stuck in shutdown/reboot after auto-windows update.
When i go to the physical console and move the mouse, miraculously it
finishes shutting down and comes up normally.

This sucks. How can i fix this without having to touch the mouse?! I can't
remote in. And i want it to reboot without any intervention by me anyway.

nobody knows what to do?????

"Andrey" wrote:

> Windows 2003 servers get stuck in shutdown/reboot after auto-windows update.
> When i go to the physical console and move the mouse, miraculously it
> finishes shutting down and comes up normally.
>
> This sucks. How can i fix this without having to touch the mouse?! I can't
> remote in. And i want it to reboot without any intervention by me anyway.

(cross-post added to Windows Server General)
"Andrey" <> wrote in message news:8287A966-CFF3-48CB-9FA2-...
> nobody knows what to do?????


Try asking in a more relevant newsgroup.
Cross-posting to a Windows Server newgroup for convenience.


Good luck

Robert Aldwinckle
---


>
> "Andrey" wrote:
>
>> Windows 2003 servers get stuck in shutdown/reboot after auto-windows update.
>> When i go to the physical console and move the mouse, miraculously it
>> finishes shutting down and comes up normally.
>>
>> This sucks. How can i fix this without having to touch the mouse?! I can't
>> remote in. And i want it to reboot without any intervention by me anyway.

I have seen this a few times.

Do you have your server set to not show the Control+ALT+Delete screen via
Group Policy?

Allan

"Robert Aldwinckle" <> wrote in message
news:...
> (cross-post added to Windows Server General)
> "Andrey" <> wrote in message
> news:8287A966-CFF3-48CB-9FA2-...
>> nobody knows what to do?????
>
>
> Try asking in a more relevant newsgroup.
> Cross-posting to a Windows Server newgroup for convenience.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>>
>> "Andrey" wrote:
>>
>>> Windows 2003 servers get stuck in shutdown/reboot after auto-windows
>>> update.
>>> When i go to the physical console and move the mouse, miraculously it
>>> finishes shutting down and comes up normally.
>>>
>>> This sucks. How can i fix this without having to touch the mouse?! I
>>> can't
>>> remote in. And i want it to reboot without any intervention by me
>>> anyway.
>
>

yes, if you meen at system startup...

"Allan Miller" wrote:

> I have seen this a few times.
>
> Do you have your server set to not show the Control+ALT+Delete screen via
> Group Policy?
>
> Allan
>
> "Robert Aldwinckle" <> wrote in message
> news:...
> > (cross-post added to Windows Server General)
> > "Andrey" <> wrote in message
> > news:8287A966-CFF3-48CB-9FA2-...
> >> nobody knows what to do?????
> >
> >
> > Try asking in a more relevant newsgroup.
> > Cross-posting to a Windows Server newgroup for convenience.
> >
> >
> > Good luck
> >
> > Robert Aldwinckle
> > ---
> >
> >
> >>
> >> "Andrey" wrote:
> >>
> >>> Windows 2003 servers get stuck in shutdown/reboot after auto-windows
> >>> update.
> >>> When i go to the physical console and move the mouse, miraculously it
> >>> finishes shutting down and comes up normally.
> >>>
> >>> This sucks. How can i fix this without having to touch the mouse?! I
> >>> can't
> >>> remote in. And i want it to reboot without any intervention by me
> >>> anyway.
> >
> >
>

may be you can tell me where i should ask about my problem? may be it will be
more effective... becouse it's very big problem!!! i have 40 servers and
after update i have to go to console and look at each server...
i realy hope thet somebody knows what to do whith this...
Thank you in advance...

"Robert Aldwinckle" wrote:

> (cross-post added to Windows Server General)
> "Andrey" <> wrote in message news:8287A966-CFF3-48CB-9FA2-...
> > nobody knows what to do?????
>
>
> Try asking in a more relevant newsgroup.
> Cross-posting to a Windows Server newgroup for convenience.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
> >
> > "Andrey" wrote:
> >
> >> Windows 2003 servers get stuck in shutdown/reboot after auto-windows update.
> >> When i go to the physical console and move the mouse, miraculously it
> >> finishes shutting down and comes up normally.
> >>
> >> This sucks. How can i fix this without having to touch the mouse?! I can't
> >> remote in. And i want it to reboot without any intervention by me anyway.
>
>
>

Andrey wrote:

> Windows 2003 servers get stuck in shutdown/reboot after auto-windows update.
> When i go to the physical console and move the mouse, miraculously it
> finishes shutting down and comes up normally.
>
> This sucks. How can i fix this without having to touch the mouse?! I can't
> remote in. And i want it to reboot without any intervention by me anyway.

I take it this is happening consistently, i.e., every time? I've experienced
similar symptoms very infrequently, and we've seen reports of it happening
consistently but have never been able to tie a cause down.

The usual suspects are anti-virus and similar third-party software (including
device drivers). Do all of your machines have some particular piece of software
- apart from Windows! - in common?

Harry.

hardware is differend, i also have virtual servers... there are is only one
common thing - mcafee antivirus... but i don't think it his fault...
more ideas? ))

"Harry Johnston [MVP]" wrote:

> Andrey wrote:
>
> > Windows 2003 servers get stuck in shutdown/reboot after auto-windows update.
> > When i go to the physical console and move the mouse, miraculously it
> > finishes shutting down and comes up normally.
> >
> > This sucks. How can i fix this without having to touch the mouse?! I can't
> > remote in. And i want it to reboot without any intervention by me anyway.
>
> I take it this is happening consistently, i.e., every time? I've experienced
> similar symptoms very infrequently, and we've seen reports of it happening
> consistently but have never been able to tie a cause down.
>
> The usual suspects are anti-virus and similar third-party software (including
> device drivers). Do all of your machines have some particular piece of software
> - apart from Windows! - in common?
>
> Harry.
>

Andrey wrote:

> hardware is differend, i also have virtual servers... there are is only one
> common thing - mcafee antivirus... but i don't think it his fault...
> more ideas? ))

This is happening on virtual servers? That's a new (and potentially helpful) twist.

Are you able to create a new virtual server for test purposes? If you can get
it to happen without any third-party software or device drivers, that would be
very revealing.

Harry.

>
> "Harry Johnston [MVP]" wrote:
>
>> Andrey wrote:
>>
>>> Windows 2003 servers get stuck in shutdown/reboot after auto-windows update.
>>> When i go to the physical console and move the mouse, miraculously it
>>> finishes shutting down and comes up normally.
>>>
>>> This sucks. How can i fix this without having to touch the mouse?! I can't
>>> remote in. And i want it to reboot without any intervention by me anyway.
>> I take it this is happening consistently, i.e., every time? I've experienced
>> similar symptoms very infrequently, and we've seen reports of it happening
>> consistently but have never been able to tie a cause down.
>>
>> The usual suspects are anti-virus and similar third-party software (including
>> device drivers). Do all of your machines have some particular piece of software
>> - apart from Windows! - in common?
>>
>> Harry.
>>

I have seen there not showing the Control+ALT+Delete screen will cause the
system to wait for a console touch before it will finish booting. Try
disabling the policy on a few servers and test. I am pretty sure you will
get the result you want. Don’t ask me why.

Allan

"Andrey" <> wrote in message
news:4F4E6BED-8954-4EE3-AF6F-...
> yes, if you meen at system startup...
>
> "Allan Miller" wrote:
>
>> I have seen this a few times.
>>
>> Do you have your server set to not show the Control+ALT+Delete screen via
>> Group Policy?
>>
>> Allan
>>
>> "Robert Aldwinckle" <> wrote in message
>> news:...
>> > (cross-post added to Windows Server General)
>> > "Andrey" <> wrote in message
>> > news:8287A966-CFF3-48CB-9FA2-...
>> >> nobody knows what to do?????
>> >
>> >
>> > Try asking in a more relevant newsgroup.
>> > Cross-posting to a Windows Server newgroup for convenience.
>> >
>> >
>> > Good luck
>> >
>> > Robert Aldwinckle
>> > ---
>> >
>> >
>> >>
>> >> "Andrey" wrote:
>> >>
>> >>> Windows 2003 servers get stuck in shutdown/reboot after auto-windows
>> >>> update.
>> >>> When i go to the physical console and move the mouse, miraculously it
>> >>> finishes shutting down and comes up normally.
>> >>>
>> >>> This sucks. How can i fix this without having to touch the mouse?! I
>> >>> can't
>> >>> remote in. And i want it to reboot without any intervention by me
>> >>> anyway.
>> >
>> >
>>